Derrick Dodge

Service Visit Took my Dakota in for airbag recalls. They did a complimentary service inspection and found my brakes to be into the metal.... They sure's xxxx weren Took my Dakota in for airbag recalls. They did a complimentary service inspection and found my brakes to be into the metal.... They sure's xxxx weren't into the metal before I took it there with a brake job only 19 months prior and less than 20K km's!!! Avoid, Avoid, Avoid!!! Only talked to service advisor who was nice, not going to bother even telling them cause good luck proving any shananigans More

Ram classic My experience at Derrick was great. The excellent staff assisted me the whole day trying to find the right truck. Jay was exceptional and not pushy. My experience at Derrick was great. The excellent staff assisted me the whole day trying to find the right truck. Jay was exceptional and not pushy. Great dealership all around More

Awesome I went to test drive a Jeep and 24 hours later it was in my driveway. Everyone involved was great especially Kyle Dream comes true I went to test drive a Jeep and 24 hours later it was in my driveway. Everyone involved was great especially Kyle Dream comes true More

Like the service We were in really god hand with Thomas Ly. He and other staff members stayed more than 2 hours after closing time to work with us. We had a great deal We were in really god hand with Thomas Ly. He and other staff members stayed more than 2 hours after closing time to work with us. We had a great deal and all our questions were quickly answered. More

Used Grand Caravan Purchase Checked prices of used Grand Caravans online. Went to Derrick Dodge. Disappointed that not all of the vehicles advertised were available, but that als Checked prices of used Grand Caravans online. Went to Derrick Dodge. Disappointed that not all of the vehicles advertised were available, but that also happened at two other dealer sites (some were gone, others were said to be out on tests). Dave Kent in Sales was quite friendly and not at all pushy; liked dealing with him and Garrett the Sales Manager. Ditto for Chris in Finance. After driving 4 vehicles from 2 different dealers we went with the one from Derrick Dodge. So far, we're happy. In the review we can't really comment on Customer Service and Quality of Work as all that was done for us was detailing and filling the van with gas but that was all good. More

BEWARE BEWARE This place is a rip off I took my car here for insurance work and they kept my car for several weeks and did nothing they lied to the insurance told t This place is a rip off I took my car here for insurance work and they kept my car for several weeks and did nothing they lied to the insurance told them it was ready to go just needed a test drive but couldn't as road conditions would not allow for it but they in fact did nothing they caused other damage to the car broke the rear spoiler broke the driver's door cable and blamed it on the theft. I left a review on Google and the General Manager Ben called me not because of the way I was treated but because of the review I left he told me at that time that if I ever needed help to call him and he would help me and he was concerned over the way I was treated and he admired to me there were serious issues at the bealership and he was fixing the issues.. Well another lie.. I called him 17 times in a 2week time frame and he was never there and yesterday I called and asked for him and they wanted my name I gave them a fake name told them I needed to talk to him but I was in able to I told the sales manager if I can't talk to him that I was coming down there and they would have to call the cops on me and I would be fine with it cuz by the time the cops got there everyone in the place would know what they did they wanted my name and phone number but I gave a fake name and did not give out my number as I was on a landline I hung up and within 10 min I got a phone call from Ben so that told me they knew who I was and was hiding from my calls once again I was lied to I was told that my part was on order from the states but it never was I was told by Ben he would be doing recon to find out the cause of damage to my car... He or anyone else at that dealership will not call me back as they are all liers and they only tell you stuff but can't follow three with one thing they say BEWARE OF THE CRAP More

Always Satisfied! Chad at Derrick Dodge has been looking after us for years, he’s helpful, friendly and always looks out for our best interests. We wouldn’t go anywhere Chad at Derrick Dodge has been looking after us for years, he’s helpful, friendly and always looks out for our best interests. We wouldn’t go anywhere else for our vehicle needs. More

Great dealing with these guys I got my vehicle through Lance Norris and was easy and headache free to find a good reliable vehicle. Would most definitely recommend going through th I got my vehicle through Lance Norris and was easy and headache free to find a good reliable vehicle. Would most definitely recommend going through these guys. More

Everyone was very helpfully with giving me options. Everyone was super nice. It didn’t take to long to find a vehicle I liked and to get me in it and on the road. Everyone was super nice. It didn’t take to long to find a vehicle I liked and to get me in it and on the road. More

Great Experience I had an excellent experience at the dealership. The staff was welcloming and I felt at ease. Very informative and easy to deal with. Thanks! I had an excellent experience at the dealership. The staff was welcloming and I felt at ease. Very informative and easy to deal with. Thanks! More