Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Car-On Auto Sales
Ottawa, ON
691 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
691 Reviews of Car-On Auto Sales
May 20, 2014
not impressed I don't know where to begin with these people! There service is slow and the technicians are a bunch of hackers, 3 days to replace a bcm and when I as I don't know where to begin with these people! There service is slow and the technicians are a bunch of hackers, 3 days to replace a bcm and when I asked them why so long they told me they were waiting to get it reprogrammed, but couldn't tell me how long, when I told them I needed my truck for work they said I could drive it. When I went to get it, it clearly said 2 week waiting period on bill.2 days later truck doesn't start, I open the hood to find all the liner under the hood in shambles, hanging all over the motor in pieces, when I call the manager about it he pretty much told me I was blind for not seeing it before. My new problem is the timing chain tensioner is gone and the warranty company to whom I paid 4000 dollars to are trying to weasel out of it. In the meantime Caron threatens to charge me storage if I don't get my vehicle out of there, so I send over a tow truck to pick it up and the tow driver tells me they drove it out to him, and there's a big tag on the key chain by them not to start engine, very professional! I towed it to another garage where I know the mechanic is very good and has never had a complaint with the BBB tells me it was probably already going when I bought it and no amt of oil changes would have stopped it. Now it probably will be cheaper to replace engine. Thanks Caron for putting me out of business before it really got going! Once they have your money your dirt! Why was my car up on a hoist if they were waiting for the reprogramming of the bcm? More
by Darren's wolof
May 18, 2014
My new Suv I purchased new suv and am very happy with it. My son suggested I get a suv because I needed room for my two Goldens and my grandkids. I had my eye on I purchased new suv and am very happy with it. My son suggested I get a suv because I needed room for my two Goldens and my grandkids. I had my eye on another suv. I was going to put money down on this vechile but Mario had said he had something to show me. It was a Hyundai and I wasnt sure about it for awhile. But Mario had said it was meant for me. He was very professional and polite. He also took the time to show me the bells and whistles on the suv. I am very happy with the suv. I need something for the snow in the winter because I drive home on the highway at night and the roads get pretty bad. Thank you for the experience. More
by 2001tyler
Employees Worked With
Mario Brunet
May 14, 2014
Car-On Auto Mario Brunet and Nathalie Gagne were very easy to deal with. There was no pressure, The price of the vehicle was pretty goood. The service department Mario Brunet and Nathalie Gagne were very easy to deal with. There was no pressure, The price of the vehicle was pretty goood. The service department was also very friendly and easy to deal with. More
by alfloyd
Employees Worked With
Mario Brunet
May 06, 2014
RESPECT C'est avec un immense respect qu'on ma reçu pour m'aider a me procurer un véhicule malgré mon crédit un peu difficile :-) Merci je me suis sentit com C'est avec un immense respect qu'on ma reçu pour m'aider a me procurer un véhicule malgré mon crédit un peu difficile :-) Merci je me suis sentit comprise et avez surtout respecter mes besoins, mes goûts et surtout mon budget ! Vous êtes une belle équipe et une belle grande famille :-) Je vais vous recommander avec plaisir ! More
by natoux
May 06, 2014
Ram 1500 purchase 1 month ago. I saw that vehicle that I have been looking for in a car-on ad in the local newspaper and decided to take a look at it. I was not in a hurry to buy a I saw that vehicle that I have been looking for in a car-on ad in the local newspaper and decided to take a look at it. I was not in a hurry to buy as I have been looking for quite a while and was determined to be very picky. Fortunately for me, I was greeted by Jace Baart. He was most friendly and, as it turned out, very candid and straightforward. So I buying the vehicle was easy. I waited 1 month to write this review to fully assess my purchase. I am delighted to report that it runs like a Swiss watch (if you can find one nowadays); everything was told about it proved to be accurate. Without Jace's professionalism and attention to my questions I doubt that I would have bought the vehicle. Jace, a big thanks from me. More
by PPorteous
May 05, 2014
Mazda CX-7 AWD Turbo Most memorable experience was meeting with Jace Baart sales consultant and Nathalie Gagne finance manager, friendly people. Jace is a great person, fr Most memorable experience was meeting with Jace Baart sales consultant and Nathalie Gagne finance manager, friendly people. Jace is a great person, friendly, ready to get you the best deal possible. Nathalie is very efficient with how she handles the finances, nice to talk to. So far we are happy with the car we bought from this dealer. B.L.T. More
by NickTeske
May 01, 2014
My buying experience My wife and I were very impressed with the experience we had at Car-On. Jace and Richard were friendly, fast and efficient. Jace's knowledge of the ve My wife and I were very impressed with the experience we had at Car-On. Jace and Richard were friendly, fast and efficient. Jace's knowledge of the vehicle we bought was very good as was Richards understanding of the financial side of things. All in all a very nice experience. We will tell our friends and family. Bernie M More
by bmaisonneuve
Employees Worked With
Richard Brault
April 30, 2014
KIA RONDO 2014, Used I was looking to trade my 2009 Kia Rondo for a used newer model and was offered a very fair trade in deal by M. Caron the owner who was ably supported I was looking to trade my 2009 Kia Rondo for a used newer model and was offered a very fair trade in deal by M. Caron the owner who was ably supported by Jaques and by Natalie. I asked for and received a couple of special options and am very pleased with the car, and those who were involved in the transaction. More
by RonaldGould
Employees Worked With
Pierre Caron, Jacques Pelletier
April 29, 2014
Not the typical used car lot The sales and Finance person were both tremendously helpful and went above and beyond. I have already suggested to 2 other people that they make car- The sales and Finance person were both tremendously helpful and went above and beyond. I have already suggested to 2 other people that they make car-on auto the 1st stop if they are considering a used vehicle. More
by leducm
Employees Worked With
Richard Brault
April 26, 2014
Great experience I told Jace exactly what I was looking for and he showed me what he had and we discussed the differences between the 3 vehicles and he didn't try to s I told Jace exactly what I was looking for and he showed me what he had and we discussed the differences between the 3 vehicles and he didn't try to sell me anything I wasn't looking for and he wasn't pushie so I felt no pressure to purchase. I then dealt with Nathalie for the financing and the extras that I might want to purchase for the vehicle and again there was no pressure, just information about what was available. Purchased on a Saturday and picked the vehicle up on Thursday. Would definitely recommend them to everyone. More
by Jambull15
