Cambridge Hyundai

Great Purchase In 2010. Awful service Originally bought my 2010 Santa fe and Accent here. Everything worked out great. I have been Dealing with Cambridge Hyundai on and off since 2010. My Originally bought my 2010 Santa fe and Accent here. Everything worked out great. I have been Dealing with Cambridge Hyundai on and off since 2010. My latest service issue was the worst, so that's all I will talk about. 2 weeks ago I had a wheel bearing start to go. I brought my Santa Fe in for service. I asked them to change both bearings on the front. I recieved a phone call From Ryan who has been a service manager for sometime. he informed me that the passenger side went on with no issues. But the driver side would not come off so it will cost me another $1800.00 because they would have to bust the axle to get it off. I asked them to stop all work. I rented a Uhaul car trailer, loaded the Santa fe up, and headed to were i now live Windsor. I dropped the car off at Windsor Hyundai and asked them to change the wheel bearing and i did not tell them about what was quoted from Cambridge Hyundai. 2 hours later they called me and said my car was done. And get this. $200.00 cheaper for same job and parts as the dealer in Cambridge. I talked Mark Erwin who runs the place. I told him how I was upset that his service department tried ripping me off again. He did seem sincere and apoligized. I also told him that I would not be making any complaints to Hyundai head office because he really was sorry for what I went through. Well today my wheel almost fell off. i had a thumping noise coming from the passenger front tire area. I jacked it up to take the wheel off so I could check for a broken belt. well guess what? the lug nuts were finger tight. Now I will be going to the top with all my complaints. Also going to be contacting someone in transport safety or whatever. Please do not take your vehicle here. there crooks and not educated More

2017 Elantra Limited lease I brought in my 2015 Elantra Limited lease return (leased from Milton Hyundai..and was not impressed with their follow-up after initial lease, never h I brought in my 2015 Elantra Limited lease return (leased from Milton Hyundai..and was not impressed with their follow-up after initial lease, never heard from them, other than to announce new models etc). I had my 2015 serviced a few times at Cambridge Hyundai, always had a great experience. Decided to do my 2017 lease at Cambridge Hyundai. My initial contact with a salesperson was with Cory Russworm while I was browsing during my last service appt. We discussed my options in terms of leasing again, buying back the 2015. When I came in a month later to discuss 2017 vehicle choices to suit my lease needs, Cory again assisted me and was very helpful. I ended up coming back a week later to select a 2017 Elantra Limited and do up the lease agreement. Cory was not in (I did not let him know) I was coming in that evening. Andy Leandres offered to do the work. And was also outstanding in his assisting me and getting the paper work done. Kylee took over the finance details and was also quite thorough and helpful. Great experience thus far and will be back, would recommend to a friend. Rob Traill More

Will be coming back for next vehicle purchase From the moment I walked into Cambridge Hyundai, I was very impressed with the friendly and professional atmosphere. I worked with Gerry and Kylee and From the moment I walked into Cambridge Hyundai, I was very impressed with the friendly and professional atmosphere. I worked with Gerry and Kylee and have no complaints whatsoever. Gerry made the buying process very pleasant and always went a step above to make me feel welcome and a part of the Hyundai family. Kylee was very easy to deal with and explained everything in a very thorough manner. Would definitely recommend anyone looking for a new vehicle to visit Cambridge Hyundai. More

Friendly staff and overall great experience Cambridge Hyundai gave us a seamless and great experience buying our new car. Gerry and all the other staff we interacted with during the entire exper Cambridge Hyundai gave us a seamless and great experience buying our new car. Gerry and all the other staff we interacted with during the entire experience were helpful, friendly, and knowledgeable. We highly recommend dealing with Gerry and coming to Cambridge Hyundai if you want a good car buying experience. More

Great dealership with friendly staff! The staff at Hyundai Cambridge are very friendly and helpful. I highly recommend asking for Andy while you are there. You will have a great purchase e The staff at Hyundai Cambridge are very friendly and helpful. I highly recommend asking for Andy while you are there. You will have a great purchase experience. More

Cambridge Hyundai made new car purchase easy and pleasant. We were just looking when we met Charles Nefulda. He was very knowledgeable, informative, and patient. He answered all of our questions and offered We were just looking when we met Charles Nefulda. He was very knowledgeable, informative, and patient. He answered all of our questions and offered suggestions. That took us to considering a new vehicle, and to Kylee Erwin-Wheeler. Combining her information with the answers to our questions we made the decision to lease a new vehicle. Both Charles and Kylee were great, going way beyond my previous car buying experiences. More

No pressure atmosphere. I had the privilege of dealing with Gerry Santos for my first Hyundai purchase. I didn't feel that I was dealing with a salesman, but more of a friend I had the privilege of dealing with Gerry Santos for my first Hyundai purchase. I didn't feel that I was dealing with a salesman, but more of a friend, a friend who answered my questions via text before and after hours. That was not only appreciated but above and beyond IMO. I look forward to my first service to see if the rest of the staff are just as pleasant to deal with, as I'm sure they are. Scott. More

Amazing anf Life changing I was at a low point in my life and trying to change it an move on, Gerry Santos and the financial team help changed my life and helped me start livin I was at a low point in my life and trying to change it an move on, Gerry Santos and the financial team help changed my life and helped me start living again. I can proudly say this is my first experience and I'm glad I took a shot with Hyundai Cambridge. I will recommend this dealership to everyone I know .Thanks Cambridge Hyundai !! More

My first santa fe I just wanted to thank Andy Leandres for making our purchase so easy. I just love our 2015 santa fe we bought. Andy was very patient with us and i g I just wanted to thank Andy Leandres for making our purchase so easy. I just love our 2015 santa fe we bought. Andy was very patient with us and i got the exact vehicle i was looking for. He kept in contact via emails or phone calls, answered every question we had. Gave us a great price on our trade in. He made sure my suv was detailed...it looks like a brand new vehicle. He took.the time to go over everything in the vehicle, so i knew exactly where everythibg was and how it worked. Thank you Andy. Also would like to thank Charles in finance, he explained everything efficiently and made sure our suv was ready for pick up on time. Thank you charles More

The Easiest Purchase I Ever Made Back in 2010 I purchased my first Tuscon, from Gerry and Paul, and it was so easy and comfortable, I left there smiling and told everyone about my exp Back in 2010 I purchased my first Tuscon, from Gerry and Paul, and it was so easy and comfortable, I left there smiling and told everyone about my experience. They made such an impression that when my Tuscon was recently totaled in a crash, I thought I would visit them again and see what they could find for me. Imagine my surprise, when after 3 years I walked into the dealership and Gerry called me by name! Talk about amazing! They did it again... Gerry and Paul helped me to purchase a 2017 Tuscon and I LOVE my new SUV! Thank you both so much!! I will keep coming back for more and hopefully more of my friends will too!! More