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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,583 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,583 Reviews of Capital Chrysler Jeep Dodge Ram

January 22, 2026

If i could put no stars i would have. Total scammers in service. DO NOT TAKE UR VEHICLE TO GET SERVICED/REPAIRED HERE!!!! THEY WILL RIP YOU OFF. TELL YOU ITS SOMETHING IT ISNT. YOU PAY More

by Mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Plett
Apr 12, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi 'Mama,' we take these allegations very seriously. We are concerned to hear about your experience, as providing honest and effective service is a cornerstone of how we operate. We would like to look into your service history and understand exactly what occurred with your vehicle's repair to ensure this is handled correctly. Please reach out to our Service Manager directly at 587 854-6920 so we can address your concerns immediately

January 21, 2026

Personal connection witn sales and fianace face to face contact is very important this is primarily the reason for this high rating. More

by jredmondson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Ramlal, Kevin Sorochan
Jan 28, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for the 5-star review! We couldn't agree more—while digital tools are convenient, nothing beats a real, face-to-face connection. Kevin and Adrian both take a lot of pride in getting to know their customers personally, and they will be so happy to hear that their approach made your experience special. We appreciate the trust you placed in us and look forward to seeing you around the dealership again! -- Daniel Mitchell, Marketing Manager

January 17, 2026

Sold me wrong parts then refused to refund my 4x4 parts. Also took it in for new rotors and breaks instead they machined my rotors when I asked for new ones. Then they had ordered me my ccv filter and was a More

by Cody_5523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gave Paul a 1 start as I’m being ignored now. But I’d give the guy behind service department with glasses and a big mouth a -5 star, Paul H
January 14, 2026

Dealership Maintenance Team was fantastic. Articulate, accurate and detailed in requirements and very supportive with my wants and needs (including questions and understood requirements), for More

by JohnM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Couldn't remember Mechanics Name, was 5 star, Clint Thompson, Paul H
Apr 12, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi John, thank you so much for the 5-star review! We are thrilled to hear that you found our maintenance process to be articulate, detailed, and professional. Clint, Paul, and the rest of the team take great pride in listening to our guests' 'wants and needs' to ensure nothing is missed. We will definitely find out which technician worked on your vehicle and pass along your kind words—they will be encouraged to hear their hard work was noticed. We look forward to seeing you again!

January 10, 2026

BAD SERVICE! !! TERRIBLE!!!! NEVER AGAIN!!!! SUPPOSED TO HAVE COMPLIMENTARY OUL CHANGE BUT WAS REFUSED…TERRIBLE More

by nechidude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Rolfe, Paul H, Patrick H, Dave Desaulniers, Jim Lee, Sean Macdonald, Kasey Arnold, Ashley Pallett, Rebecca Magana, Corey Plett
January 08, 2026

Yes we always get good service there and the people are more than happy to make sure you are happy More

by Knudslienbarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherie Singleton
Apr 12, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Barry, thank you so much for the 5-star review! We are thrilled to hear that you consistently receive good service with us. Our team takes a lot of pride in going the extra mile to make sure our guests are happy, and it’s great to know that effort is being felt. We truly appreciate your continued support and look forward to seeing you again soon!

January 03, 2026

Service was very good very friendly staff everything was explained very well would highly recommend this More

by Calvin.rideout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle,Maisonneuve
Apr 11, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Calvin! Thank you so much for the 5-star review. We're thrilled to hear that you had such a positive experience with our service team. Michelle Maisonneuve takes great pride in making sure everything is explained clearly and that our guests feel welcome from start to finish. We truly appreciate the recommendation and look forward to seeing you again for your next visit

January 01, 2026

We are from Calgary, and my 2019 Jeep Cherokee broke down on the way Wetaskwin. I got it towed to Capitol for them to diagnose my issue to be an active recall. Clint and his Service department were able to f More

by Lindsaydawn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Thompson, Paul H
Apr 11, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Lindsay! We are so glad we could help turn a stressful situation around for you. Breaking down away from home is never easy, but we're thrilled that Clint and our service team were able to identify that active recall and get the parts installed all in the same day! Thank you for the kind words about our hospitality and attention to detail. We're happy we could get you back on the road to Calgary safely. Safe travels, and thank you for the high recommendation!

December 31, 2025

Service department was very accommodating when I had issues with a diesel injection pump. I recommend them highly. More

by Darcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul H
Apr 11, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Darcy! Thank you for the 5-star review. We know that issues with a diesel injection pump can be a major headache, so we're glad Paul H. and our service team could make the process as accommodating as possible for you. We take pride in our diesel expertise and appreciate the high recommendation. We'll be sure to pass your thanks along to Paul. Safe driving!

December 30, 2025

Can’t say enough good things about Patrick! Always available, very knowledgeable, great advice, and most importantly honest! More

by Bradleypawluk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick H
Apr 12, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words! We couldn't agree more—Patrick is a vital part of our team, and his dedication to being available and knowledgeable is what our service department is all about. We especially appreciate you highlighting his honesty; we believe that's the foundation of a great relationship with our customers. We’ll be sure to pass your praise along to him. We look forward to seeing you next time

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