Cardinal Kia

Service department is great. Always go above and beyond to help. Will refer to all my friends and family. Always go above and beyond to help. Will refer to all my friends and family. More

Durda Falivena made purchasing our new Kia quite painless. She was knowledgeable about the car and familiarized us with all of the vehicle’s features. Thanks Durda, and thanks to the others at the d painless. She was knowledgeable about the car and familiarized us with all of the vehicle’s features. Thanks Durda, and thanks to the others at the dealership who made our experience pleasant. More

Excellent service . We dealt with Kirk . He was very knowledgeable and a lot fun to talk to We dealt with Kirk . He was very knowledgeable and a lot fun to talk to More

I changed cell phones recently and couldn’t get my iPhone to sync with Apple CarPlay. So I went to the Kia dealership where I bought my Kia Soul and I just want to give a shout out to staff member Thomas Pes to sync with Apple CarPlay. So I went to the Kia dealership where I bought my Kia Soul and I just want to give a shout out to staff member Thomas Pestana. Thomas was able to sort out the connection promptly and efficiently. He was friendly and so helpful. I would have been reduced to YouTube if it hadn’t been for him so heads up Kia: you have a great employee here! Thanks Thomas! More

This is the worst dealership I have ever dealt with. The service department is unbelievable. I went just to get my winter tires swapped out. I had an appointment for 11:00 am. On arrival I was told I wo The service department is unbelievable. I went just to get my winter tires swapped out. I had an appointment for 11:00 am. On arrival I was told I would have a two hour wait. Literally one minute later it had changed to three hours. Not the first time a simple service such as am oil change took way longer than necessary. Time to take my business somewhere else. 🤨 Needless to say I took my seasonal tires and left. My husband ended up switching them out for me. Unacceptable!! More

Service department, Tina was very helpful. She explain all the things that should be done to my car to keep it in top condition. She explain all the things that should be done to my car to keep it in top condition. More

My friend and I visited the dealership for information only! We were greeted by an incredibly friendly staff and met with Majid. Within minutes, our mind was made up. We were educated and learned quickly only! We were greeted by an incredibly friendly staff and met with Majid. Within minutes, our mind was made up. We were educated and learned quickly that we could not pass on this offer. Majid arranged a trial drive of the vehicle, and, the paperwork was swiftly processed. Rana sat down and was engaged and thorough! Two vehicles were purchased/leased that day!!! All due to the amazing staff, care, and price point! Happy 2024 Telluride and 2024 Seltos! The test drive was expedited. I met with Andrew a couple of days later and was impressed with his knowledge and approachability. He described in detail the full features, operation, and function of my new Telluride. "Exceptional Team" Thank you Cardinal Kia for making this process a seamless one! More

Had a fantastic informative experience purchasing my new Kia Sorento. Highly recommend Niagara Falls Kia. Especially the great sale man Kirk Kia Sorento. Highly recommend Niagara Falls Kia. Especially the great sale man Kirk More

We visited and talked to Kirk about vehicles. Went back and test drove a Sportage with Kirk present. He did not overwhelm us with data but pointed out the functionality of the many buttons as w Went back and test drove a Sportage with Kirk present. He did not overwhelm us with data but pointed out the functionality of the many buttons as we used them. He was great. We settled on a price and put down a deposit. In a very short time our selected vehicle was available. Andrew took us through a pack of explanations that was great as this was a new experience with so many electronic controls. We thorughly enjoy our new Sportage. Thanks Kia Cardinal More

We were on vacation and our car needed serious repair. They got us in same day and we're able to get the car up and running so we could dive home to Ohio. Tina was wonderful. Best kia parts and service y They got us in same day and we're able to get the car up and running so we could dive home to Ohio. Tina was wonderful. Best kia parts and service you could ever find. Thanks so much. Rex and Janet Randolph More