Cochrane Dodge Chrysler Jeep

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou When you’re gathered around the corporate bbq, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou When you’re gathered around the corporate bbq, and your regaling your colleagues with tales of how “you showed him”, never forget that same story is being told around another bbq with future paying customers, and you aren’t the hero in that story. Small actions, like friendliness, pulling the vehicle up as you do for everyone else instead of just handing over fobs, showing off the vehicle that they just paid dearly for, maybe handing them one of your famous “test drive” apple pies, or just making a paying customer feel like their business is valuable and your grateful they chose you and not your competition, pays much better than that giddy feeling you got telling everyone how you showed him. Now, you got 2 stars instead of 1, and you would have got more if everyone treated customers like Tanner. He did the job as expected, treated the paying customer with the respect deserved, and will be remembered for “how he made us feel” More

Phoned first, spoke to Doug in parts. I had misplaced the only key to my 1998 Jeep and he told me he could make me a new one. Meantime hubby found a lost spare so I went to the dealership I had misplaced the only key to my 1998 Jeep and he told me he could make me a new one. Meantime hubby found a lost spare so I went to the dealership and Doug made me a new one… now I have a spare. Super guy, so accommodating. More

Zero Stars,Bought a used 2018 Ram from Cochrane Dodge, Zero Stars, Bought a used 2018 Ram from Cochrane Dodge, They dropped the ball by forgetting to do an out of province inspection on the truck, then it Zero Stars, Bought a used 2018 Ram from Cochrane Dodge, They dropped the ball by forgetting to do an out of province inspection on the truck, then it took them two day to get the registration sorted out. Typical dealership once they get your money, your nothing to them. I even put a call into the GM he said he would call me back once he got to the bottom of it. Update, ( I did get a call back from them during my work hours, they also texted me but again during my work hours. I did not get these till after they were closed. No follow up call. Guess thats on me to call them back for their mistake. Talked to the GM and he makes it sound like all I want is something for free, No, don't want anything from you as I will never recommend or deal with you again). Am I surprised? Nope! Thats how service is now a days. Makes me wonder if the out of province inspection was really done or just paper work filled out to make it look like it was done. Thanks Cochrane dodge for your great service. Kerry. More

We have bought 2 brand new dodge trucks from Cochrane Dodge. My Dodge 1500 has air-suspension and I had trouble with it a few years ago, freezing up. Cochrane Dodge repaired it and said I would likely Dodge. My Dodge 1500 has air-suspension and I had trouble with it a few years ago, freezing up. Cochrane Dodge repaired it and said I would likely never have an issue again. It happened again during the last cold snap. My truck was immobilized. We contacted Cody and he said they hadn’t really had many problems with them, but for $3400.00 they could install a conversion kit that removes the air suspension. Upon further investigation, we found that this is a known issue and there is a class-action lawsuit because of this design flaw. It’s sad knowing that they do not stand by the products they sell and will outright lie about it. Shame on Cochrane Dodge! More

Ram 3500 taken in for heater repair 4 times. First time they charged a lot for core flush and said fixed, 2nd time they said we “think” may be evaporator, charged $2k+, didn’t work. 3rd time they gave me a they charged a lot for core flush and said fixed, 2nd time they said we “think” may be evaporator, charged $2k+, didn’t work. 3rd time they gave me a grill cover, I said never needed one before!! 4th time they said core shot….$1.8k. So what was real problem? All I can say is their service department has no clue. Only kept going back to have previous work recognized. Not recognized a lot. On last visit I had no appointment, 2 weeks by the time they say they may repair…the quote was “you never had an appointment for 4th repair so we are fitting you in the best we can! Don’t count on this dealership for service! More

If you did not buy your vehicle from here, stay away. Small town mentality.A short drive to higher prices. Small town mentality.A short drive to higher prices. More

I would like to thank Tanner at Cochrane dodge for the fantastic service on a purchase of a used Jeep and refinancing of my pickup quick and efficient service . fantastic service on a purchase of a used Jeep and refinancing of my pickup quick and efficient service . More

Very friendly and efficient in purchasing a new to me vehicle. Tanner in finance and Dean in Sales answered my questions and provide me with the information I required. Experience was very good vehicle. Tanner in finance and Dean in Sales answered my questions and provide me with the information I required. Experience was very good More

I have nothing but good things to say about Andrew (Sales) and Tanner (Finance) and the rest of the team at Cochrane Dodge. I recently bought a car and couldn't be happier with the way I was treated (Sales) and Tanner (Finance) and the rest of the team at Cochrane Dodge. I recently bought a car and couldn't be happier with the way I was treated from the start of the process to the end. I would definitely recommend this dealership. More