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Charlesglen Toyota
Calgary, AB
1,469 Reviews
A new car is only the start of the celebration at Charlesglen Toyota.
Since 1988, Charlesglen Toyota has gained a strong reputation for treating our staff and customers like family. We try and build on this reputation every day, one customer at a time.
We believe "the purchase is not the end of a transaction, but the beginning of an obligation", and we strive to make the purchase and service experience better each day.
In our quest to achieve exceptional customer satisfaction, we proudly offer an AutoRewards program, that rewards our customers for their continued loyalty. To find out more about this program, feel free to go to www.charlesglenautorewards.com
At Charlesglen Toyota, we pride ourselves on being a family-run business. Since we opened our doors in 1988, we have hung our reputation on three words: Fairness, Trust, and Integrity. These words are our guiding principles in the way we conduct business every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,469 reviews
November 21, 2024
Valarie Parsons was very personable, respectful, and provided bonus baked goods. Charlesglen Toyota had good communication and organization. We really appreciated the tutorial on our Tacoma prior to d provided bonus baked goods. Charlesglen Toyota had good communication and organization. We really appreciated the tutorial on our Tacoma prior to driving it off the lot. More
by kgkooper
Employees Worked With
November 18, 2024
Charlesglen treated me well during my recent new car purchase. I would deal with them again. I suppose this is not unique to Charlesglen, but it would be nice if they included things like the manda purchase. I would deal with them again. I suppose this is not unique to Charlesglen, but it would be nice if they included things like the mandatory freight charges, etc. in the original price, rather than treat them as add on items later in the negotiations. More
by wbecker0
November 14, 2024
Overall a great experience with the Charlesglen team! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!! More
by greg55pay
November 04, 2024
Reception was pleasant and welcoming. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend. Friendly environment. Experienced staff. Loved the presentation and interpretation. Will definitely recommend. More
by vijayp1966
November 03, 2024
Excellent service from Val once again! We are loving my new highlander! Thank you very much Val! We are loving my new highlander! Thank you very much Val! More
by hmckearney0
October 28, 2024
Deliver the vehicles I need in a reasonably time frame. Word word word word wird Word word word word wird More
by amalycky
October 10, 2024
I always had a great service . Just recently changed my tires. Service advisor kirby is awesome and very helpful. Charlesglen Toyota service is recommendable!!! Just recently changed my tires. Service advisor kirby is awesome and very helpful. Charlesglen Toyota service is recommendable!!! More
by ricardojrhgonzales
Employees Worked With
October 09, 2024
When it comes to service, communication, patience, and getting the help you need, Charlesglen Toyota and Val Parsons are both 10/10. Can’t thank her enough for helping me get through the confusing journey getting the help you need, Charlesglen Toyota and Val Parsons are both 10/10. Can’t thank her enough for helping me get through the confusing journey of getting a new vehicle and always being there whenever I was confused or unsure about anything and doing everything she can to help me get this vehicle. I am very happy with the service I received and the truck I got. Thank you! More
by Logan Russill
October 04, 2024
Val Parsons was very accommodating and personable. She listened to our desire for certain features and located the perfect 2024 Tundra. We were also able to take a Tundra out on a sensible test drive She listened to our desire for certain features and located the perfect 2024 Tundra. We were also able to take a Tundra out on a sensible test drive. Our truck was ready at the time agreed upon and with help from Mark Peters who explained the tech features and Arlana Bolton in finance I was out the door in 2 hrs. In all an exceptional experience More
by lkdawe
October 02, 2024
May Leung introduced RAV4 with very detail information. Her expertise, attention to detail, and friendly approach made the whole experience enjoyable and informative. Her expertise, attention to detail, and friendly approach made the whole experience enjoyable and informative. More
by Thomas
Employees Worked With
