Cam Clark Ford Richmond

Great Service Department The staff is always friendly and ready to deal with you when you walk in. They explain thoroughly what's been done before you sign off and explain an The staff is always friendly and ready to deal with you when you walk in. They explain thoroughly what's been done before you sign off and explain any recommendations they make. I've never had a problem or an indifferent attitude from anyone and that's more than can be said for many places these days where customer service doesn't seem to mean much anymore. More

Service department Very efficient, overview of what was to be done and time estimated. Very pleasant and friendly as usual. Please heat the waiting room - had my co Very efficient, overview of what was to be done and time estimated. Very pleasant and friendly as usual. Please heat the waiting room - had my coat on and still froze while waiting. More

Service department They are so professional and really work hard to ensure I am happy and fully satisfied with the experience. I have never had a bad experience dealing They are so professional and really work hard to ensure I am happy and fully satisfied with the experience. I have never had a bad experience dealing with the service department. More

Service and staff "top notch" My service appointment was for 10:30. I arrived 30 minutes early hoping for an early start. Rohin said he would do his best to oblige. My car was read My service appointment was for 10:30. I arrived 30 minutes early hoping for an early start. Rohin said he would do his best to oblige. My car was ready and serviced by 12:00. You can't ask for better than that! More

Friendly, Excellent Staff and Service Ever since I got a Ford, I've always come here to get my car serviced. Akesh is always friendly and will be there to offer good advice. Ever since I got a Ford, I've always come here to get my car serviced. Akesh is always friendly and will be there to offer good advice. More

Always great service I have bought and had my vehicles serviced at this Richmond dealership for well over ten years. I have always had prompt, courteous and excellent ser I have bought and had my vehicles serviced at this Richmond dealership for well over ten years. I have always had prompt, courteous and excellent service with all the employees in the service dept. More

Great Experience I brought my 2011 Ford Focus in for servicing on January 4th, 2018. The service representative I dealt with, Suman Holomego, was very friendly and exp I brought my 2011 Ford Focus in for servicing on January 4th, 2018. The service representative I dealt with, Suman Holomego, was very friendly and explained to me all the services that would be done on my car. My car was ready within 2 hours as promised. I was very pleased with the whole experience. I purchased the car at this Ford dealership and have had all its servicing done at this location. More

Always excellent service I have always had excellent service for both my work and personal vehicles. Akesh and Chystal have always been great to deal with and extremely helpfu I have always had excellent service for both my work and personal vehicles. Akesh and Chystal have always been great to deal with and extremely helpful. More

Excellent service I have been dealing with this location for many years now. Akesh is very professional, knowledgeable and always friendly and he makes sure my truck is I have been dealing with this location for many years now. Akesh is very professional, knowledgeable and always friendly and he makes sure my truck is ready on time. More

Service/ oil change on 2010 F-150 My service on my F-150 was painless! From walking in the service door and being greeted by a service agent, and him listening to my wants on fixing a My service on my F-150 was painless! From walking in the service door and being greeted by a service agent, and him listening to my wants on fixing a problem on my running board! I waited for my service to be completed and it was all done 15 min. earlier than quoted! I bought my 2010 Ford new from this dealer and have been going back for servicing ever since! Great dealership and the best service manager going! Judy Jobse! More