Cambridge Hyundai

Surprising customer service We were extremely well attended in this dealership, with a warm and helpful service. The seller Mark was very kind and gave us extensive guidance. Pau We were extremely well attended in this dealership, with a warm and helpful service. The seller Mark was very kind and gave us extensive guidance. Paul helped us generously in the financial sector. More

Great experience! I and my wife are newcomers to Canada and Mark was very nice to us. He was very honest and not pushy. He understood all our concerns and helped us thr I and my wife are newcomers to Canada and Mark was very nice to us. He was very honest and not pushy. He understood all our concerns and helped us through the process of choosing our car, looking for financing and making sure all our requests for fixes were done before delivering the car. We are very happy with the experience and we'll surely recommend to our friends. More

BEST CUSTOMER SERVICE EVER!!! so so impressed with this dealership! bough our car from there and also go there for regular services. Had an oil change this past Saturday and Chr so so impressed with this dealership! bough our car from there and also go there for regular services. Had an oil change this past Saturday and Chris was just so amazing, friendly and professional!! we had won a free oil change and were not aware as it was on file and not yet mailed to us..chris mentioned it to us so that we would not lose it before expiry. Which service manager does that!!!!!?? koodos! great lounge to wait in as we have a kid..lots of toys for him and the starbucks coffee!! MMMMM!! and let's not forget the popcorn! my family and I will pay more for service like this (rather than going to a $19.99 oil change place) love Cambridge Hyundai! More

Great experience I had a great experience going here. With some research, I walked in knowing what I wanted and the sales rep Mark was able to assist. He was honest, n I had a great experience going here. With some research, I walked in knowing what I wanted and the sales rep Mark was able to assist. He was honest, not pushy and followed up with me after my test drive. End of the day it's still a business but if you go in knowledgeable of what you want, you will have a great experience. They're an amazing cast at Cambridge Hyundai and welcoming. More

Great Experience! Gerry made my first car purchase hassle free. He is very knowledgeable, professional and extremely friendly. He will try to cater to your needs as muc Gerry made my first car purchase hassle free. He is very knowledgeable, professional and extremely friendly. He will try to cater to your needs as much as possible so you will leave the place smiling. He will let you know extra options you might consider, but he will also give you advice and recommendations so you won't be pressured into buying extra things you don't need. I highly recommend Gerry if you're thinking of buying a Hyundai. More

Not a good experience! We owned a 2006 Sonota and we were ready to replace it with a new Hyundai. We went to the Cambridge dealership as we purchased the Sonota from their We owned a 2006 Sonota and we were ready to replace it with a new Hyundai. We went to the Cambridge dealership as we purchased the Sonota from their dealership on Hespeler Rd 11 years earlier. Long story short we sat first with the salesman and explained what we wanted & didn't want. We only wanted a remote starter and they were going to include that in. We then were ushered over to Paul the finance manager. He was friendly and did his sales pitch of extended warranty, nitrogen air, etc. We declined the extra's. He had us sign numerous papers and said he'd fill them out later. Mistake! We left and proudly informed our neighbours of our purchase. My neighbour asked us about the final cost and I said we didn't have the invoice. He said we should have been given it. I also went online to review the color we picked and noticed a rebate of $750.00 which was never mentioned to us. So I went back the next day to the dealership and asked for a copy. When I received it I reviewed it and noticed there was no rebate but extra costs as mud flaps/wheel locs at an extra cost $369.00 and tire & rim hazard $298.00. I contacted OMVIC (Ontario Motor Vehicle Investigation Council) They were concerned an invoice was filled out later and items added. When I mentioned this to Paul he said we could get out of the contract. I know contracts are binding but I also knew they had fudged the numbers. We immediately cancelled our contract as advised by OMVIC. We then went to the Kitchener Hyundai dealership and told them of our experience at the Cambridge dealership and that we didn't want these extra warranties, locs, mudflaps and wanted to know the final price. Kitchener was fantastic! They gave us a better price for a better model without extra hidden fees. More

Friendly, helpful and professional If you ever want to buy a car without the pressure and that feeling of a friend giving you there best advice you have truly must go visit Gerry Santos If you ever want to buy a car without the pressure and that feeling of a friend giving you there best advice you have truly must go visit Gerry Santos. He had patience and experience that we needed in purchasing our new car. He provided options, was fantastic at answering questions and concerns from both myself and my spouse about the particular car and the differences between Hyundai and other vehicle makers. This was very helpful when you are not quite sure of best options for the money you are spending. I have purchased new cars previously and have never had the positive experience from a sales person before. Thank you Gerry. Of course no deal is complete without the financial people. I have to say Kaylee Erwin-Wheeler was not only professional and quick about things, she was very warm and friendly. She completely understood our needs and wants and went above and beyond to assist us with this experience. Looking for a car I (we) cannot express enough this was the place for us and believe anyone coming in will have the same. Thank you Cambridge Hyundai for having these fantastic people on your staff. More

"I'm very impressed." I've been buying cars for 60 years and always found the experience stressful -- until I visited Cambridge Hyundai. It began one evening as I browed th I've been buying cars for 60 years and always found the experience stressful -- until I visited Cambridge Hyundai. It began one evening as I browed their inventory on the Internet. A pop-up enquired if I needed any help. I told the young woman (Carly?) what I was looking for and we had a nice chat. Later that evening, I got an email from sales manager Todd Silver who said he was calling from home and hoped he could be of service if I visited the dealership. The next day, I received another email, this one from salesman Andy Leandres introducing himself and offering his assistance. I asked for technical details on the 2017 Tucson and a four-page email soon arrived. A couple of days later, I was impressed with Todd and Andy's friendly welcome and Andy's desire for a mutually satisfactory deal. The vehicle's price was highly competitive and I received an offer for my trade-in that exceeded those made at two other dealerships selling similar but different brands. In all, my wife and I were pleasantly surprised by the whole experience, from that first Internet chat to our forming a friendship with Andy, and then finalizing the deal with the charming Paul Walia. As we drove away in a spotless, loaded SUV, we asked ourselves: who knew -- buying a car actually can be enjoyable! More

Great service. I would like to say thank you to Gerry Santos and Paul Walia for the great service I have had experience in purchasing a car from Hyundai. I appreciat I would like to say thank you to Gerry Santos and Paul Walia for the great service I have had experience in purchasing a car from Hyundai. I appreciated the time and being able to give me all the information in choosing my very 1st brand new Hyundai Sonata GL. A very welcoming staff with a great smile. Gerry is a great salesman with a lot of information regarding purchasing a car. Thank you so much and best wishes to all the Hyundai staff. More

CUSTOMER SERVICE AT IT'SINCE BEST! The service at Cambridge Hyundai was exceptional. From the moment I walked into the dealership I could feel the warm of the staff. I was greeted and a The service at Cambridge Hyundai was exceptional. From the moment I walked into the dealership I could feel the warm of the staff. I was greeted and acknowledged the minute I got there. My sales person Jon was amazing he went over the various models of SUV they had, making sure I was within my budget while getting value for my money. Kylee took care of the financial aspect of things she sat down with us and made sure my selection was affordable she went above and beyond to make sure I was getting the best rates possible. At the end of our purchase the manager came out and thanked us for our business. I am very big on customer service therefore it's a great feeling to know that our business is appreciated. I would definitely recommend this dealership to anyone looking to buy a car. More