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Charlesglen Toyota
Calgary, AB
1,557 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,557 reviews
September 02, 2020
I’m so impressed by Paul and so thrilled with my 4 runner. He was so patient and really listened to what I needed in a vehicle. A very well maintained 2016 4 runner came through the dealership and Pau runner. He was so patient and really listened to what I needed in a vehicle. A very well maintained 2016 4 runner came through the dealership and Paul jumped on it and managed to get me first dips. This vehicle exceeded my expectations. Thank you Paul for such a fun and positive experience, your knowledge about all the different vehicles helped me so much in this big decision. I’m so grateful for the time and effort you put in for me. If you are looking for a vehicle go see Paul! More
by Eryn Toby
Employees Worked With
Paul Gorsline
September 02, 2020
It is nice to deal with Charlesglen TOYOTA. Test drive It is nice to deal with Charlesglen TOYOTA. Test drive was good with lots of follow up. Finally we have another car make of Toyota. It is nice to deal with Charlesglen TOYOTA. Test drive was good with lots of follow up. Finally we have another car make of Toyota. More
by Nrprajapati28
September 01, 2020
Throughout my 7+ years dealing with Charlesglen, I’ve always felt comfortable and treated fairly. Very appreciate for the effort of Paul, Ryan, Mark and Phil in the upgrade of our new vehicle. always felt comfortable and treated fairly. Very appreciate for the effort of Paul, Ryan, Mark and Phil in the upgrade of our new vehicle. More
by Mikedecline
September 01, 2020
Intelligent, knowledgeable, polite, well mannered, cost savings, attractive, experienced, Funny, Great smile, presents herself well, educated, children friendly, looking out for your best interest, always savings, attractive, experienced, Funny, Great smile, presents herself well, educated, children friendly, looking out for your best interest, always approachable More
by Makaveli
Employees Worked With
August 29, 2020
I just purchased a new Toyota RAV4 hybrid. Overall, the experience with the Charlesglen team was both straightforward and enjoyable. It was much more pleasant that some past experiences which had been lab experience with the Charlesglen team was both straightforward and enjoyable. It was much more pleasant that some past experiences which had been laborious and draining, making it much easier to enjoy to my new car. More
by PGK
Employees Worked With
Paul Gorsline
August 27, 2020
This dealership is very good, from the people you meet at reception and at every step of the way. Thanks to Mike for being so patient with me through this processVery respectful, friendly and courteous, than reception and at every step of the way. Thanks to Mike for being so patient with me through this processVery respectful, friendly and courteous, thanks. More
by Mlbrunning58
August 27, 2020
I picked up my new Toyota last week. I want to especially thank members of the sales team who took time out to help me adjust to my new vehicle. I had just given up my 2005, 15 year old tired Toyota and was thank members of the sales team who took time out to help me adjust to my new vehicle. I had just given up my 2005, 15 year old tired Toyota and was now sitting anxiously in a 2020 keyless, rather higher tech model . Thanks to their patience, I was able to drive my beautiful new car home relaxed and with confidence. More
by AB
August 25, 2020
Bought our first new vehicle in 14 years. Great service...from the time we walked in from Mike to when picking up the car from Jim who made it fun. Here’s to the next 14 years or more, with Charles service...from the time we walked in from Mike to when picking up the car from Jim who made it fun. Here’s to the next 14 years or more, with Charlesglen Toyota! More
by Mini3691
August 21, 2020
Second vehicle with Charlseglen Toyota. Stephen Duke was awesome. Great customer service who helped us to find what we were looking for. He was great to deal with, knowledgeable inform Excellent customer se awesome. Great customer service who helped us to find what we were looking for. He was great to deal with, knowledgeable inform Excellent customer service! Thank you Stephen Duke and I look forward to doing Business with them in the near future. More
by Prakash and Pooja
Employees Worked With
August 19, 2020
The overall experience was good.1. The way sales/ The overall experience was good. 1. The way sales/ marketing team explained about the vehicle was good 2. The detailing by finance team was good 3. The overall experience was good. 1. The way sales/ marketing team explained about the vehicle was good 2. The detailing by finance team was good 3. Service team detailing on the vehicle featueres was good. More
by Aravind
