Cardinal Kia

Excellcent customer service Shelly and her service staff bend over backwards for for their customers. I love the special little things they do there. Shelly always makes us feel Shelly and her service staff bend over backwards for for their customers. I love the special little things they do there. Shelly always makes us feel like home at kia and part of the kia family thank you. Ziggy More

Great service every time I have been dealing with Kia for 7 years, I wouldn't go anywhere else. Shelly is fabulous to deal with. She always goes the extra mile for great cust I have been dealing with Kia for 7 years, I wouldn't go anywhere else. Shelly is fabulous to deal with. She always goes the extra mile for great customer service. More

Reliable customer care I have been a customer for the past 15 years. Shelley and the service team, as well as their receptionist and sales staff, have always provided excep I have been a customer for the past 15 years. Shelley and the service team, as well as their receptionist and sales staff, have always provided exceptional service! I would highly recommend KIA to anyone looking for an outstanding vehicle with outstanding care from the Niagara Falls location. More

Happy new car owners We just bought a Sorento with Majid Sheikh and we have to say it was the best experience we've ever had purchasing a car. It was fun. Majid was very k We just bought a Sorento with Majid Sheikh and we have to say it was the best experience we've ever had purchasing a car. It was fun. Majid was very knowledgable and honest with us. A very kind man with a great sense of humor. We just went to look too! Vic and susan More

Incredible Experience! I recently bought my very first car. After visiting several dealerships in St. Catharines where I live, I ended up at Cardinal Kia where I met Majid S I recently bought my very first car. After visiting several dealerships in St. Catharines where I live, I ended up at Cardinal Kia where I met Majid Sheikh. After an almost immediate reply to my email that answered my many questions, I dropped by the dealership and was greeted with the friendly smile of Shazab. We were led into Majid's office where he was excited to help me into the beautiful Nissan Sentra I had my eye on so I could take her for a spin. He was happy to provide all the information I needed to discuss the options with my insurance company and welcomed me back a couple days later with a fantastic deal to fit my tight financial situation. We sealed the deal with hugs and the feeling of family. My new Sentra was all shined up and ready earlier than promised and I drove away beaming from ear to ear. I've already recommended Majid to friends and strangers alike. When you need a car, this is the guy is take care of all of your needs and leave you very happy with your entire car buying experience. Thank you Majid! More

The Best Customer Service! This was my first time taking my car to this location to be serviced and I definitely will be coming back in the future! Upon inspection of my car, I This was my first time taking my car to this location to be serviced and I definitely will be coming back in the future! Upon inspection of my car, I found out that it needed to stay in the shop overnight to get work done, which was inconvenient for me. Luckily, they gave me a loaner car no problem! Shelly was great. Would definitely recommend everyone coming here. More

optimum service Immediately greeted in a happy, cheerful manner . My concerns are addressed immediately and the necessary work is always completed as promised. It's Immediately greeted in a happy, cheerful manner . My concerns are addressed immediately and the necessary work is always completed as promised. It's a pleasure to deal with the staff - always thorough, cheerful and helpful. More

First time here but definitely won't be the last! Excellent staff here! Made me feel comfortable and answered all my questions. I have never felt good going to get my car serviced but the team here we Excellent staff here! Made me feel comfortable and answered all my questions. I have never felt good going to get my car serviced but the team here were fantastic and made an early morning Saturday appointment enjoyable. Thank you! More

Amazing Customer Service I went to Kia this morning to drop off my car for a service 3 and I told Shelly that I had to take some things out of my car and wait for my niece to I went to Kia this morning to drop off my car for a service 3 and I told Shelly that I had to take some things out of my car and wait for my niece to pick me up. Well, to my surprise Shelly told me that she a had a courtesy car for me. Now, that's what you call "great service" I also asked about getting my car detailed at such short notice with no appointment and she said sure no problem. We have time. Everytime I go to this Kia ( cause its the only Kia I deal with) I get great customer service from ALL departments. Great job to everyone there. This is why I rated you a 5. Sandy More