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Charlesglen Toyota
Calgary, AB
1,566 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,566 reviews
March 06, 2026
⭐⭐⭐⭐⭐ This is my 3rd vehicle from Charlesglen Toyota, and 3 weeks ago I drove home in my 2025 Toyota Sienna and I have not stopped smiling since. Zero regrets, I love every bit of it. The reason I kee and 3 weeks ago I drove home in my 2025 Toyota Sienna and I have not stopped smiling since. Zero regrets, I love every bit of it. The reason I keep coming back year after year is one person, Anne Reyes. Four consecutive years as Product Advisor of the Year at Charlesglen, Overall Champion for February 2026, and a national Toyota Canada award winner. That alone tells you everything, but what truly sets her apart goes far beyond any trophy or title. Anne has this rare gift of making you feel genuinely heard. She never pushes, never rushes, she simply listens, understands what you need, works within your budget, and fights to make it happen. Every single time I walked in, I walked out with exactly what I wanted. Every delivery feels like a celebration because for Anne, it truly is one. A heartfelt thank you as well to Aaron Arganoza and the incredible Team Anne, Carquest with Anne — for making every step of the journey so smooth, so warm, and so unforgettable. If you are in Calgary and searching for your next Toyota, do yourself a favor and reach out to Anne Reyes at (403) 805-1394. Trust me, once you experience her dedication firsthand, you will understand why I keep coming back. More
by John San
March 04, 2026
I drove down on a whim to look at a preowned car. The sales person who helped me was truly the best, she was helpful and accommodating. I didn’t feel Pressured at all and the overall atmosphere of t The sales person who helped me was truly the best, she was helpful and accommodating. I didn’t feel Pressured at all and the overall atmosphere of the dealership was great. Would definitely purchase another vehicle from her :) More
by Rhiannaroyds
Employees Worked With
March 01, 2026
Val was absolutely pleasure to work with making the whole experience super fun and enjoyable. experience super fun and enjoyable. More
by s.brodie31
March 01, 2026
Val Parsons was absolutely fantastic. From the moment I came into the dealership right until I drove off in my new Highlander Platinum!! She set me up with Kingsley in Finance and he w From the moment I came into the dealership right until I drove off in my new Highlander Platinum!! She set me up with Kingsley in Finance and he was great! Mark delivered my vehicle and he was good but given all the electronics, I’ll need a refresher!!! More
by bckipling
February 24, 2026
Very excellent service, Valerie was absolutely amazing to deal with, she got me whatever I needed, and when my truck was still getting accessories put on they got me a rental and covered the cost till my tru deal with, she got me whatever I needed, and when my truck was still getting accessories put on they got me a rental and covered the cost till my truck was ready. Ill always stick with toyota, and ill only ever deal with Val, what an amazing woman. So thank you for all your help and thanks for everything. More
by garrettriendeau
Employees Worked With
February 24, 2026
Very excellent service, Valerie was absolutely amazing to deal with, she got me whatever I needed, and when my truck was still getting accessories put on they got me a rental and covered the cost till my tru deal with, she got me whatever I needed, and when my truck was still getting accessories put on they got me a rental and covered the cost till my truck was ready. Ill always stick with toyota, and ill only ever deal with Val, what an amazing woman. So thank you for all your help and thanks for everything. More
by garrettriendeau
Employees Worked With
February 14, 2026
Amazing service from start to finish. Val was amazing to deal with, super sweet and she makes amazing cookies too 🙂 Val was amazing to deal with, super sweet and she makes amazing cookies too 🙂 More
by Peakim
February 01, 2026
Val made the whole experience from start to finish pleasurable. I would highly recommend her! pleasurable. I would highly recommend her! More
by erin39
January 22, 2026
Val was great, answered all my questions, found others to help if she didn’t know the answer and bakes great cookies. The fellow that went through the vehicle with me on pick up day was great. help if she didn’t know the answer and bakes great cookies. The fellow that went through the vehicle with me on pick up day was great. More
by wingleader
January 12, 2026
Val has been a wonderful asset once again in facilitating my vehicle purchase. She is definitely a reason my business has returned to Charlesglen and is a consummate professional and gets everything taken ca my vehicle purchase. She is definitely a reason my business has returned to Charlesglen and is a consummate professional and gets everything taken care in timely fashions. More
by doylebrett91
