Derrick Dodge
Edmonton, AB
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360 Reviews of Derrick Dodge
Mr.Dani is a good example of Derrik Dodge's customer service..so kind and helpful.never hasitate to ask what we need .meet him.with pleasure..joe service..so kind and helpful.never hasitate to ask what we need .meet him.with pleasure..joe More
Bought a used car from them over a year ago and it ended up having a lot of problems, which did they do a very good job of taking care of, paying to have alternator replaced and paying for my tow truck, but up having a lot of problems, which did they do a very good job of taking care of, paying to have alternator replaced and paying for my tow truck, but the car was pretty much a lemon and I had lost all trust in it, even though I still loved the car. After about a month and a half and 3 breakdowns my salesman told me to come back in and they would trade me for something else, and this being a reputable dealer I let them take care of everything and it was just a simple swap of the car and some paperwork and I was done. I got home and noticed they hadn’t traded me, they took my car I had just bought as a trade in and they put it right back up for sale for more than I had originally bought it for. Worst part is that I’m pretty sure the last fix we (my stepfather and I because I didn’t want to pay for service fees) did was the problem with the car the entire time, the alternator fuse on the battery was toast, replaced it and never had a problem until I got rid of the car, now I’m stuck very upside down on a car that I no longer want. On top of all this my newer car has had a TERRIBLE screeching noise in the front drivers side wheel since I got it, they told me it was the new brakes just breaking in, after a month of the noise I took off both front wheels and the drivers side ball joint was blown and the boots on the bottom of the control arms were blown as well. I’m a young man and this made me learn my lesson about dealerships for sure. More
Excellent experience, Jihad was very professional thru the whole dealings, patient, understanding and well mannered, Crystal in Finance was very good at explaining the numbers to me. Thankyou, keep up the the whole dealings, patient, understanding and well mannered, Crystal in Finance was very good at explaining the numbers to me. Thankyou, keep up the good work. More
Best service around. Been to multiple dealers and those dealers wear not near as professional, and not nearly as knowledgeable as the team at Derrick Dodge. Adrian is young, relatable, he listens to the c dealers wear not near as professional, and not nearly as knowledgeable as the team at Derrick Dodge. Adrian is young, relatable, he listens to the customer needs, is personable, and definitely professional! Chris in the Finance department is extremely professional, friendly and informative. The managers pulled through to put together some material for me to review so I had all the material on the table to make a crystal clear decision. Was never pressured through the whole process, and they stayed late to help me get into the vehicle that best fits my needs. I’m definitely going to be a repeat customer! Definitely recommend, great experience! More
Great young people, that help to get the best deal , all working as a team to help you in any way you may need, a great place to purchase a vehicle , all working as a team to help you in any way you may need, a great place to purchase a vehicle More
Derrick Dodge has redeemed themselves I vowed to never Derrick Dodge has redeemed themselves I vowed to never purchase a vehicle from them again, however this experience was much better then the 2015 exp Derrick Dodge has redeemed themselves I vowed to never purchase a vehicle from them again, however this experience was much better then the 2015 experience More
Sales people very friendly and easy to deal with. I believe I got the best deal possible.would recommend this dealership to family and friends. believe I got the best deal possible.would recommend this dealership to family and friends. More
Awesome salesman no problems was fast got me into what I was looking for great service definitely coming back! Love the truck and thank you guys! was looking for great service definitely coming back! Love the truck and thank you guys! More