Carter Honda
Vancouver, BC
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796 Reviews of Carter Honda
Great service. Opens early. Quick turn around time. I got a reminder phone call. Received a follow up email with the invoice. Not much more to say. Opens early. Quick turn around time. I got a reminder phone call. Received a follow up email with the invoice. Not much more to say. More
Time to trade in 17 year old accord. A great car. I've owned 8 Honda cars a Honda bike and two Honda lawn mowers. The product is always good to excellent. Just bought a 2017 touring civic and it is n I've owned 8 Honda cars a Honda bike and two Honda lawn mowers. The product is always good to excellent. Just bought a 2017 touring civic and it is nothing but over the top in every category. The technology leap is mind boggling. It never fails, Honda excels. More
efficient friendly service! Efficient friendly service, drop off and pick up much appreciated, friendly drivers and friendly and efficient at the service desk. I would recommend Efficient friendly service, drop off and pick up much appreciated, friendly drivers and friendly and efficient at the service desk. I would recommend Carter to friends and relatives. More
Good review of work done and work which will come up. Even though it was a busy day, I was kept aware of the time the service would take to complete. Upon completion all the work done was reviewed. Even though it was a busy day, I was kept aware of the time the service would take to complete. Upon completion all the work done was reviewed. More
Fast and efficient. The car was serviced right on time, with no hassle. The service personnel were very friendly and the clerks took my payment with glee. By the wa The car was serviced right on time, with no hassle. The service personnel were very friendly and the clerks took my payment with glee. By the way, it's "centre", not "center" in Canada. More
Made everything so easy! Didn't have to worries about the old lease (estimates, repairs, no car for 1-2 weeks, car inspections), got to try the car that fits in the "small car Didn't have to worries about the old lease (estimates, repairs, no car for 1-2 weeks, car inspections), got to try the car that fits in the "small car" parking stall. Had the Civic in mind or the CRV, but after Mark let me drive them to my condo, I realized I would have a heart attack everyday trying the fit the car in between the cement wall and the car next to me. I ended up getting the HRV and it was a lot easier to park. Never would have considered the HRV and if I had gone with the Civic or CRV, I would be stuck with it until the end of my lease, and hated parking it everyday... Mark was very welcoming and helpful. For my old lease I was expecting to have to deal with repairs in the next 5 weeks before returning the car, but we ended up taking care of everything within 2 days. A lot less hassle and stress, happy with the new lease! Glad I met Mark! More
Excellent Customer Service by Chris Rankin Chris Rankin, services advisor went beyond excellent customer service by ensuring all news bulletins were reviewed and applied to my vehicle maintenan Chris Rankin, services advisor went beyond excellent customer service by ensuring all news bulletins were reviewed and applied to my vehicle maintenance to ensure optimal safety. He demonstrated high emotional intelligence by offering me a ride when he noted me carrying multiple bags. Chris was attentive and noted all of my vehicle concerns and ensured each item was addressed. More
Great Customer Service Very impressed with the customer service we received recently when we had our car in for a repair. The shop was able to quickly diagnose and repair t Very impressed with the customer service we received recently when we had our car in for a repair. The shop was able to quickly diagnose and repair the issue. More
Purchased Lexus GX460 Thanks Aryan, your word is your bond! Love the truck and appreciated you looking after the second key that you had committed to, Best regards Thanks Aryan, your word is your bond! Love the truck and appreciated you looking after the second key that you had committed to, Best regards More
Always consistently great. Always friendly and accommodating when I make my appointment. Bill is very knowledgeable and always asks questions about the cars service needs. He re Always friendly and accommodating when I make my appointment. Bill is very knowledgeable and always asks questions about the cars service needs. He remembers details like recalls when I don't. He has great attention to detail and he makes me feel like a valued customer. Thanks Bil andl thanks service Centre. More