Don Valley North Toyota
Markham, ON
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236 Reviews of Don Valley North Toyota
wonderful experience buying my 1st car Excellent!!!. Jeff did a good customer service and very accommodating. Good adviser and respond immediately to your concerns. He dealt to his client Excellent!!!. Jeff did a good customer service and very accommodating. Good adviser and respond immediately to your concerns. He dealt to his client with respect and give other options on what to do. More
Great job with the customer service. Logan do great job for customer service. Is I want to get second car, I will come back to see Logan again. Thanks Logan. Thanks Shirley Logan do great job for customer service. Is I want to get second car, I will come back to see Logan again. Thanks Logan. Thanks Shirley More
Great car and great experience Toyota is always been a safe car for me. Good experience at recent purchase of a Toyota RAV4. Navid Norousi was friendly and a great help! Toyota is always been a safe car for me. Good experience at recent purchase of a Toyota RAV4. Navid Norousi was friendly and a great help! More
Wonderful sales rep Boyuan Tintin Zhao Excellent experience there. Mr Zhao is energetic, knowledgeable, honest, straightforward, and trustworthy. He helped us get the right car at the right Excellent experience there. Mr Zhao is energetic, knowledgeable, honest, straightforward, and trustworthy. He helped us get the right car at the right price. Good experience overall. Highly recommended. More
Very Happy with DVNT Past history of 13 Toyota vehicles, my wife, adult kids/their spouses and I. Most of our vehicles were bought and serviced at DVNT. Great product, sal Past history of 13 Toyota vehicles, my wife, adult kids/their spouses and I. Most of our vehicles were bought and serviced at DVNT. Great product, sales and service. I have never had a problem. All my concerns have been dealt with quickly and fairly. Senior manager Mr Charles Grant is a man of integrity and has demonstrated loyalty in any issue that I have had. My salesman Mr Peter Wan has many years of experience and has always given me good advice re my new vehicle purchases. Mr Billy Tse service manager and all his service advisors know the importance of client satifaction Everybody that I have dealt with has always given me straight forward honest information in order for me to make a well informed decision re with my new vehicle purchase or with my regular routine service requirements Lots of in city driving ( with wife and grandkid) plus I do quite a few long road trips in Canada and the USA, and I definitely feel very safe and confident in my Toyota vehicle and have never had to worry about a roadside breakdown Thanks DVNT sales and service Definitely a 5 star dealership Dr Philip John Eng More
Be very careful Warning, please avoid this business, I had extremely bad experience with this dealer, if you want to avoid been traded badly, stay away from this dea Warning, please avoid this business, I had extremely bad experience with this dealer, if you want to avoid been traded badly, stay away from this dealer! More
three times bad experiences with shuttle bus receptionists I have at least three times of very very bad experience with the shuttle bus arrangements. it is nothing to do with the drivers. It is all about the I have at least three times of very very bad experience with the shuttle bus arrangements. it is nothing to do with the drivers. It is all about the receptionists. They don't let you finish your speaking through the phone and don't care about your schedule. Especially today May 2nd, 2018. The lady is gently super rude. More
Stay away from this dealer Dishonest Dealer, When this dealer sold me the extended warranty, the sales told me the coverage is the same as the regular warranty, but it's actual Dishonest Dealer, When this dealer sold me the extended warranty, the sales told me the coverage is the same as the regular warranty, but it's actually not true, there are tons of parts are not covered which you have to under standard cars and read the whole ECP agreement to figure out. And the dealer claims their sales had fully explained the coverage. And my ECP was deactivated at this dealer without my knowledge. And Service is poor as well, one time, they gave me estimate of 3 hours service but eventually made my waited for more than 7 hours. By the way, their hourly labor rate is higher than other dealers. Their shuttle driver is not familiar with the road, will drive you around to pick up other customers where drop you first is more efficient. Final words, Stay away from this dealer and don't by ECP. If you do want a Toyota, check other dealers first. It's very hard to negotiate the price with this dealer. This dealer won't go below invoice price + 8%. When others might do invoice price + 6%. Service quality is poor as well. I had them fixed a windows rubber frame (loosing when open the window) last time and 2 weeks later, after a rain, the problem came back. More
An excellent dealership and people! I've dealt with this dealership since I purchased a new Prius in 2012. Always got excellent service and advice from them during this time. I just purc I've dealt with this dealership since I purchased a new Prius in 2012. Always got excellent service and advice from them during this time. I just purchased a 2018 Hybrid Camry with the amazing assistance of sales consultant Jeanete Maalouf. She was very patient and got me the deal I needed. I know I'll always get excellent advice and service from this dealership. More
Excellent service once again! Second time I had to bring the car for a computer related problem. I was very worried about this and immediately contacted Billy who assisted me a few Second time I had to bring the car for a computer related problem. I was very worried about this and immediately contacted Billy who assisted me a few months ago. He took the time to explain in detail what was going on and most importantly, he resolved the situation. In addition, when I picked up the car, although it was past his work day, he was still in his office to personally explain everything again. This is excellent service! Thanks Billy, your work ethics are amazing! More