Cam Clark Ford Richmond

Found Just What I Wanted Found the perfect vehicle online and quickly put together a great deal with Calvin Yeh , Internet Sales He couldn't have been more polite, efficient, Found the perfect vehicle online and quickly put together a great deal with Calvin Yeh , Internet Sales He couldn't have been more polite, efficient, accommodating and knowledgeable A Five Star experience to be sure! More

Well organized & knowledgeable, good customer service I brought my car in for an ongoing problem I was facing with the transmission. A technician was booked and a loaner car provided. The problem was ha I brought my car in for an ongoing problem I was facing with the transmission. A technician was booked and a loaner car provided. The problem was handled with no cost to me. I was greatly relieved when I came to pick up my car and found everything looked after. More

Pleasant experience I had my car towed to the service shop for assessment and repairs after having issues with the brakes on my commute into work. My car had some initial I had my car towed to the service shop for assessment and repairs after having issues with the brakes on my commute into work. My car had some initial repairs and had to go back in for more work once it was fully diagnosed. The service was good once they targeted all the issues. The best part was the follow-up from the service technician and assurances that I would still get to where I needed to go while my car was being serviced. More

Good as usual Nothing to complain. Service was done in a quick manner. The staff were friendly and the waiting lounge is decent. Car came back washed and vacuumed Nothing to complain. Service was done in a quick manner. The staff were friendly and the waiting lounge is decent. Car came back washed and vacuumed More

Competent, thorough service My driver's side power window had failed in the down position. This was a serious problem as it occurred in the winter and my vehicle is stored outsid My driver's side power window had failed in the down position. This was a serious problem as it occurred in the winter and my vehicle is stored outside. The service department was able to take my vehicle in immediately that afternoon and keep it under cover until they could get it into a service bay later the same afternoon. The service tech was able to Diagnose the problem right away and my vehicle was repaired and ready for pick the next morning. Good communication throughout. More

Quick and easy I had great service and they answered all my questions. I went in expecting just to look at a car and bought it that day I had great service and they answered all my questions. I went in expecting just to look at a car and bought it that day More

Excellent service: reasonably priced My husband and I are in our mid 70s and each own a Ford vehicle. Both cars have had service and repairs performed at this dealership for seven years My husband and I are in our mid 70s and each own a Ford vehicle. Both cars have had service and repairs performed at this dealership for seven years . In all respects, the service and the service personnel are superior. I would go nowhere else. More

Quick Service Overall service time which including the car wash is over my expectation this time, all required service done within an hour. Service advisor Suman ex Overall service time which including the car wash is over my expectation this time, all required service done within an hour. Service advisor Suman explain very detail same as other advisor, excellent performance. I come to Cam Clark (RichPort) for service because they offered me Tires for life when I purchased my new vehicle as long as I stay in this dealer for all service. I keep my promise for the past 4.5 years. Too bad when Cam Clark came in take over RichPort they cancel this commitment, this makes me very disappoint, if not the attractive offer I wouldn't stay at the same dealer for service special they are not open on Saturday, Everytime when service I have to take at least half day off from my work. I think I should contact Key West Ford when time for my next service which their service department open on Saturday and near where I live. More

service everything was good. I really do not have much more to say but it requires 25 words. Akesh Makan was really good saw my licence plate so had everythin everything was good. I really do not have much more to say but it requires 25 words. Akesh Makan was really good saw my licence plate so had everything ready by the time i got to the counter. I can be tough to please. I didn't like the service at one previous place so i sold my car. More

Great Service Department The staff is always friendly and ready to deal with you when you walk in. They explain thoroughly what's been done before you sign off and explain an The staff is always friendly and ready to deal with you when you walk in. They explain thoroughly what's been done before you sign off and explain any recommendations they make. I've never had a problem or an indifferent attitude from anyone and that's more than can be said for many places these days where customer service doesn't seem to mean much anymore. More