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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

3.9
1,330 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,330 Reviews of Capital Chrysler Jeep Dodge Ram

May 18, 2014

buyer Dario was exellent. Just wish the sales managers would come up with a good trade in allowance the first time instead of insulting people with their lo More

by duxco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 17, 2014

Excellent customer service that helped us find a new car Initially, we were unsure what sort of car would fit both our budget and our requirements. Thankfully, both Ezekiel and Kelvin were able to find a min More

by zookeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2014

Dodge Ram Great experience at Capital! Do yourself a favor and go to capital dodge 1st before you go anywhere else. You'll be glad you did. More

by sxott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 12, 2014

The Run Around I purchased a 2014 RAM 1500 Sport in March. As of May 6 2014, my vehicle has been in for repair 3 times and needs to back in again for a radio update More

by paulfisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pankaj Seth, Joseph Saad
May 20, 2014 -

Capital Chrysler Jeep Dodge Ram responded

Good afternoon Paul, In regards to your review before and the conversations that we have had currently. The tires that you had purchased are still new tires. They were purchased December 6th, 2013, which is what our invoice states from Trucks Plus. We have spoken with you, and messaged you through the Dealer Rater service, yet we still have not had confirmation on if you are wanting to accept our offer of a refund. Please do let us know, Thanks,

May 21, 2014 -

paulfisher responded

The tires and rims for my truck were purchased from Trucks Plus on Dec 6,2012, not 2013 as indicated in the response from the dealership. I was able to obtain a copy of the purchase order from the parts department of Capital Dodge. Their offer to me regarding refunding me the price of the tires and rims was at their cost, not the cost and mark up that I paid when buying the new truck. I will not deal with these people unless it is my only option.

May 27, 2014 -

Capital Chrysler Jeep Dodge Ram responded

Good morning Paul, As we have explained previously, the rims and tires on your vehicles are still considered new as per manufacturer standards. These tires and rims sat in our showroom untouched before being put on your vehicle. We have been more than fair with our original offer that you did not accept. Unfortunately, too much time has passed and there are now kilometers on your rims and tires that don't allow us to take the return of your tires and rims. At this time we are considering this matter to be closed.

May 12, 2014

aaron The quality and friendliness at Capital was the Best I have ever received at a dealership.I would for sure recommend Capital to anyone I know. More

by bigkingmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2014

The Most Fantastic Sales Experience I Have Ever Had Natalia was super energetic, extremely knowledgeable and absolutely loves what she does. This was my second purchase from Capital and I will recommend More

by tpedersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 09, 2014

Great service Natalia got me exactly what I wanted in a flash, best sales service by far, friendly and helpful definitely the star at capital Dodge would definitely More

by Dstewart85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2014

Garth Turner Casey Loga was repeatedly helpful, knowledgeable and friendly. All promises were kept and efficiently carried out. I will not hesitate to recommend More

by Garth Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Loga
May 08, 2014

CAPITAL DODGE - GOOD TIMES Casey provided stellar service by answering my questions, being prompt, courteous, and friendly. I had an enjoyable experience and will definitely re More

by BlaineD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 07, 2014

Ryan Hoffman Ryan was so friendly and energetic. He tried to get us the best deal. We would buy our next car from Ryan. Ryan made sure the vehicle was clean and re More

by kbrightman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hoffman
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