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Cochrane Dodge Chrysler Jeep

Cochrane, AB

3.6
127 Reviews

6 River Heights Dr

Cochrane, AB

T4C 0N8

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127 Reviews of Cochrane Dodge Chrysler Jeep

October 13, 2018

Great service department! I have all of my service and maintenance done at Cochrane Dodge and they always come through with flying colours! Mike Mowat knows my vehicles inside More

by SWood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mowat
Oct 15, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hi Swood, Thank you for taking the time to leave us a review. We are so happy to hear that you had a great experience at our Dealership and that Mike was able to help you out. We will make sure to pass this along to our Management Team and Mike. Have a wonderful day and drive safe! ~Cochrane Dodge Jeep RAM

September 28, 2018

Used Vehicle Purchase First time dealing online for a vehicle purchase. Jeff made the whole process an excellent experience. A 25 minute video of the vehicle was invaluab More

by Thunderdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffry Ulmer
Oct 10, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hello Thunderdog, thank you for taking the time to leave us a review. We are glad that you had a great experience at our dealership and Jeff was able to deliver outstanding service. We look forward to seeing you again. Have a great day and drive safe!

September 25, 2018

Bad customer service and knowledge of products are not there. We asked for different options and what comes with the options ie the if there’s a tow hitch etc and the agen More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffry ulmer and Tracy stock
Sep 26, 2018 -

Cochrane Dodge Chrysler Jeep responded

Thank you for bringing this to our attention. We are sorry to hear that you had a bad experience at our dealership and offer our sincere apologies. This is not the kind of experience we want our customers to have and we would like to investigate further. Please email us at sales@cochranedodge.com so that we can get all the details as we want our customers to always enjoy coming to Cochrane Dodge Jeep Ram and experience the best in customer care.

August 08, 2018

excellent service From service manager to reception area to mechanic I received 10/10 service! Everyone is extremely friendly and professional. I would recommend Cochra More

by P-mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 10, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hello P-mo, Thank you for taking the time to leave us such a kind review. We work really hard to offer the best service possible and are happy to hear that was reflected on your recent visit. Have a wonderful day and a great weekend.

June 13, 2018

Great. Always good. Take good care of me. Always great here. They look after you in every way. Would not go anywhere else. Always friendly do a great job explain everything that had to be tend More

by Happy dodge owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember all names but they were all kind great to deal with.
Jun 15, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hi Happy dodge owner, Thank you for taking the time to leave us a review. We are happy to hear you had a positive experience at our dealership. Have a great day and drive safe.

June 01, 2018

horrible I recently went too this dealership and put a deposit on a truck I wanted, then too arrive found out they sold it on me due to "unorganized paperwork" More

by Dontgo87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wade and Joanne gau
Jun 01, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hello Dontgo87, This is the first we have heard about your problem. Unfortunately we cannot look up what happened due to you not using your real name and that we do not have a Wade employed with us. We are absolutely shocked that you would have this experience with Joanne Gau at Cochrane Dodge Jeep RAM. In the 5 years that Joanne has worked with us she has never received a poor review on the contrary she has received many positive reviews from customers and staff. We take what you said seriously and would like to investigate your claims further. Please contact sales@cochranedodge.com so we can rectify this situation.

May 28, 2018

2017 Ram 1500 Found vehicle online and contacted dealership to confirm availability. Dealer responded right away and invited me to visit. I was met by a sales rep ( More

by HR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Yawney
May 28, 2018 -

Cochrane Dodge Chrysler Jeep responded

Thank you for taking the time to leave us such a great review! We work really hard to offer the best service possible in the best environment, so we are happy to see that reflected on your last visit. Welcome to the Cochrane Dodge Jeep RAM family!!

May 25, 2018

AMAZED- JEFF AND JOANNE WENT ABOVE & BEYOND,FAR EXPECTATIONS Im absolutely AMAZED- JEFF AND JOANNE WENT ABOVE & BEYOND and FAR exceeded my EXPECTATIONS !!! I'm thrilled with my new vehicle and from start to fini More

by JEEP GRAND CHEROKEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and Joanne
May 28, 2018 -

Cochrane Dodge Chrysler Jeep responded

Thank you very much for such a great review! We work really hard to offer the best service possible in the best environment, so we are happy to see that reflected on your last visit. We made sure Jeff & Joanne got the recognition they deserved. They were both really happy to see your review. Enjoy your new ride!

May 23, 2018

Very pleased with customer service at Cochrane Dodge I purchased a brand new Caravan at Cochran Dodge in May 2018. Firstly I started a chat with Jeff U where I got all the information I need about the ve More

by Luc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffry Ulmer, Robyn Wright
May 23, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hi Luc, Thank you for leaving us such a great review. We are happy to hear that you had a positive experience at our dealership. We will make sure to pass this along to Jeff, Robyn and our Management Team! Have a wonderful day and enjoy your new ride.

May 23, 2018

Spring detailing Very happy with the spring detailing that was done on both our vehicles. It would be nice to send out emails when you run another special on car detai More

by Detailing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
May 24, 2018 -

Cochrane Dodge Chrysler Jeep responded

Hello, Thank you for taking the time to leave us a review! We are so happy to hear that you had a great experience with our Service Department. We love the idea of sending out emails with our Service Specials and will pass that along to our Management Team. Have a wonderful day!

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