Cochrane Dodge Chrysler Jeep

I will never support this Dodge dealership again. I have purchased 3 vehicles here and every time promises have been made that aren't honored. I have said to myself after every experience that I will not be purchased 3 vehicles here and every time promises have been made that aren't honored. I have said to myself after every experience that I will not be going back but stupidly I have. The sales people are great until you say no. After the purchase is made the act stops. They will not see another cent out of me. I went for an oil change this weekend and tried to use my purchase 6 oil changes and get one free. They denied it. After spending over $130,000 on vehicle purchases and they are so petty that they can't honor their own incentive of ONE free oil change....forgot that. I can't figure out how their rating is so high when all the social media sites and group within this town have nothing but negative experiences to share. More

My experience here was fantastic. Super friendly and efficient. Best dealership experience I've ever had. I would recommend Cochrane Dodge to anyone I know. efficient. Best dealership experience I've ever had. I would recommend Cochrane Dodge to anyone I know. More

Great service department I have bought 5 vehicles at Cochrane Dodge and Jason in the service department has always been a pleasure to deal with. He makes sure I'm always pleas I have bought 5 vehicles at Cochrane Dodge and Jason in the service department has always been a pleasure to deal with. He makes sure I'm always pleased with the service I need. I can't imagine going any where else. More

Referral worthy service . Have been dealing with this service Dept for three years, for both of our vehicles and have been very satisfied with the level of service and attentio Have been dealing with this service Dept for three years, for both of our vehicles and have been very satisfied with the level of service and attention to detail during the assessment process. Any and all questions are answered in detail and our level of confidence with them is very high. More

From Alex in sales to Joanne in finance this was by far the best experience we have ever had with a dealership. Amazing knowledge and assistance even when we had a hiccup with our new truck. Called and tal the best experience we have ever had with a dealership. Amazing knowledge and assistance even when we had a hiccup with our new truck. Called and talked to them explained what was happening. With help from Jason in service I was in and out with no issues with the truck since. More

Had my Jeep Wrangler serviced recently and they found the rear diff spider gears were failing. They repaired the diff under warranty without hesitation, I also put on new tires and better shocks, new headlig rear diff spider gears were failing. They repaired the diff under warranty without hesitation, I also put on new tires and better shocks, new headlights and better rear tire carrier; all purchased through Doug Marr. Doug in Parts did a great job ensuring I got the best price and a proper install. Damien in service was great as well. Definitely recommend them for parts and service. More

Cochrane Dodge will not honor the vehicle warranty BEWARE OF THIS SERVICE CENTER, THEY WILL NOT COVER WARRANTY WORK. WHEN THE ENGINE FAILED THEY ASKED US TO PRODUCE ALL OIL CHANGE RECORDS, TRYING TO DI BEWARE OF THIS SERVICE CENTER, THEY WILL NOT COVER WARRANTY WORK. WHEN THE ENGINE FAILED THEY ASKED US TO PRODUCE ALL OIL CHANGE RECORDS, TRYING TO DISCREDIT US TO SAY WE WERE NOT DOING REGULAR MAINTENANCE. I had an issue 3 weeks ago where my 2015 Dodge Caravan was running rough and smelling rich, the engine light came on. I had my vehicle towed to Cochrane Dodge Chrysler Jeep to have the issue identified. They said it was a faulty starter and told us the problem was fixed. Fast forward 3 weeks and the problem came back again. I had the vehicle towed once again to the dealership. Now the engine is seized due to a faulty injector dumping fuel into the system which caused a Rod to Bend. Cochrane Dodge is refusing to admit fault and will not cover the Engine under warranty (still under powertrain warranty). They are claiming it's the fuel system that caused the problem which is no longer covered. They continue to tell half-truths. We saw right away they were preparing to cover the repair, i.e asking for oil service records, which incidentally, we were able to produce. They did admit some fault saying they would knock a $1500 off the repair, which will cost $6,000 (used) or $10,000 (new). I am now getting my vehicle towed somewhere else. I cannot trust this service center More