Capital Chrysler Jeep Dodge Ram
Edmonton, AB
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1,333 Reviews of Capital Chrysler Jeep Dodge Ram
Expecting a great experience, but.... I had previously purchased a vehicle from Capital and it was a great experience. So I expected the same when we went to purchase 2 vehicles at the sam I had previously purchased a vehicle from Capital and it was a great experience. So I expected the same when we went to purchase 2 vehicles at the same time. A truck and a suv... not a cheap purchase and we had some specific requirements. Timelines were not explained, we were called in for paperwork and waited after being told that everything was done and you just need to sign.... We were there 3 times. AND we are STILL WAITING. They came to our house to sign a document (which was fantastic) but then we had to drive to the dealership half an hour later to pick up a vehicle -- Why didn't they deliver it at the same time as the paperwork? There seems to be so much confusion about paperwork and financing, and nothing was explained. I even emailed the sales manager and haven't received a response. we gave a negative review when we were called and nothing happened. We STILL are waiting to get the truck cleaned and gased up.... never mind the steps/running boards that were included in the purchase.... we started this process on Saturday and it is now Thursday.... I regret my purchase from this dealership. I am so happy with my Jeep Renegade, just not the process and lack of communication. It feels like they pretend to care but as soon as there is an issue, nobody responds or lets you know what is going on. More
Remarkable Jade Siffledeen made our purchase very smooth and easy. She is very professional with a nice personal touch. We are very happy with the whole experien Jade Siffledeen made our purchase very smooth and easy. She is very professional with a nice personal touch. We are very happy with the whole experience and our new car. Probably the Best car buying experience we had so far from start to finish. She took the time to answer all our questions and really wanted to be sure that everything is right and we are happy with our purchase and the entire deal. More
Awesome! Everyone was so nice and I got a great deal. Andy was a big help and Anthony in financing was awesome. Love my new Journey! Everyone was so nice and I got a great deal. Andy was a big help and Anthony in financing was awesome. Love my new Journey! More
Great Experience I was referred to Tony by my father and was very happy with my entire experience at Capital. Tony was very welcoming and informative took time before I was referred to Tony by my father and was very happy with my entire experience at Capital. Tony was very welcoming and informative took time before my wife and I arrived to have everything ready for us! Showed us he valued us and our time was important to him. Had us sold on the first Ram 1500 Sport he showed us which proved he listens to your customers needs! Our experience with finance was also amazing Nicole was very knowledgeable and easily explained our financing options too us she was very helpful with helping us choose the right warrentys for us and was pleasant and valued our time as well. You have a wonderful group of staff and We will highly recommend anyone we know to you all ! Thank you for the awesome experience Tony and Nicole! More
AMAZING from the start! Jade is remarkable at what she does!! I couldn't have asked for a better experience with her and this dealership! In addition to Jade being genuine an Jade is remarkable at what she does!! I couldn't have asked for a better experience with her and this dealership! In addition to Jade being genuine and wanting me to be happy with my purchase, she ensured she did everything to make my buying experience a positive one by taking he time to provide me with answers to all my questions and concerns. The entire staff is quite amazing as well! I was treated like I mattered right from the start! I would most definitely recommend them!! More
Great place to deal. Helpful staff and great product. Nice dealership and everyone is willing to help at all times. Thanks for such a great vehicle at a fair price. Helpful staff and great product. Nice dealership and everyone is willing to help at all times. Thanks for such a great vehicle at a fair price. More
fabulous, speedy and they got me exactly what I wanted. I had a great experience working with Tony and Alexandra . I received great treatment and it was such a pleasure doing business with them . I would hi I had a great experience working with Tony and Alexandra . I received great treatment and it was such a pleasure doing business with them . I would highly recommend purchasing any new or used vehicle from them. They made me feel like family and took care of all of my needs with class and style. Thanks a million and I will see you in the future! More
Amazing, friendly staff I have never had such an amazing experience with a sales rep as i did when i walked into capital ! Linden wasnt the typical pushy sales guy, he list I have never had such an amazing experience with a sales rep as i did when i walked into capital ! Linden wasnt the typical pushy sales guy, he listened to what i was looking for and did his best to find me what i wanted and at a perfectly reasonable price. When it came to trading in my 2013 chev silverado, i was blown away by the offer and perfecly happy to make a deal. It was a headache on the finance side, but everyone i went through in finance did their best to get me into my 2016 ram sport. I truly appreciated that Linden would call me at the end of each day to let me know where finance was sitting with the bank to get the deal done. I wouldnt hesistate to refer anyone to Capital Dodge, especially to Linden! More
The Good Fellas I had an overall great experience buying my car from Kyle. He sold me my dream car, a red Fiat 500. Kyle, Kyler and I went for a test drive in the li I had an overall great experience buying my car from Kyle. He sold me my dream car, a red Fiat 500. Kyle, Kyler and I went for a test drive in the little Fiat one Saturday afternoon. We had a great time and we all fit! It was really fun. Kyle was just the right amount of confident and humble to negotiate with my husband. A mix that's hard to come by these days. So we sealed the deal and I'm overjoyed. Kyle answers his emails right away, tracks down extra keys from previous owners and solves any problems you may have with the sale and afterwards with any repairs. I appreciate his professionalism and kindness and would definitely recommend him to family and friends. A big welcome to Edmonton Kyle!! More
Late night deal maker I called linden the morning I came to buy my truck and he could t have been more helpful. Went out of his way to find something that I gave tight rest I called linden the morning I came to buy my truck and he could t have been more helpful. Went out of his way to find something that I gave tight restrictions on. I showed up and unfortunately the truck had been sent to auction but he had another one lined up that suited my needs and wants. He went out of his way to make the deal happen and the rest of the staff stayed after hours to push this through. Linden and the staff of capital were professional and virtuous and not pushy at all. Great experience and I would buy from them again. Maybe a hellcat next time!! More