Car-On Auto Sales

—BUYER BEWARE— *edited from original post-maybe the first one had too much “attitude”* I needed a vehicle quickly and initially received minimal communication from Sales Agent Sadiq, who only reached first one had too much “attitude”* I needed a vehicle quickly and initially received minimal communication from Sales Agent Sadiq, who only reached out once before sending a list of cars. After selecting a vehicle, I was directed to Finance Agent Steve, who was very eager to finalize the deal. However, the contract terms were not properly explained, and I later realized I was locked into a high-interest rate where all the interest had to be paid, even if I made extra payments. When I immediately requested a refund of my $1000 down payment (sent via Cash E-Transfer), Steve became confrontational, accusing me of having an attitude and even yelling, “ARE YOU THREATENING ME!?” I escalated the issue to President Pierre, who claimed all calls were recorded—though Steve had used his personal phone, making verification impossible. While my refund was processed the same day, I received no apology. Lesson learned: Always read and fully understand contract terms before signing, no matter how urgent your situation. Based on my experience, I found Car-On Auto Sales to be unprofessional and lacking transparency. I would not recommend them. At all. More

DO NOT BUY A VEHICLE HERE! They are a bunch of scammers with mechanics that I assume don’t have licences and will put out fake safeties. I bought my vehicle there and when I They are a bunch of scammers with mechanics that I assume don’t have licences and will put out fake safeties. I bought my vehicle there and when I went to pick it up they lost the keys. so waiting two hours for them to finally find them they turn it on to find out there’s an issue with the vehicle and they have to fix it. 5 hours later they call me to say my vehicle was ready to go only to drive it down the road with all four brakes grinding and making an awful noise. i had to drive it back to get it fixed. after one hour I’m on the road with my new vehicle. a month later and only after 1000 kms driven my tires are aggressively shaking. brought it to a local tire shop only to find out that the tires on the vehicle were unsafe! they wouldn’t even mount them on another rim they said they were so bad. after contacting car on auto for anything that they could do they told me everything was safe when I bought it and told me to kick rocks. do yourself a favour and NEVER BUY FROM THESE CROOKS!!!! More

Almost a month ago, I purchased a car with the help of Mario and Steve. I received excellent service from both of them, and a special thanks goes to Mario for his professionalism, kindness, and dedicatio Mario and Steve. I received excellent service from both of them, and a special thanks goes to Mario for his professionalism, kindness, and dedication to customer service. I would recommend their services without hesitation. AK More

Mario et Oday,votre service a été exceptionnel! Honnêtement , je n'aurais aucune hésitation de recommander mes amis a Car-on. Gros merci!!! Honnêtement , je n'aurais aucune hésitation de recommander mes amis a Car-on. Gros merci!!! More

I had the pleasure of working with Super Mario while searching for a car for my daughter this summer, and I must say, his service was exceptional. Mario went above and beyond in every aspect of the car- searching for a car for my daughter this summer, and I must say, his service was exceptional. Mario went above and beyond in every aspect of the car-buying process. He provided a detailed description of the Acura RDX ensuring we understood every feature and benefit. Moreover, he personally accompanied us on a thorough test drive, which was incredibly informative and reassuring. His professionalism, knowledge, and dedication and most importantly his big smile made the entire experience smooth and enjoyable. I highly recommend Super Mario for anyone in the market for a vehicle—his commitment to customer satisfaction truly sets him apart. More

J’ai acheté un Toyota Tundra 2016. Car-on a très bien préparé le véhicule lors de la vente en remplaçant des freins, pneus et antirouille. Deux semaines après la vente, le garage a ég Car-on a très bien préparé le véhicule lors de la vente en remplaçant des freins, pneus et antirouille. Deux semaines après la vente, le garage a également payé pour une réparation. More

Purchased car 4 months ago never got a safety certificate needed a new battery, new hood latch,new tires they were weather rotted and there extended warranty called global warranty sucks! It takes af few da needed a new battery, new hood latch,new tires they were weather rotted and there extended warranty called global warranty sucks! It takes af few days for them to get back to the garage to approve anything and there garage takes to long to get service. If looking for car take it to another garage for inspection first More

Terrible experience with SERVICE DEPARTMENT. I recently bought a Hyundai Santa Fe, and within 2 weeks I noticed an abnormal noise as the brake was pressed. I brought the car for the Service depa I recently bought a Hyundai Santa Fe, and within 2 weeks I noticed an abnormal noise as the brake was pressed. I brought the car for the Service department to have a look, and they told me the pads and rotors were changed and there was nothing they could do. I insisted that the problem might be something else, and they told me to get used to it. This is the second car I bought from them in less than a year, I also had an issue with the first one, and I ended up fixing it at my own expense, which I am not willing to do again. They have an excellent sales department with friendly and helpful staff, however, the service department seems to not care as much. After my second bad experience, I do not recommend the company to anyone. More

WARNING - Read the fine print on the 30 day refund policy! They sold us an unsafe car, service dept did more damage in trying to fix it. Now irreparable.... they refused to waive the refund 15% "resto policy! They sold us an unsafe car, service dept did more damage in trying to fix it. Now irreparable.... they refused to waive the refund 15% "restocking fee". I'm out a lot of money and time thanks to Car-On-Auto. Absolutely no customer service, horrific experience for my family. Proceed with caution when dealing with them. More

Pure scam. They sell Used vehicles "as is." You pay diagnostic fee for future troubles. They sell Used vehicles "as is." You pay diagnostic fee for future troubles. More