Cam Clark Ford Richmond

Excellent service Excellent , friendly and always on time service .Quality work. I'm very happy with this dealership since 1997. It has been 20 years of amazing servi Excellent , friendly and always on time service .Quality work. I'm very happy with this dealership since 1997. It has been 20 years of amazing service. More

friendly and efficient I have had an ongoing issue with my 2012 Ford Focus titanium regarding the power train. The service rep at this dealership has handled my issue profes I have had an ongoing issue with my 2012 Ford Focus titanium regarding the power train. The service rep at this dealership has handled my issue professionally and efficiently. I have just had the clutch replaced (again) and the car is like new. There was no resistance on the dealership's part to relieve this stressful situation and they covered all the work under an extended warranty, which my rep explained to me before the work was done. I feel respected and above all, my goal of reliability with my vehicle is intact. More

Polite, on time ,and understand my concern They answer my phone call for an appointment politely , After the car maintainance they explained clearly about the car condition with me and immedia They answer my phone call for an appointment politely , After the car maintainance they explained clearly about the car condition with me and immediately make another appointment for replacing the cluch Also the car was cleaned outside and inside More

Punctual Service Susan Holomego ensured that the service requirements were conducted in a timely manner, from the 40km prescribed maintenance in the morning to the Susan Holomego ensured that the service requirements were conducted in a timely manner, from the 40km prescribed maintenance in the morning to the 16S41 recall work in the afternoon, with the activities being completed with a complementary car wash. Len More

Extreme Helpful Service consultant Crystal from Service is my reliable go to person for all my service needs or questions. Crystal is ever so patient, friendly and helpful. I can call Crystal from Service is my reliable go to person for all my service needs or questions. Crystal is ever so patient, friendly and helpful. I can call Crystal regarding any slightest or silliest questions regarding my vehicle, and she will find the satisfactory answers for me. More

Excellent customer service as always!!!! I have been dealing with Ford at the Richmond Automall since 2006 and the service and customer service from Ed Dunn, and all the service dept has been I have been dealing with Ford at the Richmond Automall since 2006 and the service and customer service from Ed Dunn, and all the service dept has been so great I bought my second vehicle in July 2017 from them. More

Professional, thorough, excellent communication I really trust Cam Clark Ford dealership for my servicing. Akesh has always provided excellent communication before and after service. The service was I really trust Cam Clark Ford dealership for my servicing. Akesh has always provided excellent communication before and after service. The service was thorough and even includes a clean of the vehicle! I'm continually impressed with their professional level of service. More

WOW best service ever! We had a flat tire on our new Explorer and brought it in on the spare tire to have the tire replaced. Akesh immediately had the tire inspected and the We had a flat tire on our new Explorer and brought it in on the spare tire to have the tire replaced. Akesh immediately had the tire inspected and they determined it was a factory defect. We had no appointment yet they located a tire for us, replaced the tire within and hour and a half and it did not cost ua a penny. We did not have to argue wether it was a defect or not they just took full responsibility and dealt with it all promptly. We are so pleased with the service at this location. Akesh made our day as we were fearful it was going to be a costly bill and to have this type of service was a very nice surprise! Amazing! You just do not see this level of superior service very often. Thank you Akesh for making a big differance for us! More

Very curtious and trustworthy service I trust their opinion on the service they say is needed. If there is a problem with the vehicle they keep investigating until the issue is fully resol I trust their opinion on the service they say is needed. If there is a problem with the vehicle they keep investigating until the issue is fully resolved. More

service rep Suman Holomego was first rate she was pleasant and efficient. I was checked in at 8 am as promised, was offered a taxi chit so I could get to work rep Suman Holomego was first rate she was pleasant and efficient. I was checked in at 8 am as promised, was offered a taxi chit so I could get to work and was called as soon as service completed My car was cleaned inside and out. Great job. More