Capital Chrysler Jeep Dodge Ram

Excellent Experience This was the best new or used truck buying experience I have ever had. The whole dealer ship is there to help at every turn. A smile on every face and This was the best new or used truck buying experience I have ever had. The whole dealer ship is there to help at every turn. A smile on every face and very upbeat dealership. The best part was our sale man JORDAN KERNS is one of best young man that I have meet in long time. He was not there just to sell you a new truck, he wanted to now what we needed and what we were looking for. If there was a question ask that he was not sure of he went and got the answer. He always has a big smile and a hand shake. He has made follow up phone calls to see if there was anything he could do for us and check on the truck. If you are looking to update your ride stop at Capital and ask for JORDAN. More

Poor customer service I was rushed into my vehicle purchase I was told my $500 deposit was mailed to my address on November 23rd 2015 just to find out today December 9th 20 I was rushed into my vehicle purchase I was told my $500 deposit was mailed to my address on November 23rd 2015 just to find out today December 9th 2015 it wasn't mailed out. Why was I lied too? I was asked for my old vehicles registration papers 2 weeks after the purchase so they could give me the $1500 rebate.....doesn't that sound like something that should have been done at the dealership before I drove away? I seen everyone else getting there free gifts for their purchase of a new vehicle why wasn't I offered anything? You guys showed me very poor customer service and I will never deal with you again and I'll be sure to pass my positive message along to as many people as possible. More

Excellent service and experience with Jade Siffledeen My experience with Jade was outstanding. She was extremely helpful and knowledgable. I was very pleased and completely satisfied with the purchase of My experience with Jade was outstanding. She was extremely helpful and knowledgable. I was very pleased and completely satisfied with the purchase of my new vehicle. I would highly recommend Jade Siffledeen! More

Ask for Jade or Alex! If you're thinking of purchasing a vehicle from this dealership, ask for Jade or Alex Siffledeen. They are so personable and make you feel extremely w If you're thinking of purchasing a vehicle from this dealership, ask for Jade or Alex Siffledeen. They are so personable and make you feel extremely welcome - also amazing to deal with! More

Jade siffledeen We've purcahsed two vehicles with Jade's help now. Great service and she even helped pair my wife's phone with her new car. Easy choice to make where We've purcahsed two vehicles with Jade's help now. Great service and she even helped pair my wife's phone with her new car. Easy choice to make where to go for the next one More

Best services very helpful and friendly She was extremely helpful in every way I couldn't be happier!! If I know of anyone that's needs a vehicle I will definitely recommend jade Siffledeen She was extremely helpful in every way I couldn't be happier!! If I know of anyone that's needs a vehicle I will definitely recommend jade Siffledeen More

Purchasing a used vehicle I would not recommend this place at all!! I hope everybody will read this before going. Here's why. I found a truck there that I was interested in. I would not recommend this place at all!! I hope everybody will read this before going. Here's why. I found a truck there that I was interested in. After throwing around numbers, we agreed on a price. I had the down payment in, the bill of sale was signed but I got called out to work out of town for two weeks. So I was unable to get insurance but they assured me it would be waxed and ready for me when I get back. The day before I got back I received a call from the dealership saying they sold my truck to someone else because the paperwork was never filed in the computer system properly. The manager apologized and said it was completely their fault and that he was willing to sell me a truck at cost. When I made it to the dealership, the following 4 hours were the most stressful 4 hours I've ever spent. The manager was bringing out trucks that were older and had more kilometers than the one I had originally bought. When they finally brought out a truck that matched the specs, the manager was asking for a ridiculous price and would not budge down. Claiming the cost was that high. I demanded my down payment back and after another hour I received every penny back and took my business elsewhere. I really hope people read this and think twice before going to this dealership. More

Good customer service, no pressure Alex and Jade Siffledeen were very helpful in our purchase of a used vehicle from Capital. Nice low key/low pressure environment, and did whatever th Alex and Jade Siffledeen were very helpful in our purchase of a used vehicle from Capital. Nice low key/low pressure environment, and did whatever they could to help us despite being quite busy when we visited. Appreciated Alex arranging for us to have a long "test drive" (since we had to leave quickly to pick up our daughter from work, he just arranged for us to take the vehicle to do that). It was a great chance to really test the vehicle out! Finance was also straightforward, without trying to sell us a bunch of extra things we didn't need or want. We also appreciate the "actual price" approach Capital has, as we aren't really into haggling and negotiating and wasting half a day while salespeople go "check with their boss" on price reductions. More

Jade Siffledeen recommendation My wife and I would like to highly recommend Jade Siffledeen. I you are in the market for a Chrysler or Dodge vehicle, she is the person to see at Ca My wife and I would like to highly recommend Jade Siffledeen. I you are in the market for a Chrysler or Dodge vehicle, she is the person to see at Capital. Friendly, professional, and very knowledgeable. More

Awesome Jade will make buying a car so easy with her amazing personality and great sales skills. She takes the time to get to know you and what you are lookin Jade will make buying a car so easy with her amazing personality and great sales skills. She takes the time to get to know you and what you are looking for and will make sure you leave completely satisfied. By far the greatest dealership and I wouldn't recommend any other More