Car-On Auto Sales

Against warnings from friends, I went to this dealer to buy a 2023 Tacoma. I initially made a deal on one, for zero cash trade on my existing truck. The initial sale went well until I received a call from buy a 2023 Tacoma. I initially made a deal on one, for zero cash trade on my existing truck. The initial sale went well until I received a call from the salesman (owners son) that another one, is also available. I expressed interest in this one, and drove in again - 200km (return trip), to test drive the truck. Once again, I agreed to buy option number two. I texted the salesperson to confirm this is a zero cash deal, pending inspection of my vehicle. All was agreed. I back in again (3rd time, lots of driving). They confirm my vehicle is as described and there is no issue with the vehicle. I then get presented with a note that I will owe approx. 750.00 because the second one I opted for is slightly more valuable. That wasn't the deal, the salesman nor sales manager didn't back it, even though I showed the text of his confirmation and we shook on it in good faith. I then ask to default to the original truck I had agreed on - it's sold to someone else. They had a $500.00 down to hold the vehicle as well. If you're used to dealing with new car dealers and like the experience, don't go here. They don't stand by their promises, or agreements in good faith. This is a typical used car lot. The admitted they made the mistake and wouldn't stand up to it. buyer beware. More

Don’t buy from this dealer. This was my son’s first vehicle purchase. The salesman was good and spent lots of time with us. The finance manager was good when my son filled out t This was my son’s first vehicle purchase. The salesman was good and spent lots of time with us. The finance manager was good when my son filled out the original sales agreement but they would not give him a copy. When he went to pick up the vehicle, they had changed the sales agreement and wanted him to sign it without reading it. He did read it but was rushed by the finance manager the whole time. They told him they took $500 dollars off the price of his trade because they had not realized the car had been in an accident. It turns out they increased the price of the vehicle he was buying by almost a thousand dollars and added a $2800 warranty he did not ask for. They also changed the terms of the financing to 60 months from 51. There finance managers are predatory in their dealings with customers. They saw a young person with no experience and they took advantage of him. Unfortunately I was not there when he picked up the vehicle. I will never deal with them again and would advise everyone to avoid them like the plague! More

I went to 4 dealers in Sudbury and felt like they didn’t care for my business. I reached out here and got contacted by Mario who helped me. Took my trade in and picked up my car and delivered my truck with care for my business. I reached out here and got contacted by Mario who helped me. Took my trade in and picked up my car and delivered my truck with no issues.. i was so please that I a, now actively telling everyone I know who is in the market to check inventory here before going elsewhere….these guys are legit. Probably better to go in person because these guys are extremely busy. The lady who picked up my car was very nice as well. More

Great experience buying a 2021 dodge ram back in Sept 30, 2023. I was dreading having to car shop and had gone to a few other dealers in Ottawa, but this is not the typical car dealership experience. Sellers 2023. I was dreading having to car shop and had gone to a few other dealers in Ottawa, but this is not the typical car dealership experience. Sellers not spewing cringy sales tactics and no back and forth with the person in the “backroom” on price, as all prices are what you see on the tag - so, no awkward negotiations and feeling like you are getting screwed. After sale/service was also great … had an minor issue with a light bulb, but they said to come on by and they’d take a look. It was super fast and got fixed right away. Everyone was really friendly! I would definitely (and have already) recommend friends and family in buying a car/truck there. More

I bought a car from Car On recently. First time buying off a car lot in almost 20 years. Everyone was helpful and made the whole slightly intimidating experience so easy. Stelios wa First time buying off a car lot in almost 20 years. Everyone was helpful and made the whole slightly intimidating experience so easy. Stelios was the salesperson. He was down to earth, friendly and knowledgeable. I love my car and would definitely recommend Car On Auto if you're looking for your next car. More

Awesome non hassle ervice. Good selection to choose from. Mario was fun to deal with. Good selection to choose from. Mario was fun to deal with. More

I had great service when I recently purchased a vehicle. Zayn was very friendly and certainly did his job very well. Mel, who dealt with financing, was super amazing to deal with! I swung by to get a refund Zayn was very friendly and certainly did his job very well. Mel, who dealt with financing, was super amazing to deal with! I swung by to get a refund on a deposit I had made and forgot to get back the day I picked up my car (I was clearly too excited!). I also noticed one of the key fobs battery was dead. Mel brought it to get fixed, and as I was waiting with my two young boys, pizza was delivered for the staff. One of the staff asked if my boys would like a slice and personally brought one for each of them. I found this so wonderful and really a nice touch to a great customer service experience. More

After sales service was awful I don’t recommend this dealer i personally will never buy a car there again and go to other dealerships first dealer i personally will never buy a car there again and go to other dealerships first More

Mario and Dan were great help I recommend you pay them a visit Car on visit Car on More

Was interested in the Audi Convertible, met with Saffy Memon and he was very helpful, was able to answer all my questions, then met with Melinda also a very nice lady. Memon and he was very helpful, was able to answer all my questions, then met with Melinda also a very nice lady. More