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Don Valley North Toyota
Markham, ON
244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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244 Reviews of Don Valley North Toyota
February 28, 2020
Good experience over 6 years Bought my first RAV4 six years ago and have had it serviced over that intervening period; Quite satisfied with the service. DVN Toyota has given me g Bought my first RAV4 six years ago and have had it serviced over that intervening period; Quite satisfied with the service. DVN Toyota has given me great, reliable service. I have perfect confidence in the whole dealership; 10 out of 10. Just purchased a new RAV4 with the help of Arman Mazaheri: 10/10 for his service. More
by dbassett
Employees Worked With
Arman Mazaheri
February 21, 2020
Billy was exceptional in resolving our battery issues in a very timely and professional way with our Prius. We recommend this dealership with the purchase of your vehicle and the service!! Thank you agai a very timely and professional way with our Prius. We recommend this dealership with the purchase of your vehicle and the service!! Thank you again Chris & Barb More
by C & B
Employees Worked With
Billy
January 06, 2020
Service I have always had excellent and honest from Don Valley North. The Service Clerks are polite and very helpful. I would recommend Don Valley North to an I have always had excellent and honest from Don Valley North. The Service Clerks are polite and very helpful. I would recommend Don Valley North to anyone. Today I took my car in and the service clerk made me feel that he was truly interested in the outcome. I trusted his recommendation. I regret that I could not recall his name - he is new and he is Italian More
by edabuleanu
Employees Worked With
I cannot recall his name - he is new and he is Italian
January 05, 2020
Dishonest. Bait & switch. Promised 2020 Rav4 Limited in inventory, which was not and then take advantage of customer's urgency to get a car asap. Ended up with 2019 RAV4 Limited, satisfied with the cat bu inventory, which was not and then take advantage of customer's urgency to get a car asap. Ended up with 2019 RAV4 Limited, satisfied with the cat but 0% customer satisfaction with this assistant sales manager's tactic. More
by J Lin
Employees Worked With
Milan Novakovic
November 06, 2019
I signed a lease at Don Valley North Toyota almost 3 weeks ago. I kept asking for the delivery date and they never gave it to me until I contacted them again yesterday; they said they don't have it any weeks ago. I kept asking for the delivery date and they never gave it to me until I contacted them again yesterday; they said they don't have it anywhere in Canada. When were they going to tell me this if I didn't follow up?? My other lease is ending in 2 weeks (which they know). They are not willing to give me a loaner or lease me the demo unit of the upgraded version of the same model for the same cost saying they will now lose money, but I don't believe they should worry about loss of profit when they basically sold me a car that doesn't exist, which is a FRAUD. they are about to lose way more than a few thousand dollars here; trust, reputation, and numerous future sales. More
by YK
Employees Worked With
Dan
October 12, 2019
An extremely shocking experience, poorest all round service. It was the worst experience in purchasing a new vehicle, shockingly pathetic. They sold and charged me for services that were not compatible, they co It was the worst experience in purchasing a new vehicle, shockingly pathetic. They sold and charged me for services that were not compatible, they coerced me to sign a sales contract that was lacking what I paid for. Beyween employees they constantly had difference opinions on products and services. On delivery day of my vehicle after giving them 4 extra days to prepare it not only was nothing done on the PDI, none of the Platinum Sheild Protection was even started including the Rust Inhibitor Spray. More
by Francis
Employees Worked With
Navid Norouzi, Kenny Wang
September 19, 2019
Excellent services Dealer was very fair and friendly.Hameed Chennan was knowledgeable and helpful.He went out of his way to explain options etc. Without being pushy. Dealer was very fair and friendly.Hameed Chennan was knowledgeable and helpful.He went out of his way to explain options etc. Without being pushy. More
by Bruno
Employees Worked With
Hameed
September 17, 2019
horrible experience The Toyota online chat system is sucks! I booked my appointment through online chat, as i was so busy at work and did not get a chance to talk on p The Toyota online chat system is sucks! I booked my appointment through online chat, as i was so busy at work and did not get a chance to talk on phone. Its nothing to do with any staff in office, all of them are very professional to explain and apologize to me. I booked an appointment, and reconfirmed with the online chat 3 times regarding my appointment, typed out exactly what i need for my services, I even asked them to confirm the time that needed for the services, and was told an email will be sent to be to let me know the approximate fees and time needed. I got no email at all, but i thought appointment should be fine as i reconfirmed three times before i ended the conversation. When i went to the appointment last night, i was told no appointment was made, and because my service takes such a long time, and they are closing in 2 hours. I was sent home. It took me so much work to arrange child care, rush back from work to schools and drop kids off home then rush to Toyota on time for my appointment. Really disappointed! i asked the staffs there and they said the online chat is not a real person but computer. What's the point of having it then !! More
by JMCY
Employees Worked With
N/A
July 27, 2019
We have had a very wonderful and satisfying experience! My husband and I just went to Toyota Don Valley North on Friday, July 19,2019, as walk-in prospective buyers, but we ended up really buying a car on t My husband and I just went to Toyota Don Valley North on Friday, July 19,2019, as walk-in prospective buyers, but we ended up really buying a car on the spot. My husband was able to find what he needs and wants in a car in this dealership location. The amazing experience we have had specifically with Mr. Jalal Seifihessar and Anthony (Financing) was a great factor for us to be able to purchase the car that suits our present needs, and budget. We'll surely highly-recommend their expertise and the whole 0Company itself to as many as we can possibly reach out to. More
by Irene & Rolando
Employees Worked With
Jalal Seifihessar
July 25, 2019
Terrible service Went for an oil change wasn't busy was told it would be 45 mins. In 15 mins I got a call to say I needed to use synthetic oil I have been going to thi Went for an oil change wasn't busy was told it would be 45 mins. In 15 mins I got a call to say I needed to use synthetic oil I have been going to this place for 7 years this is the first time I was asked this as it costs more. 15 minutes later another call to say I need to change the cabin filter and rotate my tires I had just got new tires 2 months back, more costs to do this. I declined. Waited for 2 hours 15 minutes for my vehicle only to change oil, checked the parking lot my car was there nobody bothered calling me. The complimentary car wash was not done. This place has become horrible all they want is extra money!!!!! Spoke to the manager he didn't seem to care!! Stop cheating customers and try to make extra money by adding unnecessary things that are not needed!!!!! More
by Shirl
Employees Worked With
Service counter
