Car-On Auto Sales
Ottawa, ON
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690 Reviews of Car-On Auto Sales
When i called in and inquired about the truck i was interested in they got on it right away .. Before I reached out to Car-On there we're other dealerships that i contacted and they we're nowhere near interested in they got on it right away .. Before I reached out to Car-On there we're other dealerships that i contacted and they we're nowhere near as organized as this team .. I must say that I also felt right at home .. The staff is very friendly professional and down to earth .. This used car dealership is highly recommended !! Bar None ..... I drove 5 hours to pick up my truck ! Let's just say that i would of drove 8. Go take a peak there ! You won't regret it More
Walked telling them I suffer from anxiety and depression. Buying a vehicle they were so smooth and gave me a finance option 354 biweekly. They then came back with 428/biweekly I said no. Then they tried to Buying a vehicle they were so smooth and gave me a finance option 354 biweekly. They then came back with 428/biweekly I said no. Then they tried to lower interest rate near 6% but still biweekly 389$ no where near what was promised. I told them no and then the refused to give me deposit. Be weary of them. The dealership scammers told me car was ready when they didn’t do safety or paint repair bumper as I told them not to do anything as still wasn’t sure. They used the one scamming clause that vehicle was ready when it wasn’t. My word against there’s. Stole my deposit I had a huge breakdown and passed out in car in their parking lot and no one checked to see if I was ok. Knowing well I was not well in the financing office. Scammers More
Amazing customer service. First time buying a car and was nervous but Mario made me comfortable and confident to choose the right one for us. Dan was really good at his job First time buying a car and was nervous but Mario made me comfortable and confident to choose the right one for us. Dan was really good at his job in getting me approved for a car loan. Really happy with our car. I highly recommend this dealership and go see Mario and Dan. Keep up the good work guys. Thank you so much for the experience. More
Absolutely amazing customer service here. Dealing with Oday was a dream, he worked overtime to get me the best deal possible! And Robert in sales was so kind and not pushy at all. Would absol Dealing with Oday was a dream, he worked overtime to get me the best deal possible! And Robert in sales was so kind and not pushy at all. Would absolutely recommend purchasing a vehicle from the Car On team! More
Worst customer service ever, they lie about what they will do. Mike the manager has no idea how to do his job. They messed up and did not complete work on a purchased vehicle. When I went to bring it bac will do. Mike the manager has no idea how to do his job. They messed up and did not complete work on a purchased vehicle. When I went to bring it back to have the work that should have been done, Mike said he had no loaners, and was not willing to put one of his 360 some cars on the road due to their lack of service. Mike then said he was not willing to either. When I asked to speak to someone above him, he said there was no one. Another lie. DO NOT TRUST A WORD THEY SAY! MIke is useless, a manager who can't make a real decision to make a paying customer happy. Save yourself the headache and never go to this dealership. I had a good experience until I spoke with Mike, and he says he's the big boss, so I'm assuming his poor, poor service skills will be passed down throughout the dealership. More
Great friendly service, would defiantly recommend this dealership. Drove up from sudbury to pick up a vehicle. Everything was ready when we arrived. Will be back for the next vehicle I need dealership. Drove up from sudbury to pick up a vehicle. Everything was ready when we arrived. Will be back for the next vehicle I need More
I wanted to wait a long enough period to write a review in order to test my new purchase… 5 years later i am still extremely pleased with my 2012 xterra ProX. My salesperson, Wade, was so kind, i thought i in order to test my new purchase… 5 years later i am still extremely pleased with my 2012 xterra ProX. My salesperson, Wade, was so kind, i thought it was an act. My truck was reasonably priced. In perfect shape : in fact, i just did my first big repairs this month. Apart from oil changes, rust treatments and tires changes, it did not need anything. My only moment of hesitation was at financing when a man hit a ‘that was easy’ button that really left me feeling awkward and as if i was getting played, but it in the end, it was a stellar purchase. Big big thanks to Wade who really went the extra mile. More
Horrendous after sales service!!! Car started giving problems the day after it was delivered, and they were not helpful at all. Told service department was fully booked. Extremely RUDE Manager even hung problems the day after it was delivered, and they were not helpful at all. Told service department was fully booked. Extremely RUDE Manager even hung up the phone on me after I I told him I’m getting my lawyers involved!! DO NOT BUY FROM THIS PLACE!!! More