Carters GM NorthShore

Very friendly and efficient service and great location; very comfortable waiting area and thorough assessment and estimate process. very comfortable waiting area and thorough assessment and estimate process. More

Always feel well taken care of at Carter. The service is friendly with good advice and great effort to get your vehicle up and running as soon as possible. The service is friendly with good advice and great effort to get your vehicle up and running as soon as possible. More

Overall, I had a good experience, mainly thanks to Sam. He was very professional, responsive, and followed up on everything, especially when I had an issue with the tire price. However, on the day of pi He was very professional, responsive, and followed up on everything, especially when I had an issue with the tire price. However, on the day of pickup, Sam was on vacation and I had trouble reaching the service department. I couldn’t arrange a shuttle, and communication was difficult. Garrett eventually helped me, which I appreciate. The reception staff could be more helpful and clear with communication. With better coordination, this could easily be a 5-star experience. More

Good service and communication Had to pick up next day due to my schedule and they did leave me my car unlocked but other then that all ok due to my schedule and they did leave me my car unlocked but other then that all ok More

Chris was very informative! Save me a lot of money. Thank Great service as always! Save me a lot of money. Thank Great service as always! More

Great team especially the finance department. Amazing and friendly Sales could use some help not as friendly and pushy to get the sale. Amazing and friendly Sales could use some help not as friendly and pushy to get the sale. More

Best buying experience ever! No pressure, professional and fast. Will definitely be buying my next vehicle there! No pressure, professional and fast. Will definitely be buying my next vehicle there! More

Very pleasant experience. Advisor provided good recommendation regarding the problem my truck had. Problem was resolved. I had told the advisor that i wasnt in a rush but i Advisor provided good recommendation regarding the problem my truck had. Problem was resolved. I had told the advisor that i wasnt in a rush but i was surprised that the parts from the warehouse were only delivered once a day. Good that i wasnt in a rush to get the truck back. More

Excellent staff. Incredible customer service. Always willing to help and support in every way possible. Incredible customer service. Always willing to help and support in every way possible. More

The service was friendly and communication was clear on the work that needed to be done. Car was ready as promised. the work that needed to be done. Car was ready as promised. More