Capital Chrysler Jeep Dodge Ram
Edmonton, AB
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1,330 Reviews of Capital Chrysler Jeep Dodge Ram
Awesome experience! Service staff are very friendly and accommodating. I’m satisfied with the work. Highly recommended! Service staff are very friendly and accommodating. I’m satisfied with the work. Highly recommended! More
Paul is the best service advisor he's always willing to make time for me even when he's very busy & always a nice guy to talk to, Paul is the only reason that I come to this dealership as he makes everythi make time for me even when he's very busy & always a nice guy to talk to, Paul is the only reason that I come to this dealership as he makes everything go smoothly. More
Bought a new vehicle. Went to pick up and the sales person was late, then forgot to give us manual and paperwork. Still have not gotten paperwork, Manual or mats for our v Went to pick up and the sales person was late, then forgot to give us manual and paperwork. Still have not gotten paperwork, Manual or mats for our vehicle despite multiple attempts at trying to get information More
I can tell you this, DO NOT GO TO THIS DEALERSHIP, they only want your money, they are expert in MANIPULATING a FIRST TIME BUYER. They will take advantage of you, I will NEVER go back to this dealership. I only want your money, they are expert in MANIPULATING a FIRST TIME BUYER. They will take advantage of you, I will NEVER go back to this dealership. I was pressured to buy a vehicle right on the spot. I hate them and I don't like them. I am not happy at all when I purchased this vehicle. I just realized it after I signed the document that I was aggressively push and manipulated at sales department and finance department. So lesson learned, do not let the dealership take control of you, because at the end of the day, it is me who will spend the money, it is me who will suffer. This dealership saw me that I am a newbie in buying a car, newbie in Canada. Be wise, be smart. DO NOT GO TO THIS DEALERSHIP. More
I purchased a 2016 Dodge Grand Caravan. After negotiating the price on the phone, I had my mechanic go in and do an inspection. They gave him a mechanical inspection from their mechanics sh After negotiating the price on the phone, I had my mechanic go in and do an inspection. They gave him a mechanical inspection from their mechanics showing everything was checked off as ok. He was told when he wanted to do the test drive he was only allowed to take the van around the block. Their mechanics had cleared all the codes. The van looked ok. I completed the purchase and picked up the van on Saturday. 20 minutes into driving it home it started stalling whenever the van was brought to a stop. I called my mechanic and he said he would come check it on Monday. On inspection Monday the transmission torque converter is failing and it will cost approximately $4000 to repair. When I called the dealership, I was told because my mechanic did the inspection there was nothing they could do. They can cover up an issue, and if you don't discover it, it is your problem. I am looking to get the van repaired or returned for a refund. When asking the salesman and their internet sales manager for their managers contact information, they won't answer my texts or emails. I have an employee that needs the van out of work because of Capitals lack of action. I have filed a complaint with Amvic but hope you contact me and resolve this fairly. I am sadden that there is a lack of caring. This type of business practice has affected our business and staff. More