Budds' BMW Oakville

Always a pleasant experience When you walk in you are met with friendly staff in both the service department and sales who go over the top to ensure the best possible experience. When you walk in you are met with friendly staff in both the service department and sales who go over the top to ensure the best possible experience. They have made a repeat customer out of me offering fair and knowledgeable recommendations. I have never been frustrated or stressed out as integrity is always apparent when dealing with Budds’ BMW and specifically Rich and Scott in the sales department. More

Great Service by Joelene Joelene provides extremely responsive service, always seeking to go above and beyond. I have had the pleasure of working with her for about a year an Joelene provides extremely responsive service, always seeking to go above and beyond. I have had the pleasure of working with her for about a year and all experiences to date have been excellent. Jack P More

Great customer service Budds service has been very good overall. I would like to especially point out that Joelene has always gone above and beyond in accommodating busy sch Budds service has been very good overall. I would like to especially point out that Joelene has always gone above and beyond in accommodating busy schedules of the clients as well as being pro-active and being able to provide assistance outside of business hours. It is because of Joelene's customer centric approach that I will continue to patronize Budds. More

A service experience like no other Joelene, with the assistance of a great team, has provided a level of care that surpasses all expectations of how a service department can meet and ex Joelene, with the assistance of a great team, has provided a level of care that surpasses all expectations of how a service department can meet and exceed the needs of their customers. My relationship with Joelene is like that of an old friend who has my best interest at heart. As my X6M is a great example of what current technology can offer, Budds' also is a great example of what a service department can be. Joelene is a bubbly, enthusiastic and quite knowable lady extending an exceptional service experience to those of us whom she serves. More

"The Ultimate Service Experience" Not only is BMW the "Ultimate Driving Experience", bur also the Ultimate Service Experience! All it takes is one phone call to Joelene and my service Not only is BMW the "Ultimate Driving Experience", bur also the Ultimate Service Experience! All it takes is one phone call to Joelene and my service needs are all taken care of. Her attention to detail and follow up allows me peace of mind that my vehicle is in the best of care. Each and every time I have experienced the best of customer care with Joelene. Budds' is fortunate to have her in this role. More

Great service by Corey Scarfo , Mike Rammal I just bought my Car from Budds' BMW In Oakville and the reason for me to go from London to Oakvile is the excellent response that I got from Mr. Core I just bought my Car from Budds' BMW In Oakville and the reason for me to go from London to Oakvile is the excellent response that I got from Mr. Corey Scarfo , over the phone , he was so kind , helpful , patient, polite and very understanding. And when I got there with my family he welcomed us and made us feel very comfortable. Mr . Corey was great , professional and very impressive. We are very happy with our purchase More

Great Both the dealership, Jolene, as well as all the staff I have interacted with have always taken care of myself and my family. In my experience Jolene Both the dealership, Jolene, as well as all the staff I have interacted with have always taken care of myself and my family. In my experience Jolene and all the Budds employees have gone above and beyond. I would highly recommend them as things don't always go as planned but they have always corrected any issue. More

my experience has been good Joelene have been fantastic to deal with she understand my issues and gets answer to my questions she is the only reason I continue to bring my car t Joelene have been fantastic to deal with she understand my issues and gets answer to my questions she is the only reason I continue to bring my car there for services I have only recently started to deal with her but since that time I believe I spent over $ 6000.00 because she had the answer I was looking for and was able to make informed decisions I would recommend "Joelene" regards Lorne More

Excellent Personalized Service Joelene provided excellent service and handled some difficult situation with extreme care. She is very easy to get in touch with, and goes the extra Joelene provided excellent service and handled some difficult situation with extreme care. She is very easy to get in touch with, and goes the extra mile to ensure that any service related issues and work are handled properly. I would highly recommend her for your ongoing service needs for your BMW. More

The best service I've received in the auto industry. I have the pleasure of working with Joelene Crook for all of my service requirements and she has consistently gone above and beyond expectations. Any I have the pleasure of working with Joelene Crook for all of my service requirements and she has consistently gone above and beyond expectations. Any questions or service needs are handled minutes-hours instead of days-weeks at other dealers. In a recent experience this past winter, I was in need of a loaner and Joelene drove into the dealer on her day off, warmed a car up before I got there and apologized that the car wasn't *just* put through the wash. That's the service we receive from Joelene. More