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Charlesglen Toyota
Calgary, AB
1,560 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,560 reviews
February 14, 2026
Amazing service from start to finish. Val was amazing to deal with, super sweet and she makes amazing cookies too 🙂 Val was amazing to deal with, super sweet and she makes amazing cookies too 🙂 More
by Peakim
February 01, 2026
Val made the whole experience from start to finish pleasurable. I would highly recommend her! pleasurable. I would highly recommend her! More
by erin39
January 22, 2026
Val was great, answered all my questions, found others to help if she didn’t know the answer and bakes great cookies. The fellow that went through the vehicle with me on pick up day was great. help if she didn’t know the answer and bakes great cookies. The fellow that went through the vehicle with me on pick up day was great. More
by wingleader
January 12, 2026
Val has been a wonderful asset once again in facilitating my vehicle purchase. She is definitely a reason my business has returned to Charlesglen and is a consummate professional and gets everything taken ca my vehicle purchase. She is definitely a reason my business has returned to Charlesglen and is a consummate professional and gets everything taken care in timely fashions. More
by doylebrett91
January 07, 2026
Val is amazing! She was very helpful, she knows her products and she is kind! She was very helpful, she knows her products and she is kind! More
by Ramin
Employees Worked With
January 07, 2026
Excellent service and support throughout the entire process from the Charlesglen Toyota team. I would especially like to highlight the attention provided by Damián Jennings as my salesperson. process from the Charlesglen Toyota team. I would especially like to highlight the attention provided by Damián Jennings as my salesperson. More
by rodrigofernandezmejia
December 28, 2025
Val made the purchase experience easy and fast. Thank you for the cookies. I found what was looking for within 1 day. Amazing experience. Thank you for the cookies. I found what was looking for within 1 day. Amazing experience. More
by Bschack
Employees Worked With
December 22, 2025
A lovely dealership with lovely people who value fairness and decency very much unlike another Calgary dealership and decency very much unlike another Calgary dealership More
by Rob G
December 16, 2025
My name is James and I recently purchased a 2024, Toyota 4 runner from Stephen Dukes at Charlesglen Toyota as I had passed my old 2003 4 runner ( previously purchased new from Charlesglen ,that has 500,000 4 runner from Stephen Dukes at Charlesglen Toyota as I had passed my old 2003 4 runner ( previously purchased new from Charlesglen ,that has 500,000 + KLM on it and looks and runs like new ) down to my son thats in University. Stephen was great handling the purchase and sale ! Last month my oldest son ,that had been saving for a new Rav 4 also purchased a 2025 XLE Premium from Stephen again the sale and purchase went very well , Purchasing from Stephen feels like buying a vehicle from a family member or a great friend he very knowledgeable and helpful and a pleasure to speak with , I highly recommend Stephen to anyone that looking to purchase a Toyota , this is the third vehicle we have bought from Charlesglen and I'm sure not the last . More
by James
December 08, 2025
Valerie was very friendly, easy to talk to, helpful, and would answer my questions in any situation regardless of whether I’ve asked them before. additionally, made the registration and insurance process si would answer my questions in any situation regardless of whether I’ve asked them before. additionally, made the registration and insurance process simple and seamless, everything was completed in a few hours. Loved her cookies that I got every time I saw her, they were delicious! Thank you again Valerie! More
by juhara202
