Capital Chrysler Jeep Dodge Ram

Kurt was very friendly and patient. He listened to us and was helpful bad pleasant in getting us what we wanted. If I was interested in another Dodge or Chrysler product I would definitely contact him. was helpful bad pleasant in getting us what we wanted. If I was interested in another Dodge or Chrysler product I would definitely contact him. More

My husband and I originally planned on looking for a USED minivan - but with the exceptional end-of-the-year deals, the amazing customer service from Evan Lohr, Sean Sumner, and Kristen Lyons, we ended up pu minivan - but with the exceptional end-of-the-year deals, the amazing customer service from Evan Lohr, Sean Sumner, and Kristen Lyons, we ended up purchasing a 2013 Dodge Grand Caravan SXT. Evan went above and beyond the call of duty - allowing me to pester him with random questions - even when he was no longer on shift. He was always professional and friendly! Thanks for all your hard work, Evan!!!! More

This was the third vehicle that I purchased from them and went back becuase we had a good experience in the past. I first viewed the 14 Fiat 500L on June 30. We returned on July 2 and took it for a tes went back becuase we had a good experience in the past. I first viewed the 14 Fiat 500L on June 30. We returned on July 2 and took it for a test drive and decided to proceed with the purchase as the vehicle. On July 4 we were informed that the loan went through and that we would be contacted in the morning to set up a delivery time. July 5 at 9:05 am I was contacted by the Service Manager and we set up a time for delivery for July 7 at 11:00 am. Fast forward to July 7 at 11:00 am....we pull up to the dealership and my vehicle hasn't been touched. My stomach flips and I go in to find out why my vehicle has't been touched. I am greeted by three men at the main desk and they can see that I am upset. I demand to know why my vehile isn't ready. The Sales Manager, Lowell, indicates that my vehicle needed a part. By this time my husband has entered and is standing by me. I demand to know why no one had contacted me to tell me that my vehicle wasn't ready as this would have saved me a trip. Lowell than asks where I am coming from to which my husband responds it doens't matter, we made a trip that shouldn't have been made. We are told that someone will call us tomorrow. We quickly leave very upset. A short time our sales guy calls to apologize for not calling and telling us to not come down for our vehicle. Now my brain is focused on crap I have no insurance on my existing car as I have taken it off for my new vehicle. Zack says that they will give me a dealer plate (later retracts this), than offeres a rental the following day (this wouldn't work for me as I have a meeting early in the morning), than tells me to take a cab and I will get reimbursed (this wont work as I drive from Fort Sask to the west end to drop my daughter and grandson off before proceeding to work in the downtown area). I told him I have to think of a solution. I decide to call frist thing in the morning to get the insurance back on my car and I request tint be put on my car and the front 3md for my troubles. Zack says he will let me know if they will agree to this in the morning. Monday July 8th I am contacted by Lowell and told yes they will tint and 3m. I am also told at that time that my loan was different than I had requested. Instead of 6 years it is now 5 years. News to me but the interest rate was better so that is alright. July 12th our vehicle is finally ready and we are on our way to get it. We arrive to pick it up at 6:00 pm. We sign the papers go to the car to do the delivery inspection. My seats are stained, there is plastic on the seats, cardboad on the floor and all of the tags still on the inside. You can clearly see that it hasn't been cleaned inside at all. We later discover that the NAV system hasn't been programmed yet. We make an appointment for the 16th to bring the vehicle back to have it cleaned and the NAV installed. At the end of the day on the 16th we arrive and the outside of the car shines. You can see that right away a difference from the 12th. The wheels are shiny and you can see the glitter in the paint job. My face is finally sporting a smile. :) We view the interior and the dealership did forget to take all of the delivery tags out of the car which means that the inside still hadn't been detailed but the seats are clean and that was really my main concern. We also later find out that the vehicles do not come with NAV installed, they only come NAV ready. The dealership decided to install this at no cost to me for my troubles. Yes this was a rocky purchase for me, but when you look at what the dealership did (tint windows, 3M the front, reduction on the extended warranty, installed NAV) I do truly think that the dealership tried to rectify the situation for me and becuase of that I will continue to use this dealership for my service work. Thank you Capital for turning a bad experience into a positive experience. More

I walked in with a van that was pretty beat up and had allot owing on it. The entire staff from the salesmen, sales manager and the finance team were great. They worked very hard to get me into a new ve allot owing on it. The entire staff from the salesmen, sales manager and the finance team were great. They worked very hard to get me into a new vehicle and I was even able to go from a 12% interest rate down to a 6% interest rate. I have dealt with 3 other car dealer ships over the years and none of them gave me this kind of service. More

Ezekiel was very friendly and helpful finding a new truck for me to purchase. He was very knowledgeable and could tell what I was really looking for in a vehicle and he found me the perfect truck! for me to purchase. He was very knowledgeable and could tell what I was really looking for in a vehicle and he found me the perfect truck! More

My wife and I had a fantastic time shopping for our new JEEP, We loved the experience and would recommend Jordana as she was friendly and saw that all our needs were met to our satisfaction. JEEP, We loved the experience and would recommend Jordana as she was friendly and saw that all our needs were met to our satisfaction. More

Buying a vehicle can be a very daunting task for some. As a single mother I was not looking forward to it. I was referred to Bryan because of his great customer service. I was told "He's amazing. He will sta a single mother I was not looking forward to it. I was referred to Bryan because of his great customer service. I was told "He's amazing. He will stand on his head to help you get what you want. He is a really nice man. He is not pushy and will knock himself out trying to help you". Well with comments like that how could I not go see him. We met Monday and Tuesday I drove home my beautiful new FIAT. She's right, if you are looking for someone who will think about you first then Bryan is the one you need to see. Never once did I feel uncomfortable or pressured. It made buying a new car fun, which it should be. Thank you Bryan for everything you did. More

Brian was very friendly and helpful. A pleasure to work with. Goes the extra mile for a customer. Would definitely recommend Brian to perspective buyers. with. Goes the extra mile for a customer. Would definitely recommend Brian to perspective buyers. More

Jordana was exceptional and was very helpful and accommodating during my search for my FIAT. It was the first time that buying a car was enjoyable. She made the process fun and was an absolute joy accommodating during my search for my FIAT. It was the first time that buying a car was enjoyable. She made the process fun and was an absolute joy to deal with in the process. Do not have one bad thing to say about my experience at Capital Chrysler Jeep Dodge. Even after you buy the car they are still very friendly and remember your name. Exceptional staff and they all work very hard. More