Carter Honda

Awesome Quick, no fuss easy to drive up and leave car and most often serviced right away always nice and pleasant to deal with work on cat is always good Quick, no fuss easy to drive up and leave car and most often serviced right away always nice and pleasant to deal with work on cat is always good More

Great experience! I had spent a couple of months test driving a number of cars in the crossover SUV category. When I walked into Carter Honda, I met Joe. He was very I had spent a couple of months test driving a number of cars in the crossover SUV category. When I walked into Carter Honda, I met Joe. He was very helpful and really easy going. We went for a couple of test drives. Joe was consistent, really knowledgable, and really patient while I was making my final decision to purchase a 2017 CRV. Overall, it was an awesome experience. Upon closing, Sabrina was equally as professional. My experience was 'easy'. All of the guys in the sales centre were nice and helpful. Thanks guys! I love my new Honda! More

Great Services I am able to get my car back per schedule and there is a report come with the invoice to show what has been checked and the status. I am able to get my car back per schedule and there is a report come with the invoice to show what has been checked and the status. More

Purchased Certified Pre-owned 2012 Honda Civic Coupe I was set on purchasing a used 9th Generation Honda Civic and looked online and in person at many Honda/non-Honda dealerships as well as private selle I was set on purchasing a used 9th Generation Honda Civic and looked online and in person at many Honda/non-Honda dealerships as well as private sellers. Came across a 2012 Honda Civic Coupe Ex at Carter Honda and it was in great condition for a 5 year old vehicle. I initially enquired about the vehicle online and I received a prompt response the next day providing me with the Carproof and service inspection records. Stephen assisted me in person and was friendly and not pushy like some of the other sales people I came across during my research. The Civic I tested was the best conditioned vehicle (for the Ex trim) I had seen across many Honda dealerships (including Surrey, Port Moody, White Rock, Burnaby) and I went back the next day to negotiate pricing. The only negative about the experience was that I paid a higher price than I wanted to (inexperience with negotiation as it's my first car) for the vehicle as the dealership wasn't willing to negotiate a lower price nor throw in any other perks (such as oil change or service credits). Still it was pleasant experience and for the right car I would come back to the same dealership. More

great service friendly customer service. explained what was going on with the car. was very knowledgable and organized. wouldn't hesitate recommending carter honda friendly customer service. explained what was going on with the car. was very knowledgable and organized. wouldn't hesitate recommending carter honda to any of my friends and family. More

The service was friendly, informative and honest I had an appointment booked for my airbag recall. I am from Quebec and Carter Honda was my first BC Honda dealership. The dealership lot was almost I had an appointment booked for my airbag recall. I am from Quebec and Carter Honda was my first BC Honda dealership. The dealership lot was almost full, but the technician Raymond helped me park my Civic, he told me to also bring in my insurance papers to save me a trip back outside since it was raining heavily. My service advisor, Chris was very easy to deal with. When I entered he had instantly acknowledged me as I did not know who I should address once I was inside. He helped me understand more about the airbag recall replacement and that it would take approximately an hour. Fortunately, the airbag was replaced and complete in about 40 minutes which was even better. I was in and out without the feeling of being taken advantage of as I don't know much about cars. Will return again in the future when service is due. Merci More

Fantastic and Professional This was my first experience with Carter Honda and the Honda product generally. I have been an Audi customer for the past 10 years. I was pleasantly s This was my first experience with Carter Honda and the Honda product generally. I have been an Audi customer for the past 10 years. I was pleasantly surprised by the high level of professionalism, product knowledge and service received by Lyle and Carter Honda, and I would recommend them to any person looking at buying a new or used vehicle. More

Great customer service. Quick, thorough, easy. I have taken my 2009 Civic to various Honda service centres and have to admit that it's always been a dreaded experience when it came time to going. T I have taken my 2009 Civic to various Honda service centres and have to admit that it's always been a dreaded experience when it came time to going. This Carter location is close to my home so I decided to give it a try. The service was great. The rep I was working with (Tyler) was friendly and gave me a simple yet thorough breakdown of my package as well as the recommendations for my next visit. I was not charged extra items that I felt wasn't necessary, or that I wasn't consulted on (this has happened in the past) and did not feel pressured to accept all the recommendations listed. I also did not feel judged on items that I didn't understand, and felt comfortable asking questions. Thanks for a great first visit. Will definitely bring the car back! More

Aaron Harvey makes the world turn! Great experience - they remember long time clients like me and made the car repair experience friendly and fast. My car is almost a historical item no Great experience - they remember long time clients like me and made the car repair experience friendly and fast. My car is almost a historical item now (1993) - Hoping to get it to 1 million kilometres!! More

Outstanding service I received outstanding service from Aryan and all the other team members. My financial and purchase oi\options were described in detail to me and Ary I received outstanding service from Aryan and all the other team members. My financial and purchase oi\options were described in detail to me and Aryan took extra time to explain some of the electronic options built into the display panel. After purchasing my car I had some additional questions that were answered promptly and clearly by email More