Car-On Auto Sales

Very Happy Customer ! We purchased a car at Car-On a few years back and last week we brought our second vehicle with them. The fact that we returned to them indicates supe We purchased a car at Car-On a few years back and last week we brought our second vehicle with them. The fact that we returned to them indicates super satisfaction and service. We highly recommended them throughout the years and will continue to do so. Mario, our sales rep, this time around was pleasant and very informative about the product. All staff members seemed like one big happy family, this theme came across with their service. We are a very Happy Customer ! More

My first Cadillac My last cheap used car died and I was determined to get a better, newer replacement. I found Car-On while on the way to another place. I browsed the My last cheap used car died and I was determined to get a better, newer replacement. I found Car-On while on the way to another place. I browsed the lot and tell in love with a Cadillac; I made an appointment the next week. Sam and Richard bent over backward to get me in the driver's seat, and didn't pressure me to buy the most expensive thing on the lot. I never made it to the other place, and I'm kind of glad. Car-On's professional facility is much better than the usual parking lot with a camper trailer office. More

"We would like to send our thanks for nothing to all staff" "We would like to send our thanks for nothing to all staff at Car on for wasting our family time" Do not trust anyone at Car on specially the tech "We would like to send our thanks for nothing to all staff at Car on for wasting our family time" Do not trust anyone at Car on specially the technicians. Advice get you car inspected it first somewhere else do not trust them with their safety. Not sure who wrote all these great reviews, must have come from friends, family of this scam establishment. Lots of cars to choose from. Prices were good. That's all that's good about Car on auto sales in Ottawa. They are a high volume, discount, used-car, do-anything-to-sell. Once you make a payment, its game over. Good luck on trying to get you money back or get them to fix it properly. Car on sold me car in really bad shape also unsafe for my wife and baby. I had to pay extra money somewhere else to be able confront Car on otherwise their mediocre technicians will lie to you right in your face. My last advice if you really want to protect you family, pay a little more and go to more reputable dealer. More

Thieves nothing but thieves! If I could give this place no stars I would! My husband and I decided we wanted to get a second car. We found the model we were interested in on there If I could give this place no stars I would! My husband and I decided we wanted to get a second car. We found the model we were interested in on there site and went in to see it. After everything and sitting at the desk the sales guy told us the only way the fiance guy would bother to DO HIS JOB and get us a good price we had to put a deposit of $500 down. We discussed it and decided ok we will put it down. We sit with the guy and explained that out monthly payment had to be a set price and not to go over on that because we have a strict monthly budget. We also wanted to wait 3 weeks before getting the car to wait for another pay cheque to come in so the payments would be set up to come out when we got paid. but they said there was no need to wait we could do it for that weekend so we would get our car sooner. We asked the guy probably 50 times if the deposit was refundable for any reason and he said yes every time and even went to point of saying to us "On my word as a man you will get it back no matter what the reason." Well when they finally came back to us 3 days later with the financing price it was DOUBLE what our budget was... DOUBLE!!!! So we told them no way and we wanted our deposit back and then went on to say that they would need to discuss it with the manager. By the end they said we couldn't get our deposit back because we agreed to purchase the car and they started to get the car ready for us already. Even though we didn't want the car that early to begin with and the fact that they started to get the car ready before we even knew what financing was. so they kept $500 of our money and we didn't even get a god xxxx car in the end! They are nothing but a bunch of thieves and I will NEVER go there again or send anyone there! More

not impressed I don't know where to begin with these people! There service is slow and the technicians are a bunch of hackers, 3 days to replace a bcm and when I as I don't know where to begin with these people! There service is slow and the technicians are a bunch of hackers, 3 days to replace a bcm and when I asked them why so long they told me they were waiting to get it reprogrammed, but couldn't tell me how long, when I told them I needed my truck for work they said I could drive it. When I went to get it, it clearly said 2 week waiting period on bill.2 days later truck doesn't start, I open the hood to find all the liner under the hood in shambles, hanging all over the motor in pieces, when I call the manager about it he pretty much told me I was blind for not seeing it before. My new problem is the timing chain tensioner is gone and the warranty company to whom I paid 4000 dollars to are trying to weasel out of it. In the meantime Caron threatens to charge me storage if I don't get my vehicle out of there, so I send over a tow truck to pick it up and the tow driver tells me they drove it out to him, and there's a big tag on the key chain by them not to start engine, very professional! I towed it to another garage where I know the mechanic is very good and has never had a complaint with the BBB tells me it was probably already going when I bought it and no amt of oil changes would have stopped it. Now it probably will be cheaper to replace engine. Thanks Caron for putting me out of business before it really got going! Once they have your money your dirt! Why was my car up on a hoist if they were waiting for the reprogramming of the bcm? More