Cam Clark Ford Richmond

Service was good Susan at the Service Desk was very helpful and went to great lengths to explain the bill to us. Our only disappointment .....our truck wasn't washed. Susan at the Service Desk was very helpful and went to great lengths to explain the bill to us. Our only disappointment .....our truck wasn't washed. Has this service been stopped? Brand serviced was an F-150. We worked with Susan although I see she is not on your list!!! More

Awesome employees Employees are always helpful specially Akesh. He is very friendly and knowledgeable. We've been to a lot of dealership and Ford is the best. Keep up t Employees are always helpful specially Akesh. He is very friendly and knowledgeable. We've been to a lot of dealership and Ford is the best. Keep up the good work. Customer service is the key to a successful business. The Thornhill's More

The staff and management once again exceeded my expectations My vehicle was serviced promptly and professionally. My service agent Akesh Makan was more than accommodating in the work that was done to my vehicl My vehicle was serviced promptly and professionally. My service agent Akesh Makan was more than accommodating in the work that was done to my vehicle. More

Professional service Jacky helped us to choose the F-150, he is so kind and patient while we deciding our features. And Mike ZHANG is the most awesome business office mana Jacky helped us to choose the F-150, he is so kind and patient while we deciding our features. And Mike ZHANG is the most awesome business office manager I have ever seen, he helped us a lot for our vehicle. Really appreciate for the help. They are professional ! More

awesome The dealership and service in Richmond washed my car even though they are very busy. Also they helped me to fix my key which was fell apart. The dealership and service in Richmond washed my car even though they are very busy. Also they helped me to fix my key which was fell apart. More

Awesome Service From Start To Finish The Service Is Great , Friendly Staff , Good Coffee In The Waiting Room , You Get Your Vehicle Back In Time As Promised . Awesome From Start To Finish The Service Is Great , Friendly Staff , Good Coffee In The Waiting Room , You Get Your Vehicle Back In Time As Promised . Awesome ! Have A Merry Christmas & A Happy New Year More

Awesome service The service we got was exceptional I would email questions number of times and always got a response back right away from Calvin he was wonderful grea The service we got was exceptional I would email questions number of times and always got a response back right away from Calvin he was wonderful great customer service along with after perchasing my escape the service just got better More

service at cam clark ford very courteous staff even when they are busy they make the time to listen and help.akesh and crystal in the service dept have more than gone out of th very courteous staff even when they are busy they make the time to listen and help.akesh and crystal in the service dept have more than gone out of their way when i have had a problem with both my fords.it is this above and beyond service which keeps me going back. More

Good check up Simple check up & rotate tires. Customer service rep was helpful. Rohin? Gave extension on tires for life cancellation. ( Not sure how it was able to Simple check up & rotate tires. Customer service rep was helpful. Rohin? Gave extension on tires for life cancellation. ( Not sure how it was able to be cancelled in the first place?) No car washes being done that day as short staff but they did try to wash it. More

great service department very friendly staff, I was helped by Sue, who took care to ensure that our vehicle was brought back to us clean and in top condition. very friendly staff, I was helped by Sue, who took care to ensure that our vehicle was brought back to us clean and in top condition. More