Carter Honda
Vancouver, BC
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796 Reviews of Carter Honda
Best Honda dealership Very friendly and helpful people with a very positive attitude. Answered any questions I had and they were very knowlegable. I had spent over 6 hours Very friendly and helpful people with a very positive attitude. Answered any questions I had and they were very knowlegable. I had spent over 6 hours there and they made sure I was comfortable and good with my purchase. Mark even went beyond my expectations and called me to see how I was doing with my new car. Overall, I had a great experience. It's just too bad the AC wasn't working. Was too hot during those 6 hours. More
Great experience! I had a great experience at Carter Honda. The only thing I would have preferred was to have someone speak with us during the hour and 20 minutes we wa I had a great experience at Carter Honda. The only thing I would have preferred was to have someone speak with us during the hour and 20 minutes we waited to hear back from financing - an update would have been nice. I understand it is a busy business so overall I would recommend this location to anyone wanting to purchase a vehicle. Thank you for making it a very low-pressure sale! More
very smooth process from start to finish Very well organized in their process. Very friendly and helpful team. Good understanding of customer service and explained the process very well. A Very well organized in their process. Very friendly and helpful team. Good understanding of customer service and explained the process very well. A good experience More
good experience Chris the service advisor explained thoroughly exactly what was getting serviced on my vehicle. he also set the right expectation in regards to how lo Chris the service advisor explained thoroughly exactly what was getting serviced on my vehicle. he also set the right expectation in regards to how long the service would take. was also provided with a drop off and pick up at work. More
Purchase of Honda Civic Ex-T - Lyle Oxcino Lyle was very knowledgeable, professional, and patient. I knew I had to replace my 1997 Honda Accord but was apprehensive about purchasing a new car. Lyle was very knowledgeable, professional, and patient. I knew I had to replace my 1997 Honda Accord but was apprehensive about purchasing a new car. With Lyle's professional approach the process was made more comfortable. More
Excellent service I visited the Honda services per recommendation for "rub assy eng" that needed to be done. I also asked for a complete detail to the car. I had an exc I visited the Honda services per recommendation for "rub assy eng" that needed to be done. I also asked for a complete detail to the car. I had an excellent and professional from Bill Glavas who always looks well after my car. Thank you Bill for all your service, it is always a pleasure to deal with you. I would like also to extend my thanks to every technician who worked on my car that day. Thank you all for living up to your reputation. More
Carter Honda . The only dealership we go to As always Carter Honda always provide the best quality buying experience. Lyle was an amazing salesman and made the transaction simple, efficien As always Carter Honda always provide the best quality buying experience. Lyle was an amazing salesman and made the transaction simple, efficient and enjoyable. Sabrina in finance was very friendly and made the paperwork component go quickly. Hands down the best buying experience I have ever had at carter Honda and we have had over 7. That's why we keep coming back to carter Honda. More
Excellent! They did everything that I requested. Quick drop-off and pick-up. I've been going there since I bought the vehicle from them 9 years ago. They did everything that I requested. Quick drop-off and pick-up. I've been going there since I bought the vehicle from them 9 years ago. More
Airbag Recall I went in for an airbag recall which they handled for me N/C and they also listed off things they noticed while under the hood such as a couple minor I went in for an airbag recall which they handled for me N/C and they also listed off things they noticed while under the hood such as a couple minor oil leaks and on top of that ran the service history against the VIN# and added a few friendly reminders of things that are due for service such as the serpentine belt (VERY IMPORTANT) and listed everything on the N/C Invoice provided without any guilt trip or pressure to have the work done there. Also provided a shuttle ride home in the morning after I dropped my vehicle off. Great service!! More
Dealt with recall of airbag inflator Carter Honda dealt with the problem quickly. They did only the recall work and made no attempt to upsell me. Everyone on staff was very pleasant an Carter Honda dealt with the problem quickly. They did only the recall work and made no attempt to upsell me. Everyone on staff was very pleasant and efficient. I would use Carter again for any servicing needs. More