Brian Jessel BMW

Excellent service from service adviser Cosimo who explained in detail the work performed on my vehicle. He was kind and courteous. When I had additional questions, he asked the shop foreman to invest explained in detail the work performed on my vehicle. He was kind and courteous. When I had additional questions, he asked the shop foreman to investigate. Cosimo also followed up after my service to ensure all issues were solved. With this level of service, I will always return. Thanks Cosimo! More

Cary was incredibly helpful and knowledgeable, and gave us honest advice as we made our decision us honest advice as we made our decision More

Valentino was exceptionally patient and provided us with excellent attention while we were selecting our new X3. He took the time to answer all of our questions, making the entire experience smooth and enjo excellent attention while we were selecting our new X3. He took the time to answer all of our questions, making the entire experience smooth and enjoyable. We love the car, and thanks to his assistance, it was worth making the switch just before the tariffs were implemented., Thank you!! More

Excellent customer service satisfactory and client satisfaction and delivery on time and after sales service. satisfaction and delivery on time and after sales service. More

We just acquired our 4th BMW from Brian Jessel BMW through Cary Lau. Cary always makes the experience stress-free. He's fair, knowledgeable and professional. He always responds promptly to email through Cary Lau. Cary always makes the experience stress-free. He's fair, knowledgeable and professional. He always responds promptly to email or phone enquiries, and takes the time to explain everything. When we consider a new BMW, our first stop is always Cary at Brian Jessel. And usually that's our only stop! More

Cary Lau was great throughout the whole process from start to finish. Would recommend in the future. start to finish. Would recommend in the future. More

Excellent customer service experience in both sales and service departments. You’re a valued customer. service departments. You’re a valued customer. More

Great experience with Stephen Ip, Kevin, and Colin Yeung. Very professional and attentive to our needs. Very professional and attentive to our needs. More

Your purchase depends on price and experience with the sales agent. Valentino was very professional, patient, and wise. He listened carefully to my request, offerrred what was available, and a potential sales agent. Valentino was very professional, patient, and wise. He listened carefully to my request, offerrred what was available, and a potential option. Although the option car did not have the inside color I desired it was the exact model X1 with just enough options to make me feel comfortable. The initial proposal was fair, but final offer was attractive. Thereafter, I had enough time to feel comfortable with all the new digital infortainement system. I believe that this dealdership is well stocked with vehicles. I was fortunate to have a very good salesperson. I am happy. More

This is my second purchase at Brian Jessel , and 2nd time working with Val to finalize my vehicle purchase. As expected the process was seamless and negotiations were fair. Val is quick to respond and answer working with Val to finalize my vehicle purchase. As expected the process was seamless and negotiations were fair. Val is quick to respond and answer all questions to matter how silly they may be. He took the time to understand what I was looking for this time around and made sure down to the smallest detail, that I’d be happy with my purchase. Sandy took care of the final details for me and she was very sweet, friendly and funny. Finally , Chris walked me through the vehicle itself and showed me some tips n tricks. Working with these 3 was an absolute pleasure. As a female looking to purchase a vehicle on my own, I felt respected and valued. Other dealerships left me feeling pressured and the staff were often condescending. Not at Brian Jessel! They took great care of me from start to to finish. Would highly recommend this dealership to anyone in GVA. More