Dilawri Dodge Chrysler Jeep Ram

Great service and easy to deal with. No pressure , well informed and thorough salesperson. Would recommend to friends and family. Thanks to Dilawri and Mike T informed and thorough salesperson. Would recommend to friends and family. Thanks to Dilawri and Mike T More

I recently purchased a new Jeep Wrangler with dual tops. Dennis was my sales associate and he was extremely friendly and willing to work with me to get the vehicle I wanted for a fair price; he also secured Dennis was my sales associate and he was extremely friendly and willing to work with me to get the vehicle I wanted for a fair price; he also secured a great trade-in for my previous vehicle. He took his time explaining all the features and benefits of the vehicle and I never felt rushed or pressured to purchase, it's evident that he enjoys what he does and he provides excellent, GENUINE customer service. If you're looking for an enjoyable purchasing experience, Dennis is you man! During a follow-up call from Youssef, I expressed my concern with attempting to remove the soft top mechanism of my jeep from the cargo area by myself (when shipped from the production line, the hard top must be taken off to remove the soft top apparatus for winter storage, not a feat to be attempted by one person). Youssef heard my concerns and made arrangements for the service department to take care of the issue; this gesture of excellent customer service was greatly appreciated! Finally, Ian in the service department couldn't have been more helpful. He is one of the most pleasant people I have ever dealt with and he ensured that everything was taken care of to my satisfaction. Thanks again Ian! More

Came in looking for a quick and fair sale on a grand caravan; no BS - and thats what I got! New car turned over quickly at a fair price. Cheers. Tom caravan; no BS - and thats what I got! New car turned over quickly at a fair price. Cheers. Tom More

We bought a car form Mike Thomas in the summer of 2013 and he made it easy and comfortable to do. We’ve had many car shopping experiences in the past that had made us dislike buying a new car, but with and he made it easy and comfortable to do. We’ve had many car shopping experiences in the past that had made us dislike buying a new car, but with Mike around, we will definitely ask him for his help again and recommend him to our friends and family. More

Just purchased our second Dodge Grand Caravan from Mike Thomas. The first purchase went extrememly smooth and this latest purchase did not disapoint one bit! Service was fantastic going the extra mile to f Thomas. The first purchase went extrememly smooth and this latest purchase did not disapoint one bit! Service was fantastic going the extra mile to find not only the "essential" equipment we wanted but even the little extras. About one year ago I was considering buying a second small vehicle for work and went to see what Mike could offer. Although my situation changed before I could finish the purchase he had already found the perfect vehicle for me. He actually found VERY interesting suggestions I had not considered for economic vehicles and, when the time comes, I will definately go see him to buy a "going to work" vehicle. Thanks for the great service! A+ More

Shortly after the birth of our second child (we also have a big dog) we realized we couldn't put off buying a van any longer. We had originally hoped to go with a Japanese make because that's what we've driv a big dog) we realized we couldn't put off buying a van any longer. We had originally hoped to go with a Japanese make because that's what we've driven in the past and what our parents drive, but no matter how many times we crunched the numbers we just couldn't afford one. So we reluctantly presented ourselves at Dilawri and asked to be introduced to the Grand Caravan. Little by little Simon managed to convince us that we weren't actually settling, without being pushy or sneaky. Along the way, he also won the heart of our three year old daughter, who spontaneously hugged him at the end of our first visit and took him everywhere by the hand throughout our second. We're pleased with the van, reasonably happy with the price (it's still a huge investment, after all) and highly satisfied with the service we've received. We look forward to having you do our oil changes and routine maintenance (whereas the dealership that services our other car is not in my good graces) and will certainly recommend you to our friends when their time comes to expand. Many thanks! More

I was Very Happy In The Past with the truck i bought 6 years ago and have great service S i have decided to purchase a new truck this year years ago and have great service S i have decided to purchase a new truck this year More

Mike was fantastic. I made a point of returning to Dilawri for my second vehicle as i wanted to deal specifically with Mike Thomas. Mike makes the whole thing easy. He isn't pushy, he let me choose Dilawri for my second vehicle as i wanted to deal specifically with Mike Thomas. Mike makes the whole thing easy. He isn't pushy, he let me choose the options i wanted and didn't try to force me into anything i didn't want. I will be keeping the vehicle for about 5 years. I will be looking to deal with Mike again. If he isn't there, i am sure the other staff are great, but i will look to find where he went so i can continue dealing with him. Thanks again Mike. More

I was thinking of trading my Grand Caravan in on a newer model as it was five years old. My husband got interested in trading his three year old Grand Caravan as well, as I'd have a newer one than he did. T model as it was five years old. My husband got interested in trading his three year old Grand Caravan as well, as I'd have a newer one than he did. Thanks to great service by Graham and Youssef, we traded both Grand Caravans for two new Grand Caravans! The two older ones had also been purchased from Dilawri, who made all the purchases very easy. The two new ones are fully loaded, and, as always, a pleasure to drive. I've been driving this type of van since 1987, and don't plan on switching to anything else! More

Clownshoes. I've been listening to: Clownshoes. I've been listening to: "NOOOOBODY DEALS LIKE DILAWRI!!!" on the radio for what seems like an eternity...it's true! Nobody is as arroga Clownshoes. I've been listening to: "NOOOOBODY DEALS LIKE DILAWRI!!!" on the radio for what seems like an eternity...it's true! Nobody is as arrogant, impersonal or inept as Dilawri, so I guess it's accurate.Their catch-phrase actually doesn't imply that they will deal WELL with you....and I never thought of that until my experience. I've always wanted a Wrangler and they had a black 2008, (108K KMS) Rubicon model on the lot with upgraded black wheels that I quite fancied for $16,975...it had some painted over rust...which I was mostly ok with. I brought in a extremely clean, grandparent driven, 2008 Cobalt with 40K, KMS for a trade. The Salesman Alan was not interested in developing any rapport with me. Didn't care who I was, what I did and didn't try to connect with me in any way, with the exception of trying to sell me a vehicle ASAP. He was covered in cheesy gold jewelry, about 70 years old and kept bringing up the fact that he was an ex lawyer...Oh, that builds immediate trust!!! When we couldn't agree on a price, he foisted me on his "Manager" Darren V. Darren and I reached a deal for $800 more than I hoped to pay...I wasn't too fussed about it. He then took our deal into the back office and came out stating that HIS "Manager" didn't agree and wouldn't let the vehicle go at that price and added on another $700...BULL$HIT!!! A GM who won't back up his managers?? What kind of operation is this? Was it some kind of sales tactic or game? Standing my ground, I said, no...I said, "You're going to let me walk over $700???" He nodded and I walked. I wanted the Jeep, so even called back and left a message offering to split the diff on the extra $700 they were trying to bend me over on...no call back. Additionally, they then raised the price of the Jeep online by $500. I sent them one final email, outlining my dissatisfaction and final offer. No reply. I can't say enough how disappointed I am by these guys. I will never, ever buy a car from any of the group of dealerships owned by this family and have already cost them one sale from a relative who was shopping at their Hyundai location. NOBODY STEEEEALS...LIKE DILAWRI! More