Capital Chrysler Jeep Dodge Ram
Edmonton, AB
Filter Reviews by Keyword
By Type
1,349 Reviews of Capital Chrysler Jeep Dodge Ram
The employees are very helpful & Friendly. Paul El-Hayek is an amazing service advisor. He was very friendly - very informative - & was happy explaining everything to me that had to be don Paul El-Hayek is an amazing service advisor. He was very friendly - very informative - & was happy explaining everything to me that had to be done & was done. Thanks Paul. Roy Stephenson was a a very friendly shutter drive. More
Very poor service and price quote in selling a used vehicle. The used vehicle was stated as “rigged and ready”, later to find out that no service work had been completed for the safety of new purchaser vehicle. The used vehicle was stated as “rigged and ready”, later to find out that no service work had been completed for the safety of new purchaser, which was false advertising to bring you in as a customer. In receiving the detailed price quote of the work needed to be done, there were outrageously underpriced for parts and labour at which I was told “these are direct mopar pricing quotes” to which I replied “I have a truck the same year and would like to have the rear differential rebuilt for the quoted price of your estimate” I was told they would put together a quote for me…. This quote was $1800 more for the exact same work and the parts were an extra $600. This is poor business. The truck in question was overpriced compared to other dealers by an average of $11-15k difference. This business and its management have proven time and time again to scam people as well as false advertise their efforts and product. More
Very efficient, with live time updates regarding information concerning service and maintenance needs. I appreciate knowing as soon as my vehicle is ready for pick up via text. information concerning service and maintenance needs. I appreciate knowing as soon as my vehicle is ready for pick up via text. More
Great Service, competent staff and efficient. I visited another Chrysler/Dodge... Dealer prior to stopping by Capital and they gave me an hour and half wait time in the Express Lane, seems counte I visited another Chrysler/Dodge... Dealer prior to stopping by Capital and they gave me an hour and half wait time in the Express Lane, seems counterintuitive doesn't it? More
Efficient service, convenient location. They made contact with me via text and I was able to approve particular services via text. They made contact with me via text and I was able to approve particular services via text. More
Service is not the best. I had a great experience when I purchased my car, but service is poor. A simple oil change is not completed fully i.e. fluid change is not done, filt I had a great experience when I purchased my car, but service is poor. A simple oil change is not completed fully i.e. fluid change is not done, filters are not checked etc. More