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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,588 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,588 Reviews of Capital Chrysler Jeep Dodge Ram

February 18, 2026

Been dealing at Capital Jeep since they opened at that location. Excellent service and the very knowledgeable and friendly staff make every visit enjoyable. More

by lbphillips38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Thompson, Paul H, Patrick H, Samantha Bosch
Report | Print
Mar 02, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Wow, thank you so much for the 5-star review! Being with us since we first opened our doors at this location means the world to our team. 🌏✨ It's been a pleasure serving you over the years, and we're so glad our staff continues to make your visits enjoyable. We'll be sure to share your kind words with the entire crew. Here's to many more years of great service! See you next time! -- Daniel Mitchell, Marketing Manager Capital Jeep

February 18, 2026

Incredible customer service. No pushy sales tactics. They truly listen to the needs of their customers, or in my case, what I wanted. I would recommend this dealership to anyone More

by Skittles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Sorochan, Deep Maiti
Report | Print
Mar 27, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We take a lot of pride in our 'no-pushy-tactics' approach at Capital Chrysler. It’s wonderful to hear that Kevin Sorochan and Deep Maiti were able to find exactly what you were looking for in your new Dodge Hornet GT. We appreciate you choosing us for your 'Used' sales visit and look forward to seeing you again

January 30, 2026

Very good and helpful service with attention to details cleaniness efficiency good management of time More

by yegdentist11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was not of the employee name
Report | Print
Mar 27, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi yegdentist11! Thank you for the 5-star review. We truly appreciate your feedback regarding our attention to detail and cleanliness. We know our guests value their time, so hearing that our efficiency and time management hit the mark is a huge win for our service team. We look forward to seeing you again at Capital Chrysler Dodge Jeep Ram

January 27, 2026

I just purchased my first Jeep, a Demo Grand Cherokee Limited, and worked with Matt. He was honest, helptul, and genuinely great to deal with. He took the time to answer my questions and made sure everyt More

by Tonya.m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kitchen
Report | Print
Mar 27, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Tonya! Congratulations on your very first Jeep! The Grand Cherokee Limited is an iconic choice, and we’re so glad Matt Kitchen could make the experience a great one for you. It’s wonderful to hear that his honesty and helpfulness stood out. We take a lot of pride in making sure our 'first-timers' feel comfortable and informed. Welcome to the Jeep family! -- Daniel Mitchell, Marketing Manager Capital Jeep

January 23, 2026

Great service, helpful, informative and accommodating people definitely going to recommend awesome after sale services also. More

by nacho050302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mercier, Kyle Murphy
Report | Print
Jan 28, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words, Garcia family! We are thrilled to hear that you had such a positive experience with us. Kyle and David were both so happy to work with you—they truly take pride in making sure the process is smooth and informative. We’re especially glad you mentioned our after-sale service, as we aim to be your partners for the life of your new Jeep Gladiator. Welcome to the family, and we’ll see you at your first service appointment! -- Daniel Mitchell, Marketing Manager

January 22, 2026

If i could put no stars i would have. Total scammers in service. DO NOT TAKE UR VEHICLE TO GET SERVICED/REPAIRED HERE!!!! THEY WILL RIP YOU OFF. TELL YOU ITS SOMETHING IT ISNT. YOU PAY More

by Mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Plett
Report | Print
Apr 12, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi 'Mama,' we take these allegations very seriously. We are concerned to hear about your experience, as providing honest and effective service is a cornerstone of how we operate. We would like to look into your service history and understand exactly what occurred with your vehicle's repair to ensure this is handled correctly. Please reach out to our Service Manager directly at 587 854-6920 so we can address your concerns immediately

January 21, 2026

Personal connection witn sales and fianace face to face contact is very important this is primarily the reason for this high rating. More

by jredmondson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Ramlal, Kevin Sorochan
Report | Print
Jan 28, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for the 5-star review! We couldn't agree more—while digital tools are convenient, nothing beats a real, face-to-face connection. Kevin and Adrian both take a lot of pride in getting to know their customers personally, and they will be so happy to hear that their approach made your experience special. We appreciate the trust you placed in us and look forward to seeing you around the dealership again! -- Daniel Mitchell, Marketing Manager

January 17, 2026

Sold me wrong parts then refused to refund my 4x4 parts. Also took it in for new rotors and breaks instead they machined my rotors when I asked for new ones. Then they had ordered me my ccv filter and was a More

by Cody_5523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gave Paul a 1 start as I’m being ignored now. But I’d give the guy behind service department with glasses and a big mouth a -5 star, Paul H
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January 14, 2026

Dealership Maintenance Team was fantastic. Articulate, accurate and detailed in requirements and very supportive with my wants and needs (including questions and understood requirements), for More

by JohnM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Couldn't remember Mechanics Name, was 5 star, Clint Thompson, Paul H
Report | Print
Apr 12, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi John, thank you so much for the 5-star review! We are thrilled to hear that you found our maintenance process to be articulate, detailed, and professional. Clint, Paul, and the rest of the team take great pride in listening to our guests' 'wants and needs' to ensure nothing is missed. We will definitely find out which technician worked on your vehicle and pass along your kind words—they will be encouraged to hear their hard work was noticed. We look forward to seeing you again!

January 10, 2026

BAD SERVICE! !! TERRIBLE!!!! NEVER AGAIN!!!! SUPPOSED TO HAVE COMPLIMENTARY OUL CHANGE BUT WAS REFUSED…TERRIBLE More

by nechidude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Rolfe, Paul H, Patrick H, Dave Desaulniers, Jim Lee, Sean Macdonald, Kasey Arnold, Ashley Pallett, Rebecca Magana, Corey Plett
Report | Print
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