Budds' BMW Oakville

Craig is a fantastic Sales Rep. Each time I'm in he makes a point of coming over to see why I'm in, ensuring I get the service levels I expect, and has rectified any service challenges I've had. I makes a point of coming over to see why I'm in, ensuring I get the service levels I expect, and has rectified any service challenges I've had. I get regular check-in emails to ensure I'm still thrilled with my car, and even arranges a Car wash on my birthday. It's these little touches that will always keep me coming back. In a world where so many companies are willing to take your money and service you to death before they get it, and then forget about you once they have it, it is refreshing and such a pleasure to work with Craig consistnetly and know I'm a top priority for him! Thanks Craig! I'll be back in 2 years for another new car! More

I have had the pleasure of working with Ajeet Kapila in leasing my last three BMW 550's. Ajeet is the consummate sales professional,from product knowledge to complete customer satisfaction and great after leasing my last three BMW 550's. Ajeet is the consummate sales professional,from product knowledge to complete customer satisfaction and great after sales follow-up.He is truly representative of Budds as all my dealings with the entire staff are always excellent.I would recommend Ajeet to all my associates.Respectfully Ernie Ward. More

Ajeet is customer focused as demonstrated by his listening skills, asking probing questions (what I like in a car, what I will be using it for etc) and seeing things through. He is a true professio listening skills, asking probing questions (what I like in a car, what I will be using it for etc) and seeing things through. He is a true professional whom I trust and when I have had issues or concerns he took ownership, even tough he did not cause the issue, and resolved the concerns quickly to my satisfaction. He reaches out proactively to follow up on satisfaction with the vehicle and when I stop into the dealership he always greets me and asks the reason for my visit and how can he help. Ajeet is the reason I will keep coming back to this dealership even though I have moved from Oakville to Toronto. Well done Ajeet! More

Cliff is always a pleasure to deal with, creative and helpful in finding solutions, and repsonsive via multiple channels of communication (email & phone)! The dealership has provided me with great servic helpful in finding solutions, and repsonsive via multiple channels of communication (email & phone)! The dealership has provided me with great service on multiple BMW's as well. More

Craig helped us decide which cars were best for us, and throughout the entire process was very honest and professional. The car buying process was hassle free, and we received the cars in great conditio throughout the entire process was very honest and professional. The car buying process was hassle free, and we received the cars in great condition as promised and in a timely manner. After the purchase , a few issues emerged and Craig responded very well and catered to our requests. I will defiantly be coming back to Budd's and recommending any friends or family to Craig Patey. More

I have been to many BMW dealerships in the past, and none of them delivered a level of service close to that which I received at Budd's BMW. Craig was very helpful from the get-go , he explained my optio of them delivered a level of service close to that which I received at Budd's BMW. Craig was very helpful from the get-go , he explained my options and helped me in trading in my car for two brand new cars that were not even released yet. Had he not told me that the new 3 series was coming out soon, I would have purchased the old model, unknowingly, and I would have been disappointed. But Craig was very honest and courteous, he was of great help throughout the entire car buying process. After the sale was finalized, Craig kept in touch with us, checking on us and asking how we like the car, or if we have any problems that need to be taken care of, he was always an email or phone call away, which was great. We do not live close to Budd's BMW, but after hearing so many good reviews we decided to make it our dealership, and thanks to Craig I do not see that changing anytime soon. I would recommend Craig and Budd's BMW in a heartbeat! Thank you Craig. More

Greg Hubley made purchasing a used car a truly hassle-free and enjoyable experience. I have been searching for a Manual 335i Coupe in black for weeks, and those cars are hard to come by. Lucki hassle-free and enjoyable experience. I have been searching for a Manual 335i Coupe in black for weeks, and those cars are hard to come by. Luckily, one day I ventured into Budd's and Greg found a car that matched my exact specifications, and held it for me until I made up my mind. Greg was very approachable, and at no moment did I feel overwhelmed. He offered me so much of his time, and we went through every detail of the car, including the previous owner's maintenance records and the history of the car. I was very lucky to have found a car that was very well maintained, and before making the purchase I was given an opportunity to drive the car to make sure this was the one. Greg helped me get the car of my dreams, and to this day I am thankful for that. My entire family has purchased from Budd's , and our fleet of BMW's are a constant reminder of the good experience that we had when purchasing at the dealership. After the purchase, I realized that my GPS system was outdated, and Greg saw that I was unhappy and offered to pay for it himself, now my car can find a way home, and I am very thankful for that. The gift I received from Greg when picking up the car was a nice bonus, and was very much appreciated. Thank you for everything Greg! More

Cliff helped us transition from one vehicle to another seamlessly as our lease was coming to an end.. He listened, got us into exactly what we wanted and we could not be happier with our new vehicle. Cl seamlessly as our lease was coming to an end.. He listened, got us into exactly what we wanted and we could not be happier with our new vehicle. Cliff is attentive, responsive and followed up to make sure we were satisfied. No question or concern was left unanswered. We will be back. More

Craig is a true professional consultant rather than a normal sales person. As when a person walked into a BMW dealership, it is like walking into a candy store with too many attractions to explore , fr normal sales person. As when a person walked into a BMW dealership, it is like walking into a candy store with too many attractions to explore , from one model to the other, in which it will be so difficult to make up your mind since all of the models are so attractive Craig is patience, helpful, knowledgeable and great to deal with. I still remember my last minute change of mind from a 335 I convertible to a 335is convertible model, the excitement at that time is still continue onwards from my day to day driving my car to and from work with a great deal of enjoyment. Needless to say, I will be dealing wih Craig on my upcoming purchase soon for my wife and of course, another BMW. Congratulations to BMW in successfully changed a Lexus owner for past 15 years to a BMW supporter and we are looking forward to see what BMW can benefits us on your i8 model as well as the 4 series. Excitement continues with BMW and thanks Craig for everything for now and future dealings with such a world class dealership. William Fung More

I would be pleased to deal with Cliff in future as he was instrumental in my recent purchase of a new BMW X5 vehicle. John instrumental in my recent purchase of a new BMW X5 vehicle. John More