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Cambridge Hyundai

Cambridge, ON

4.1
748 Reviews

1962 Eagle Street

Cambridge, ON

N3H 0A1

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748 Reviews of Cambridge Hyundai

October 09, 2016

Pleasure To Deal With Over the years I have had over 25 Auto Purchase experiences and my three purchases from Cambridge Hyundai have been the most enjoyable and most profes More

by Ron Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Erwin, Paul Walia, Ryan Van Schaik, Tracy Pacheco, Chris Colquhoun, Mike Lear, Amanda Rose - Bodden
October 09, 2016

Go Cambridge Hyundai! What a great place to purchase the perfect vehicle! Great customer service, super friendly and community oriented. The only place for a new car in Cam More

by ElvisNewbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylee Erwin-Wheeler, Amanda Rose - Bodden
October 09, 2016

Pleasant As an owner of a Santa Fe already I was looking to upgrade for more bells and whistles. Andy was relatively new at the time, but was very professional More

by Bert F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Orooj Alam, Mary Young
October 08, 2016

Amazing! I needed a new vehicle, and wanted a Tucson. Cambridge Hyundai got me in the car I wanted at a price I could afford. A special thanks goes out to Aman More

by JodieM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walia, Amanda Rose - Bodden
October 08, 2016

Great Salesman!! I recently purchased a 2016 Tucson from Andy. I was extremely pleased at how professional and helpful he was. It was very nice to finally meet Mark af More

by Doug Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy (sales representative), Mark Erwin, Mary Young, Ryan Van Schaik
October 07, 2016

Exceptional customer service From Jon, to Todd to Paul, they made me feel like my issues with my old VW was the priority to fix. They got me into the right car and helped me with More

by Brian McCallum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Walia, Jon Newton
October 04, 2016

Awesome service! I just purchased a new 2017 Elantra GL. It was my first time purchasing and was not sure what to expect. I was pleasantly surprised because my service More

by Dempster1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Walia, Mary Young, Nigel McGarr
September 29, 2016

Customer for life! The best car buying experience ever. The first time I walked into Cambridge Hyundai not knowing which car I was eventually going to buy, Amanda was ve More

by Krishybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Walia, Amanda Rose - Bodden
September 27, 2016

Horriable Experience. The worst Hyundai ownership I have ever seen. To guys who is looking forward to buy car from this dealership" Be aware of the fraudism behind the att More

by Gibi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Erwin, Ryan Van Schaik
Sep 27, 2016 -

Cambridge Hyundai responded

Dear Sir/Madam The Sales Representative in this case was extremely professional and was quite caring during the entire process. No one "rushed" or "pushed" you into buying this vehicle. In fact, there was a plethora of dialogue via internet and in person. You did NOT buy the vehicle the first time in and each of our staff members were nothing but courteous. You changed your mind a minimum of 4 times during the process causing us to re-work all of the documents. We did so with pleasure, after all, you are our customer. To say the very least, not only was the staff courteous, they were more than patient as well with many of your demands You purchased a vehicle that has a clean history and free of accidents. It is quite possible that there were minor scratches on the vehicle (it is a 2015 model and previously owned) the Sales Representative offered you a touch up stick for future use in case of stone chips etc The day you came to pick up the vehicle, you weren't satisfied with the condition, you were pointing out swirl marks that were simply a part of the paint and time. You waited the additional time to pick up your car because you demanded we take it back and buff and polish the car to a state that would never be acceptable to you.. Almost 5 months later you have come back to the Dealership to point out a broken skid plate underneath the vehicle. With pleasure we took it in to our shop to look at it, we had the original technician who safetied your vehicle come and review it. The first thing he said was...."This vehicle has been painted"...With that, we noted that the vehicle had NO previous paint work and was accident free. The rad support has also been compromised, this was NOT like this when you picked up the vehicle. We discovered from you that YOU had the car painted (and it is of poor quality) This damage has been caused by you during this time and you are demanding we pay for it. As a result of us not willing to, you have threatened us with a bad review and have done so. The vehicle has lots of warranty, but we did NOT cause the damage and the fact you have had the car painted is attempting to cover up something. Our motto is clear and concise...Whatever It Takes...We will never compromise our integrity and we certainly wouldn't compromise the clients safety.

September 27, 2016

great service I wanted to give a shout out to Nigel McGarr who provided outstanding service as I was looking for a Santa Fe. He kept in contact and communication w More

by ish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nigel McGarr
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