Don Valley North Lexus

I had leased a new vehicle here and as a independent contractor I am in the vehicle all the time meeting with clients. As wonderful as the sales men was, I was not shown how to use the navigate devices contractor I am in the vehicle all the time meeting with clients. As wonderful as the sales men was, I was not shown how to use the navigate devices around around the steering wheel for ie calling out, talking while driving, using my phone which highlighted onto the screen, using the map efficiently. (its one this to point at it and another for someone to take the time and really give the hands on service) For me this was extremely important. After the lease purchase i went back and Joshua Findlay happen to be there and came over to walk me through and show me every single device and how to navigate through each to make my life so much easier. This for me was a big selling feature and the fact the Joshua took the time, and was so patience and professional I would always recommend him to my co-workers and family. Only then I was informed that he was not on the floor selling and that he was in the delivery and Technology department and that one day he would very much like to be selling. First hand, as realtor of over 25 years, this guy should be selling!! Mainly dealing with women who really appreciate someone that has the patience, takes the time, really listens and is respectful and professional; to point out the highlights of the vehicle to make a persons life so much more a enjoyable experience!! More

I have been a Honda Person for the past 40 years but decided to change to Lexus, Very satisfied with what I got. The sales person Kitty Song went beyond my expectations to do all she could to please me decided to change to Lexus, Very satisfied with what I got. The sales person Kitty Song went beyond my expectations to do all she could to please me. I give her 5plus stars. Thanks Kitty you were great More

Sale Rep is detailed and the whole process is efficient. The environment is classic. The staff are always smiling and helpful. They remind me for the next appointment at the end. The environment is classic. The staff are always smiling and helpful. They remind me for the next appointment at the end. More

Leo did some amazing work, I was planning on buying an Audi but he managed to convince me and provided me with the best deal possible. Audi but he managed to convince me and provided me with the best deal possible. More

We would like to express our gratitude to Chakilan Gengatharan for his excellent service. Thanks to all the staff that are checking that all customers are following medical protocols in order that e Gengatharan for his excellent service. Thanks to all the staff that are checking that all customers are following medical protocols in order that everyone will be safe from COVID 19. We were able to lease the car we wanted within 9 days from our first visit. Once again thank you very much. More

Very satisfied with the customer service. They value customer with high respect & quality. They traded-in my toyota with a fair price as well. Strongly recommended. customer with high respect & quality. They traded-in my toyota with a fair price as well. Strongly recommended. More

Great Service The Dealership was very professional and the staff was friendly and very concerned with the Covid-19 to make sure everyone was taking precautions befo The Dealership was very professional and the staff was friendly and very concerned with the Covid-19 to make sure everyone was taking precautions before entering. More

I bought a car that was missing the rear Lexus logo and also wrong model on the MTO car registration They were in no rush to fix those problems On a 0 to 10 rating is 1 also wrong model on the MTO car registration They were in no rush to fix those problems On a 0 to 10 rating is 1 More