Capital Chrysler Jeep Dodge Ram
Edmonton, AB
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1,331 Reviews of Capital Chrysler Jeep Dodge Ram
amazing service and help by BOTH sales and financing. Walked in to an amazing experience. The sales agent (stefanie) was friendly, helpful and genuine. Very refreshing. The financing agent (P. Seth) was a Walked in to an amazing experience. The sales agent (stefanie) was friendly, helpful and genuine. Very refreshing. The financing agent (P. Seth) was a true delight to work with as well. Both members of the jeep team were true all-stars. More
Ram 1500 Sport Stef was absolutely amazing, very friendly and knows her trucks! She made the process of trading our truck and purchasing a new one simple. Stef mad Stef was absolutely amazing, very friendly and knows her trucks! She made the process of trading our truck and purchasing a new one simple. Stef made sure our new truck had everything we wanted in it and we love it. I would recommend Stef to anyone. Thanks again Capital and Stef. More
Refreshing Experience My experience was great, I came to the dealership knowing what I wanted and Stef found exactly what I wanted first try. Super friendly, personabl My experience was great, I came to the dealership knowing what I wanted and Stef found exactly what I wanted first try. Super friendly, personable and not afraid to get her hands dirty. She was even nice enough to let me help her swap my old tonneau cover to the new truck :). The whole sales team that I experienced will be seeing me again for future purchases. Natalia was an excellent resource and helped me choose service packages in a timely fashion, at a great price. Came in at 1pm drive home in my new Ram at 6pm, love it More
Thank-you Stefanie for a seamless great experience!!! Stef went out of her way to make sure that every concern and need was met in a timely and professional manner. Her efforts are greatly appreciated and Stef went out of her way to make sure that every concern and need was met in a timely and professional manner. Her efforts are greatly appreciated and were the determining factor in why I made this purchase!!! Also a big thank-you for Natalia for assisting with the finance portion of the sale!! More
We now have a great ride!! Would like to thank Steph Clarkson for helping us find a great new Jeep Cherokee North. We hesitated and missed our first choice vehicle. When we we Would like to thank Steph Clarkson for helping us find a great new Jeep Cherokee North. We hesitated and missed our first choice vehicle. When we went back, she took the time to find us exactly what we were looking for, nothing was too much trouble. It's not often you feel comfortable purchasing a vehicle, our whole experience was a blast! The Jeep was ready in time for our trip to British Columbia and it performed beautifully. We had a great experience at this dealership! Thank you Steph, we would recommend you to any of our friends. More
Quick and easy Stephanie was very quick and put a rush on everything working very hard to get me approved for a vechicle and be able to drive it off the lot in just Stephanie was very quick and put a rush on everything working very hard to get me approved for a vechicle and be able to drive it off the lot in just a few short hours ! Seth in finance was also very informative and helpful. More
Stef has the energy and knowledge Stef was very knowledgeable about the product and what made it different than the competitor's versions. Very pleasant and passionate about selling c Stef was very knowledgeable about the product and what made it different than the competitor's versions. Very pleasant and passionate about selling cars. She was very good (especially on text) at keeping me informed on the products available. More
Pleasant Experience We bought a fully-loaded Dodge Journey Crossroad from Capital Motors at a very reasonable and affordable price. Rob, the Product Adviser, made the sa We bought a fully-loaded Dodge Journey Crossroad from Capital Motors at a very reasonable and affordable price. Rob, the Product Adviser, made the sales process easy and smooth for us. His product advise helped us with quick decision making. He very well coordinated with the finance department and service department to ensure the paperwork was in place on time, and that the vehicle met all the meets and standards before our pick up. More
Service Department - Is pathetic - lacks service. I have not had any quick or timely help with servicing of my truck. First time I went for a oil change in their "QUICK LUBE" it took 3 hours. As t I have not had any quick or timely help with servicing of my truck. First time I went for a oil change in their "QUICK LUBE" it took 3 hours. As they have not sure on the proper process to change oil on my Dodge Ram Eco Diesel truck. Then my check engine light comes on 1 month later, I bring it in after making an appointment. Day one they have the truck for 10 hours just to tell me they do not have the part (sensor) and I will need to bring it back tomorrow. Day two- I bring it back the next day for 10 hours and they tell me that they just realized that they need another part (Sensor) and I need to bring it back tomorrow. Day 3 - I return and they have it for 10 hours and tell me I can't have it back as they took it apart and they don't have the right part (sensor). They do give me a loaner at this time but my truck has our car seats in it for our children and we do not live in city. Day 4 - They call me to let me know that they ordered the wrong sensor. I still have not received my vehicle back and I don't know if I ever will. If this is warranty work, I would hate to see how they treat a old vehicle. At this rate it would have been quicker for me to go on you tube try to figure out what wrong and do it myself. The guy on the phone tries but it does not matter as I don't care, I just need my vehicle. They should start paying my monthly car payment if they are going to keep it any longer. I have already missed hours of work on this as well. It is a $60K + vehicle that I cannot get serviced or oil changed and I only have 15000 km on it. If I can't get good service soon, I am going to call a competitor to try and get out from this loan and buy a vehicle that I can get serviced. More
Pleasant surprise. I was looking at a couple different dealerships for a Jeep Grand Cherokee, for the purpose of towing a travel trailer. From my first visit to Capital, I was looking at a couple different dealerships for a Jeep Grand Cherokee, for the purpose of towing a travel trailer. From my first visit to Capital, until my fifth(when I purchased), Steph was very attentive, and helpful. She was also incredible when dealing with my 6yr old daughter. When my first choice of vehicle had sold, Steph was very patient, and informative in her explanations of other choices. I felt educated, and assured at every point during the buying process. I ended up purchasing the Dodge Ram 1500 Sport, and am very happy with choice. Thanks Steph! More