Cam Clark Ford Richmond

Good check up Simple check up & rotate tires. Customer service rep was helpful. Rohin? Gave extension on tires for life cancellation. ( Not sure how it was able to Simple check up & rotate tires. Customer service rep was helpful. Rohin? Gave extension on tires for life cancellation. ( Not sure how it was able to be cancelled in the first place?) No car washes being done that day as short staff but they did try to wash it. More

great service department very friendly staff, I was helped by Sue, who took care to ensure that our vehicle was brought back to us clean and in top condition. very friendly staff, I was helped by Sue, who took care to ensure that our vehicle was brought back to us clean and in top condition. More

Good service Always ready and friendly when I arrive...take time to go thru any questions or problems I may have...I’m given a time when my car will be ready for Always ready and friendly when I arrive...take time to go thru any questions or problems I may have...I’m given a time when my car will be ready for pick up, washed and vacuumed. They go thru the finished report to let me know if any action is required in the future... Very efficient, friendly and thorough...no one else has touched my 🚗 since new. More

Good and fast services Due to work schedule and location, I need to wait for my vehicle -- Akesh was kind to consider my situation and worked with the services team to speed Due to work schedule and location, I need to wait for my vehicle -- Akesh was kind to consider my situation and worked with the services team to speed up: I got my vehicle by 10 AM even though it's expected to be ready by 12 PM! More

Vehicle service Service is friendly and thorough. Technicians great at explaining all work and recommendations. Work completed on time and a courtesy call given to a Service is friendly and thorough. Technicians great at explaining all work and recommendations. Work completed on time and a courtesy call given to advise that job is complete. More

Excellent customer service as always. It is nice to be recognized as soon as you arrive and treated with respect. They are always on top of what is needed for customer service as always. It is nice to be recognized as soon as you arrive and treated with respect. They are always on top of what is needed for my car. More

Fuel Delivery Module Flange replacement Received on time and delivered when suggested. . Pleasent and courteous service. Ready and waiting upon my arrival for pick up. Thank you all for Received on time and delivered when suggested. . Pleasent and courteous service. Ready and waiting upon my arrival for pick up. Thank you all for your friendly service. Thank You Sue Holomego! Cheers & Season Greetings Greg Nicholson More

Excellent customer service as always when I bring in my vehicle under the extended warranty. Estimated time of service reliable and great communication. Professional front desk as always when I bring in my vehicle under the extended warranty. Estimated time of service reliable and great communication. Professional front desk staff. More

Came to replace blinker & experienced amazing service Came in to have a burnout blinker replaced, and the service folks took extra time to do a regular checkup and determined I needed the brakes changed ( Came in to have a burnout blinker replaced, and the service folks took extra time to do a regular checkup and determined I needed the brakes changed (part of the service plan I bought) and arranged to change them, on the spot. This was far above and beyond expectations, and a very good thing, seeing as I was heading out for a Christmas road trip and having the new brakes meant extra safety during the long drive ahead. Thank you very much Dido and Judy for the amazing customer service. Always stellar!! More

TRUST! I love this place! I have been coming here for 10+ years and innately trust Akesh to let me know what needs to be done. He has saved me money by alway I love this place! I have been coming here for 10+ years and innately trust Akesh to let me know what needs to be done. He has saved me money by always being honest about what needs and doens't need to be done. Highly recommend going here. More