
Brian Jessel BMW
Vancouver, BC
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258 Reviews of Brian Jessel BMW
I had an amazing experience working with Cary Lau at Brian Jessel BMW! From start to finish, Cary made the process of finding my perfect BMW smooth and enjoyable. He took the time to understand my needs Brian Jessel BMW! From start to finish, Cary made the process of finding my perfect BMW smooth and enjoyable. He took the time to understand my needs and preferences, guiding me to the right model with genuine care. Cary was incredibly responsive, always ready to answer my questions and offer helpful advice. His professionalism and commitment to great customer service truly stood out. I highly recommend Cary to anyone looking for a seamless, supportive car-buying experience. Thank you, Cary, for going above and beyond! More
Amazing service and staff in service department but terrible sales department. Service department is quick and super helpful. Sales department could care less if you’re a customer shopping for a new c terrible sales department. Service department is quick and super helpful. Sales department could care less if you’re a customer shopping for a new car More
In the past 20 years, I have leased a car four times with Cary Lau. He always gave me a friendly, professional and trustworthy attitude. Thank you Cary Lau. Joe & Vincent Cary Lau. He always gave me a friendly, professional and trustworthy attitude. Thank you Cary Lau. Joe & Vincent More
For more than 12 years, this dealership has been my preferred choice but only because of Cary Lau and how well he knows my lifestyle, preferences and car needs. He is ultra patient, professional, perso preferred choice but only because of Cary Lau and how well he knows my lifestyle, preferences and car needs. He is ultra patient, professional, personable and straight to the point - no messing around. Burgess is amazing at financing and is such an expert at what he does that it’s seamless for the customer. The dealership has the best variety and stock. This is my fifth leased vehicle now and would not contemplate going elsewhere! More
The service team has been fantastic to deal with. I really appreciated their attention to detail, timing and communication. I highly recommend. In fact, they are so good, I gave up servicing my BMWs I really appreciated their attention to detail, timing and communication. I highly recommend. In fact, they are so good, I gave up servicing my BMWs on the north shore. More
This is my third lease with Brian Jessel BMW. The service has always been impeccable and I highly recommend them. I've always dealt with Cary Lau and is fantastic to do business with. Stacey Cha The service has always been impeccable and I highly recommend them. I've always dealt with Cary Lau and is fantastic to do business with. Stacey Chang dealt with the finance end and she is personable and professional. More
Cary Lau has always been great to deal with. He always takes care of me. He tries to find the best car that fits my needs every time my car lease is up. I won't even consider another brand becau He always takes care of me. He tries to find the best car that fits my needs every time my car lease is up. I won't even consider another brand because I love how BMW's drive and Cary's excellent customer service over the years. Hope he works there forever! More