Cambridge Centre Honda

Fantastic customer service in sales,service and parts! We bought our 2016 honda crv at cambridge center honda in june. RICK AYRES was our salesman and it was the most relaxing positive experience. ( we We bought our 2016 honda crv at cambridge center honda in june. RICK AYRES was our salesman and it was the most relaxing positive experience. ( we went to honda and toyota dealers from cambridge to goderich) Rick was knowledgeable,personable and not pushy. After our purchase I had a concern with headrest positioning and RICH SNIDER IN PARTS researched it and found a solution .within 24 hrs he had issue resolved and communicated with me several times during that time and after to ensure my comfort. Dave and Carolyn in service are very pleasant and competant. We have found their pricing fair and always on time. There was a free" new honda owner car clinic "offered and we found it very informative. We had our first oil change done and were pleased with the customer area-up to date reading material and well stocked coffee and tea bar. A friend had referred us and our salesman Rick even sent her a thank you card with a cheque for $100. We just purchased our snow tires for crv at cambridge centre and they had very competitive pricing and again top notch service. We highly recommend them! Keep up the great work and we love the free car washes after a service! The Marck family More

Great Customer Service Cambridge Honda has friendly and knowledgeable people greeting & servicing vehicles. This experience here was 100% better than the Honda Dealership i Cambridge Honda has friendly and knowledgeable people greeting & servicing vehicles. This experience here was 100% better than the Honda Dealership in Guelph who are rude and abrupt with their customers and potential customers. Thanks again for the great service provided and explaining the service that was being done to my vehicle. More

Amazing Experience! This was my first car purchase, quite scared to be honest didn't know what i was getting myself into but good thing the staff here at Cambridge Centre This was my first car purchase, quite scared to be honest didn't know what i was getting myself into but good thing the staff here at Cambridge Centre Honda were there to help me guide myself through the whole process and a special thank you to Kevin Mackenzie, He helped me personally with finding my vehicle and i'm very pleased with the experience and atmosphere of this dealership. More

Great experience, start to finish. We enjoyed our experience working with Mark Stables at Cambridge Centre Honda, where we purchased our 2017 Pilot. He was helpful, knowledgeable and fl We enjoyed our experience working with Mark Stables at Cambridge Centre Honda, where we purchased our 2017 Pilot. He was helpful, knowledgeable and flexible, even communicating with us when he was out of the office, to ensure we had timely information. We also appreciated the service provided by Colin Nicholls--he was friendly, eager to make our experience as easy as possible and was also knowledgeable. More

excellent crew Service crew are great & understanding to work with. Always smiling and accommodating. Lounge & reception is welcoming. The popcorn, coffee and massa Service crew are great & understanding to work with. Always smiling and accommodating. Lounge & reception is welcoming. The popcorn, coffee and massage chair are nice gestures. More than happy to recommend. More

Best Service we ever had! People we dealt with knew customers needs. They tread us professionally, friendly with patient in a warm atmosphere. Kevin and Colin made us feel to t People we dealt with knew customers needs. They tread us professionally, friendly with patient in a warm atmosphere. Kevin and Colin made us feel to tell other people of your service. Herbert and Hiromi Krosta. More

Excellent service I gave them a five star because the staff are great they're caring their quick at their job they know what they're doing. I haven't had a problem go I gave them a five star because the staff are great they're caring their quick at their job they know what they're doing. I haven't had a problem going to see them every time to bring my car service. More

Don't waste your time with this dealership I've purchased two new Hondas from this dealership right from the time when they were located on Beaverdale Road in Cambridge and to their Hespeler Ro I've purchased two new Hondas from this dealership right from the time when they were located on Beaverdale Road in Cambridge and to their Hespeler Road location. Over the years I've experienced all sorts of issues with poor and incompetent service. Everything from not tightening oil filters, not tightening transmission drain plug screw enough, both resulted oil loss! Pressure washing my engine bay to only have the check engine light come on immediately afterwards and told it wasn't them. Not standing behind warranty work which has now become the deal breaker for me. I will NEVER buy another vehicle from them and service forget it!! I remember once a previous service manager named Roger Allard telling me after I said this is how you treat a customer who buys a new car. "Sir, we don't make our money from people who buy new cars, we make our money from the service." I guess that why they are called stealerships. Folks listen to me steer clear of this place. Yes they are all smiles and act pleasant to your face but the bottom line is they are there to take your money and as much as they can. More

sketchy service, inconsistent answers, bad cars Not happy with this dealership. Used Honda civic was dirty and in bad shape. They wanted my money after showing me a piece of junk. Found better deals Not happy with this dealership. Used Honda civic was dirty and in bad shape. They wanted my money after showing me a piece of junk. Found better deals and more selection at Shopwilsons in Guelph. More

Very positive new car buying experience With over 50 years of driving experience I have just purchased my first Honda vehicle. I do a lot of research for such a big purchase and a dealership With over 50 years of driving experience I have just purchased my first Honda vehicle. I do a lot of research for such a big purchase and a dealership with a good reputation is important to me. This dealership came very highly recommended to me by family and every review I read online was positive. I dealt with Kevin for this purchase and, to be honest, of all the people I have purchased cars from, Kevin was the most knowledgeable, understanding and patient I have met. He took the time to go through everything from selecting the vehicle, colour, accessories, to the delivery meeting where he kindly went over every vehicle detail with me. His approach with how he treats customers made me feel comfortable as there was no pressure. I would highly recommend Kevin and the Cambridge Centre Honda dealership for your car-driving needs. It's a great atmosphere, with friendly people and an evident teamwork environment. I hope to be a long term customer. Thank you Kevin and the team at CCH. My new CRV is wonderful. More