Charlesglen Toyota

Thank you Max for your great service. Very happy with our new Rav4. He took the time to explain financing options clearly, which made the process stress-free. Great and friendly service. Very happy with our new Rav4. He took the time to explain financing options clearly, which made the process stress-free. Great and friendly service. We highly recommend Max to anyone looking for a trustworthy, customer-focused dealership. More

I had a fantastic experience buying my new Grand highlander limited hybrid at Charlesglen Toyota. From start to finish, the staff were incredibly helpful and friendly. May Leung took the time to und highlander limited hybrid at Charlesglen Toyota. From start to finish, the staff were incredibly helpful and friendly. May Leung took the time to understand my needs and didn't pressure me into anything. The whole process was smooth and efficient, and I was so impressed with how they went above and beyond. I highly recommend Charlesglen Toyota to anyone looking for a car. More

Very good service. Anne and Aaron were very helpful throughout the process and they took time to explain details and ensure we understood everything Anne and Aaron were very helpful throughout the process and they took time to explain details and ensure we understood everything More

It was a pleasant buying experience. Michael S was our sales person. Vehicle arrived early, no surprises. Michael S was our sales person. Vehicle arrived early, no surprises. More

Excellent experience when shopping for a replacement vehicle. I have used Val for several purchases and will continue to do so. No pressure tactics. Always willing to help and answer all questions in vehicle. I have used Val for several purchases and will continue to do so. No pressure tactics. Always willing to help and answer all questions including the silly ones. More

We had a great experience visiting Charlesglen Toyota dealership. From our initial visit they were very accommodating even received a small gift for my daughter. Max was very thorough with the details an dealership. From our initial visit they were very accommodating even received a small gift for my daughter. Max was very thorough with the details and also offerd other model options for us to consider. His breakdown of the pros and cons was incredibly helpful in making our decision, especially since this was such a significant purchase for us. He was considerate with what we were looking for. Although we were told there would be a wait, we were reassured that we'd receive the unit as soon as it became available—and to our surprise, we got it earlier than expected. -Donna More

Good overall experience. It took 5 months to get the car but otherwise all good. It took 5 months to get the car but otherwise all good. More

Val Parsons was attentive to my requests and questions. If she couldn’t answer question, she didn’t hesitate to ask somebody. I feel I was well looked after If she couldn’t answer question, she didn’t hesitate to ask somebody. I feel I was well looked after More

The 2015 Nissan Pathfinder I purchased had many problems. Yes they fixed it but it was a HUGE inconvenience. I had to negotiate and advocate for parts availability. They changed parts till the problem was go Yes they fixed it but it was a HUGE inconvenience. I had to negotiate and advocate for parts availability. They changed parts till the problem was gone. We had to bring it back three times. Finally the service manager rode with my wife and identified the knocking. The emergency break is now broken and needs replacement after six months.Do not give this dealer your buisness. More

Buying a new car is a big decision and can be somewhat stressful. Val was wonderful and easing that stress, as well as other team members, finance etc. I would not hestitate to recommend others to go to stressful. Val was wonderful and easing that stress, as well as other team members, finance etc. I would not hestitate to recommend others to go to Charlesglen for their next vehicle. P.S. I also really love my car :) More