Back

Carters GM NorthShore

Vancouver, BC

4.7
145 Reviews

800 Automall Dr

Vancouver, BC

V7P 3R8

Directions

By Type

145 Reviews of Carters GM NorthShore

January 24, 2026

It has been over 15 years that I'm getting my truck service done at Carter GM place in North Vancouver. The shop is roning by amazing professional technicians, and staff. with reasonable prices for the More

by irajdadras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for your loyalty and for trusting us with your vehicle for over 15 years. We’re proud of our technicians and service team, and it means a great deal to know their professionalism and fair pricing continue to meet your expectations. Sincerely, Eric Mitchell (General Manager).

January 23, 2026

Wonderful friendly staff. Gavin in sales was excellent when I bought my 2025 GMC SIERRA. More

by bnz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the kind review. We’re glad to hear you had a great experience with Gavin during your Sierra purchase, and we appreciate you choosing Carter GM. Congratulations on your new vehicle. Sincerely, Eric Mitchell (General Manager).

January 23, 2026

The staff are always friendly and complete the work in a timely fashion. Shuttle driver also lovely. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for sharing your recent experience with us. We’re pleased to hear our team delivered timely service and that our shuttle driver helped make your visit more enjoyable. We appreciate your support. Sincerely, Eric Mitchell (General Manager).

January 23, 2026

Nice, friendly people. Good work in the service department. Reasonable prices. I’d certainly go back when I buy my next vehicle. More

by joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the positive feedback, Joel! We’re glad you found our team friendly, our service department reliable, and our pricing fair. We look forward to welcoming you back when you’re ready for your next vehicle. Sincerely, Eric Mitchell (General Manager).

January 23, 2026

They were professional and knowledgeable and truly cared about your car issues. Highly recommend them More

by Beverage2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the kind recommendation. We’re pleased to hear our team provided professional, knowledgeable service and took the time to genuinely care for your vehicle concerns. We’ll be sure to share your feedback with Oliver and the service team. Sincerely, Eric Mitchell (General Manager).

January 22, 2026

Very friendly and efficient service and great location; very comfortable waiting area and thorough assessment and estimate process. More

by sandraehancock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for taking the time to share your recent experience, Sandrae! We’re glad you found our team friendly and efficient, and that our location, waiting area, and assessment process made your visit comfortable and straightforward. We appreciate your support. Sincerely, Eric Mitchell (General Manager).

January 22, 2026

Always feel well taken care of at Carter. The service is friendly with good advice and great effort to get your vehicle up and running as soon as possible. More

by Sherpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Leniuk and team
Jan 22, 2026 -

Carters GM NorthShore responded

Thank you for your kind review, Sherpa! We’re delighted to hear that you always feel well taken care of at Carter. Providing friendly service, clear advice, and getting your vehicle back on the road as quickly as possible are top priorities for our team. We truly appreciate your trust and look forward to assisting you again in the future. Respectfully, Eric Mitchell (General Manager).

January 21, 2026

Overall, I had a good experience, mainly thanks to Sam. He was very professional, responsive, and followed up on everything, especially when I had an issue with the tire price. However, on the day of pi More

by Sepideh.samanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Garrett
Jan 22, 2026 -

Carters GM NorthShore responded

Thank you for taking the time to share your feedback, Sepideh. Thank you for choosing us, and if we can be of any further assistance, we’re always here to help. Sincerely, Eric Mitchell (General Manager).

January 20, 2026

Good service and communication Had to pick up next day due to my schedule and they did leave me my car unlocked but other then that all ok More

by Vagostino
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 22, 2026 -

Carters GM NorthShore responded

Thank you for your review, Vagostino. We appreciate you noting the pickup experience—your feedback is important, and we’ll review this internally to ensure our processes continue to meet expectations. Thank you for your understanding and for choosing Carter GM Northshore. Respectfully, Eric Mitchell (General Manager).

January 19, 2026

Chris was very informative! Save me a lot of money. Thank Great service as always! More

by Normlum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 19, 2026 -

Carters GM NorthShore responded

Thank you for the kind review, Norm! We’re delighted to hear of your recent experience at Carter GM Northshore. Providing great service is always our goal, and we truly appreciate your continued trust. Respectfully, Eric Mitchell (General Manager).

...
9
...