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Cambridge Hyundai

Cambridge, ON

4.2
973 Reviews

1962 Eagle Street

Cambridge, ON

N3H 0A1

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973 Reviews of Cambridge Hyundai

June 18, 2014

The best dealership around Mary Young was amazing to deal kind pleasant and very knowledgeable. I can call her up at anytime and she is always there to help even if she is to g More

by schurter1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Young, Alice, Mary Young
June 17, 2014

Love my new car! Mike, you are not only polite and professional but also very patient. You were patient with me even when I continued with so many questions. You mad More

by fatimapereira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 16, 2014

Simply Marvellous Finding the right vehicle was one thing, finding the right Dealer is another. My wife and I recently made the purchase of a beautiful Hyundai Santa Fe More

by stephenkmichaels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Erwin-Wheeler
June 14, 2014

Poor Service Service person did not seem to to know how to retrieve any information from the computer. It took him a long time to find my information which was ver More

by joelcaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 16, 2014 -

Cambridge Hyundai responded

Hi... Would it be possible to speak with you on the telephone??? i am extremely sorry we have made your visit unenjoyable...I want to get to the root cause and make you a happy customer. With Kind Regards, mark A Erwin Dealer principal Cambridge Hyundai 519-650-5080.

Jun 23, 2014 -

Cambridge Hyundai responded

Dear joelcaro..... I apologize for using your USERNAME, I am unable to verify what your name actually is... Your satisfaction is of utmost importance to me, I followed up with a quick note that you and I may speak in person or on the phone. Please give me a call at you earliest convenience. Kind Regards, Mark A Erwin Dealer Principal Cambridge Hyundai

Jun 23, 2014 -

joelcaro responded

Marcus was friendly enough however he did not seem to know what he was doing, I called him twice and my wife also called him and all times it took him a long time to give us the answers to our questions. When we talked to other service reps we got our answers in a timely fashion.

Jun 23, 2014 -

Cambridge Hyundai responded

Can I please have your name so I can look into this properly. I apologize for your experience....Marcus in fact is one of the best Service Advisors I have ever worked with. I don't know what has happened....I do have a new Service Advisor who is just learning our computer program. I have searched extensively through our data base to find the name Caro and have been unsuccessful. Would you mind providing me your name and perhaps number so we can speak? Thanks very much... Mark

Jun 24, 2014 -

Cambridge Hyundai responded

Please sir... Can we speak about your experience?? My number one priority is Customer Satisfaction...It is so important to me. Unfortunately, and perhaps to a degree unfair....I don't know your name to reference what the issue was...How can I help you with this. please respond and give me the necessary direction to right a wrong. Kind Regards, Mark

Jul 03, 2014 -

Cambridge Hyundai responded

Dear Sir or Mam... Our goal is to provide the very best service we possibly can, our "MOTTO" is Whatever it Takes" I diligently e-mailed and tried to reach you with no luck to understand the situation. From the name provided, we were unable to find you in our data base. Your name is nowhere to be found, we don't even know if you are a client. I asked repeatedly for your name so I could look into the situation. Unfortunately, you did not respond to my request, therefore I cannot begin to look into anything for you...I don't know who you are. Mark A Erwin Dealer Principal

June 13, 2014

AWESOME!!! I want to say a Huge THANK YOU to Kylee and Cambridge Hyundai. After my wife was involved in a car accident and had her car written off we had to fin More

by Tom1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Erwin-Wheeler
Jun 13, 2014 -

Cambridge Hyundai responded

Thank you so much for the wonderful feedback :) It is greatly appreciated. The Cambridge Hyundai Team

June 13, 2014

A great experience A big thank you to Matt for making the purchase of my new Elantra a great experience. He took the time to sit with me and explain the features in gr More

by Lliwybba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2014 -

Cambridge Hyundai responded

Thank you so much for the wonderful feedback :) It is greatly appreciated. The Cambridge Hyundai Team

June 12, 2014

Awesome Service Everyone at the dealership was extremely helpful. I Traded in my Santa Fe for the beautiful 2014 Elantra GLS. If and when I decide to get another veh More

by leosor1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walia
Jun 13, 2014 -

Cambridge Hyundai responded

Thank you so much for the wonderful feedback :) It is greatly appreciated. The Cambridge Hyundai Team

June 12, 2014

Great Service Great People !!! I cannot say enough about the great service I have received, This is my second car in a year from Cambridge Hyundai, there are so many options in the More

by shuker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orooj Alam, Mary Young
Jun 13, 2014 -

Cambridge Hyundai responded

Thank you so much for the wonderful feedback :) It is greatly appreciated. The Cambridge Hyundai Team

June 12, 2014

sales very good and friendly sales jonaathan gael was easy to work with very helpfull with all aspects of the overall buying experience will certainly reco More

by NEWF1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2014 -

Cambridge Hyundai responded

Thank you so much for the wonderful feedback :) It is greatly appreciated. The Cambridge Hyundai Team

June 12, 2014

My Hyundai Experience We went to Hyundaii to purchase a newer vehicle. We were introduced to Kylee Erwin and she made a huge impact on our lives. I have never dealt with a More

by Hespelergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Erwin-Wheeler
Jun 13, 2014 -

Cambridge Hyundai responded

Thank you so much for the wonderful feedback :) It is greatly appreciated. The Cambridge Hyundai Team