Collingwood Hyundai

I was in a rush to buy a car due to a family emergency and found the complete dealership extremely professional, committed, communicative and totally responsive to my situation. They had little time as th and found the complete dealership extremely professional, committed, communicative and totally responsive to my situation. They had little time as they were given only four hours and they completed everything. Would recommend them to anyone./ More

Rude and ignorant service department. Does not return messages. And now making statements but are unwilling to back those statements up. I have the emails, photos and record of each person I left message messages. And now making statements but are unwilling to back those statements up. I have the emails, photos and record of each person I left messages with. You say you have documented the damage, show it to me. Let’s see if what you have documented has my acknowledgement and matches the photos of the damage the day after the car was in your shop! Worst customer service! More

Can't say enough about the great service and treatment at Collingwood Hyundai. Because of a manufacturing issue my 7 year old Tuscon required major work. Even though my vehicle was out of warranty Hyundai wi Collingwood Hyundai. Because of a manufacturing issue my 7 year old Tuscon required major work. Even though my vehicle was out of warranty Hyundai without hesitancy, and because I had kept a full record of all services ad well as responding to a recall,covered all costs of repairs and provided a courtesy car for as long as was needed. Top notch all around! More

First Service on my Kona Can't say enough about the friendly and fantastic service I received. Extremely prompt service. No matter where you live, I would highly recommend C Can't say enough about the friendly and fantastic service I received. Extremely prompt service. No matter where you live, I would highly recommend Collingwood Hyundai... it's worth the drive! More

Extremely pleased with purchasing experience, from Steve and Adam in sales to Kent in the business office, everything was top notch and we would recommend them highly and Adam in sales to Kent in the business office, everything was top notch and we would recommend them highly More

always good prompt service always feel like getting good personal service, recommendations on service required and costs explained. punctual with appointments and time requir always feel like getting good personal service, recommendations on service required and costs explained. punctual with appointments and time required for service. vehicle always return clean.. . More

bait and switch... OMG responded to an ad on marketplace... and when I show up to pick it up, I'm told I have to buy a new one. Like stepping back in time... new building responded to an ad on marketplace... and when I show up to pick it up, I'm told I have to buy a new one. Like stepping back in time... new building old business practices.... Sad. More

Poor service and no help. Just went in to this place for the second time in 3 weeks for an engine light on. The previous time they would not fix my vehicle since it may or may Just went in to this place for the second time in 3 weeks for an engine light on. The previous time they would not fix my vehicle since it may or may not need the part replaced. Here I am again with same problem, not being able to drive my Tucson for the better part of 4 weeks. The advisor Nick dismissed my concerns and the inconvenience of coming back a 3rd time because they do not carry the part. He told me it was the luck of the draw that I keep running into problems. Wrong answer.... More

Amazing buying experience I would recommend anyone who is thinking of buying to head over and see Adam and Ryan. Both myself and a friend bought a Santa Fe with an excellent bu I would recommend anyone who is thinking of buying to head over and see Adam and Ryan. Both myself and a friend bought a Santa Fe with an excellent buying experience and price to boot. We were told upfront to buy a certain model due to incentives and were given an excellent price on our trade ins. My friend also has a young child and the whole team took him around to the different room, gave him a balloon and popcorn. We did try Baytown in Barrie but there was no wiggle room in the price and they were not kid friendly! We have 2 more friends now going to look at purchasing from Collingwood Hyundai! Thanks Adam, Ryan and Derek! More

Increasingly disappointed over time. I have had an Elan travel for the past 6 years. It has been at best a mediocre vehicle. The service we have had at Collingwood Hyundai was so bad we s I have had an Elan travel for the past 6 years. It has been at best a mediocre vehicle. The service we have had at Collingwood Hyundai was so bad we stopped using them after the second oil change. More recently my airbag light has remained on all the time. I did contact the dealership as there have been some airbag issues over the years with Hyundai. The service was actually not bad when I took it into be put on the scope (this is not meant to be a criticism of the front line staff). They said it was an internal sensor issue and the part would be $800 plus labour. My alternative was to drive without functioning airbags. The vehicle at the time had 79000km on it, well under the 100km warranty, but over the 5 year time frame. Contacting both Hyundai Canada and the Dealership provided no viable solutions. I would strongly suggest looking for another manufacturer and dealership. More