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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

3.9
1,330 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,330 Reviews of Capital Chrysler Jeep Dodge Ram

June 15, 2024

Justin was awesome to work with and helped me very professionally. This is my third car from him. More

by Bglenn604
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tulk
Jun 17, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Happy to read that JT took care of you once again. Thank you for your continued patronage and thank you for continuing to choose Capital for your vehicle needs, both are greatly appreciated. Geoff Haw Fixed Operations Manager

June 15, 2024

Awesome experience! Service staff are very friendly and accommodating. I’m satisfied with the work. Highly recommended! More

by Jan Arce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rolfe, Tyler Pardy, Will Mena, Catherine Steeves, Cherie Singleton, Lisa Macrae, Rhys Klementovich, Jim Lee, Sean Macdonald
Jun 17, 2024 -

Capital Chrysler Jeep Dodge Ram responded

So glad to read that the service team is taking good care of you Jan. Thank you for taking the time to share your service experience with us and thank you for choosing Capital for your vehicle needs, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

June 14, 2024

Paul is the best service advisor he's always willing to make time for me even when he's very busy & always a nice guy to talk to, Paul is the only reason that I come to this dealership as he makes everythi More

by Joelo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Jun 17, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for sharing you service experience with us. I will be sure to make Paul aware of you post and we look forward to helping you again in the future. Geoff Haw Fixed Operations Manager

June 08, 2024

They are the way a dealership should be. They treat you with respect. They are very professional and knowledgeable. More

by Pwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aditya Kumar
Jun 10, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your service experience and thank you for choosing Capital for your vehicle needs, both are very much appreciated. Geoff Haw Fixed Operations Manager

June 06, 2024

Awesome salesman (JT) and can’t beat the service department (Patrick) Jade in finance is a doll. More

by mclean43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tulk, Patrick El-Hayek
Jun 06, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experiences with us and thank you for choosing Capital for your vehicle needs, both are truly appreciated. I will be sure to make JT and Patrick aware of your post and we look forward to the next time we can help you. Geoff Haw Fixed Operations Manager

June 06, 2024

Patrick El Hayek is the best, friendly , knowledgeable, fixed my vehicle. Service shop is well organized clean and tidy. More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Jun 07, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Kevin, so glad to read how happy you are with our service department and your advisor Patrick. Thank you for sharing and thank you for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

June 06, 2024

I have had positive experiences with the service advisors. I also appreciate the shuttle service. More

by Pat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gamblin
Jun 07, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with our service department Pat and thank you for choosing Capital for your vehicle needs, both are appreciated. Geoff Haw Fixed Operations Manager

May 31, 2024

Bought a new vehicle. Went to pick up and the sales person was late, then forgot to give us manual and paperwork. Still have not gotten paperwork, Manual or mats for our v More

by Jefer_d_83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chelsey
Jun 03, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jefer83, can you please email me the full name used when purchasing your vehicle and your contact information to ghaw@capitaljeep.com so I can address your concerns. Geoff Haw Fixed Operations Manager

April 18, 2024

I can tell you this, DO NOT GO TO THIS DEALERSHIP, they only want your money, they are expert in MANIPULATING a FIRST TIME BUYER. They will take advantage of you, I will NEVER go back to this dealership. I More

by Jenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I WILL NOT NAME THEM, THE PERSON KNOW WHO THEY ARE
Apr 23, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jenna, I have looked for sales history with the first name you have used on your review and have not found anything since August of 2023, but I would like to look into your concerns. If you have not posted this in error, could you please email me at ghaw@capitaljeep.com the name used during your purchase and your contact information, and we will address your concerns and get in touch with you. Geoff Haw Fixed Operations Manager

February 03, 2024

I purchased a 2016 Dodge Grand Caravan. After negotiating the price on the phone, I had my mechanic go in and do an inspection. They gave him a mechanical inspection from their mechanics sh More

by dan
Recommend Dealer
No
Employees Worked With
Salesman went by Max...Another I dealt with Guy Daniel Mitchell, Adrian Ramlal
Feb 05, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Dan, same response as we have done for your other reviews. Hello Dan, I waited until all the sales managers arrived to ask but no one has any memory of dealing with anything similar to this, and the name you have used on your review is not in our data base. If you have posted this in error we kindly ask you to remove it. If you used a different name please email me that name and your contact information (a vin # for the vehicle would also be helpful) to ghaw@capitaljeep.com and I will do my best to address your concern for you. Second Reply: Hello Dan, I have just opened up your email that I received over the weekend. Give me some time to look into your concern. Geoff Haw Fixed Operations Manager

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