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Carters GM NorthShore

Vancouver, BC

4.7
145 Reviews

800 Automall Dr

Vancouver, BC

V7P 3R8

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145 Reviews of Carters GM NorthShore

February 06, 2026

I am very Satisfied Kind people Excellent mechanics But My dream car is too expensive K k Escalade! More

by daley oon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
February 04, 2026

Very nice, educated people working there. They can help you right away if they can. Trust!! More

by SuJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver, Gerrer,Laura
February 04, 2026

First impression is this dealership is a team of organized professionals! It looks very neat and tidy ! My repair was done on time and done properly . More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in service & Josh in parts
February 03, 2026

Very professional and efficient service. They have the spare parts in stock and the work done. More

by Mshehata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret
February 03, 2026

Thank you to Alex at Carter Motors North Shore for his clear explanations of all the options in the CT5 Cadillac which I had spotted on Facebook! Negotiation was done amicably until we reached a satisfact More

by Tkbirdie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex was our sales person
February 02, 2026

Very courteous helpful and speedy service with efficient and friendly shuttle . turn around time very fast More

by zwimpferfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Leniuk
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the kind feedback. We’re glad to hear you experienced courteous, efficient service and a fast turnaround, and that our shuttle team was able to support you as well. We truly appreciate your time in sharing this. Sincerely, Eric Mitchell (General Manager).

February 02, 2026

I had my 2025 Tahoe serviced and the experience was excellent from start to finish. From the initial call and service reminder to the easy pickup and the thorough explanation of the work completed, eve More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the excellent review, Dave! We’re pleased to hear your Tahoe service experience was smooth from start to finish and that our team delivered clear communication and professional care throughout. We truly appreciate your trust. Respectfully, Eric Mitchell (General Manager).

February 02, 2026

Great service, no need to shop around. There’s always some one to assist when you need it. More

by D.craighead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Egor and yuri
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for your positive sentiments! We’re very grateful for your confidence in our team and are pleased to know you consistently feel supported whenever you visit. Sincerely, Eric Mitchell (General Manager).

February 01, 2026

Quick to get car in for inspection and tune up. Thank you Satisfied and happy. Happy to have car cleaned as well More

by Jenjen6727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura and cant remember first guy
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for taking the time to share your recent experience, Jen! We’re happy to hear everything was completed efficiently and that you were satisfied with both the service and the vehicle cleaning. We appreciate your support. Sincerely, Eric Mitchell (General Manager).

January 31, 2026

Good service Good people Informative when and how long vehicle will be in service bay More

by Strohwoodworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the opportunity to serve you! We’re glad you found our team informative and that communication around timing and service met your expectations. We appreciate the opportunity to assist you. Respectfully, Eric Mitchell (General Manager).

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