Cam Clark Ford Richmond

Great Experience I brought my 2011 Ford Focus in for servicing on January 4th, 2018. The service representative I dealt with, Suman Holomego, was very friendly and exp I brought my 2011 Ford Focus in for servicing on January 4th, 2018. The service representative I dealt with, Suman Holomego, was very friendly and explained to me all the services that would be done on my car. My car was ready within 2 hours as promised. I was very pleased with the whole experience. I purchased the car at this Ford dealership and have had all its servicing done at this location. More

Always excellent service I have always had excellent service for both my work and personal vehicles. Akesh and Chystal have always been great to deal with and extremely helpfu I have always had excellent service for both my work and personal vehicles. Akesh and Chystal have always been great to deal with and extremely helpful. More

Excellent service I have been dealing with this location for many years now. Akesh is very professional, knowledgeable and always friendly and he makes sure my truck is I have been dealing with this location for many years now. Akesh is very professional, knowledgeable and always friendly and he makes sure my truck is ready on time. More

Service/ oil change on 2010 F-150 My service on my F-150 was painless! From walking in the service door and being greeted by a service agent, and him listening to my wants on fixing a My service on my F-150 was painless! From walking in the service door and being greeted by a service agent, and him listening to my wants on fixing a problem on my running board! I waited for my service to be completed and it was all done 15 min. earlier than quoted! I bought my 2010 Ford new from this dealer and have been going back for servicing ever since! Great dealership and the best service manager going! Judy Jobse! More

205,000 service for 1997 Explorer As always, very thorough and completed on time. Service staff is first-rate, Akesh is my go-to guy, as he has a thorough knowledge of what technicians As always, very thorough and completed on time. Service staff is first-rate, Akesh is my go-to guy, as he has a thorough knowledge of what technicians relate as problematic. On a previous visit with another vehicle, he made sure I understood what the repair issue was by taking me into the shop for a direct inspection. I could see the damage was my fault; hence, no warranty coverage. As a retired teacher, I read people very well. He was sympathetic, but, more importantly, honest and sincere. What more could a longtime customer ask for? More

Service was good Susan at the Service Desk was very helpful and went to great lengths to explain the bill to us. Our only disappointment .....our truck wasn't washed. Susan at the Service Desk was very helpful and went to great lengths to explain the bill to us. Our only disappointment .....our truck wasn't washed. Has this service been stopped? Brand serviced was an F-150. We worked with Susan although I see she is not on your list!!! More

Awesome employees Employees are always helpful specially Akesh. He is very friendly and knowledgeable. We've been to a lot of dealership and Ford is the best. Keep up t Employees are always helpful specially Akesh. He is very friendly and knowledgeable. We've been to a lot of dealership and Ford is the best. Keep up the good work. Customer service is the key to a successful business. The Thornhill's More

The staff and management once again exceeded my expectations My vehicle was serviced promptly and professionally. My service agent Akesh Makan was more than accommodating in the work that was done to my vehicl My vehicle was serviced promptly and professionally. My service agent Akesh Makan was more than accommodating in the work that was done to my vehicle. More

Professional service Jacky helped us to choose the F-150, he is so kind and patient while we deciding our features. And Mike ZHANG is the most awesome business office mana Jacky helped us to choose the F-150, he is so kind and patient while we deciding our features. And Mike ZHANG is the most awesome business office manager I have ever seen, he helped us a lot for our vehicle. Really appreciate for the help. They are professional ! More

awesome The dealership and service in Richmond washed my car even though they are very busy. Also they helped me to fix my key which was fell apart. The dealership and service in Richmond washed my car even though they are very busy. Also they helped me to fix my key which was fell apart. More