Brian Jessel BMW

Ok i made an appointment for my wife’s car, the first conversation on the phone the person immediately said its due for a brake and coolant flush. I immediately said no the vehicle is coming for an oil c conversation on the phone the person immediately said its due for a brake and coolant flush. I immediately said no the vehicle is coming for an oil change with a brake check and fluids check. Of course they did not follow instructions and A guy named ASH quickly duped my wife into other services. Of course afterwards they are telling me all the thing they did free like required recall repairs by the manufacturer. An oil change at 385$ is already stupid. But to rip[ us off afterwards is just dumb. I will certainly never buy another bmw as a result. Or ever recommend the car. No estimate was ever printed and returned to the customer More

I just renewed my lease for a new 2026 x440i. The service and knowledge provided by Cary Lau and his team was outstanding and reflective of the consistent excellent experience I have enjoyed wi The service and knowledge provided by Cary Lau and his team was outstanding and reflective of the consistent excellent experience I have enjoyed with this dealership over the years More

The best attentive staff , knowledgeable about the product and they try to please. Very good service. product and they try to please. Very good service. More

We just purchased an i4 from Cary Lau. He was very responsive and informative through the whole process. Thank you Cary! You are amazing! He was very responsive and informative through the whole process. Thank you Cary! You are amazing! More

Just received my 2026 BMW Z4 m40i at Brian Jessel. Fantastic car and fantastic experience thanks to Val Almeida! Fantastic car and fantastic experience thanks to Val Almeida! More

Excellent dealer great service with exceptional rep Kelly Chan who provides detail explainations and great service Chan who provides detail explainations and great service More

Brian Jessel BMW has been my only go to place for all my vehicle needs, and Cary Lau has been the best representative we had worked with for over 10 years. Highly recommnded! vehicle needs, and Cary Lau has been the best representative we had worked with for over 10 years. Highly recommnded! More

Large selection, great staff - very expedient group and the focus on customer service is evident. the focus on customer service is evident. More

Excellent dealer great service Delivery was flawless car was prepped Sales went through car and set it up car was prepped Sales went through car and set it up More

We have enjoyed a long-term relationship with Cary Lau, who consistently delivers his best in every service. who consistently delivers his best in every service. More