
Bolton Toyota
Bolton, ON
Filter Reviews by Keyword
By Type
126 Reviews of Bolton Toyota
Wouldn't give me a quote for a car! Despite asking several times for a quote they refused to provide one! I told them I would compare several dealerships. I guess they just want people to pay more... several times for a quote they refused to provide one! I told them I would compare several dealerships. I guess they just want people to pay more... based on my experience I am not inclined to go back. More
Disgusted with sales team. Treated my 13 year old and I,like criminals who couldn't be trusted with the key on a test drive. Told I had to follow sales guy "bryan" in the vehicle. Then told he would kee I,like criminals who couldn't be trusted with the key on a test drive. Told I had to follow sales guy "bryan" in the vehicle. Then told he would keep the keys in his car. Like who does that? I was literally arguing with my son to take his hoodie off before arriving, because I anticipated being treated differently for being black with a mask and hoodie on. Thank you Bolton Toyota for teaching my son first hand what discrimination looks like. More
This place is nothing short of a joke, wouldnt buy a thing from them. Sold me a car with bad front wheel bearings. I brought it to my lexus dealer and they literally wouldnt let me leave cause they were thing from them. Sold me a car with bad front wheel bearings. I brought it to my lexus dealer and they literally wouldnt let me leave cause they were that bad and the dealership let me drive from bolton to london like that....their techs clearly dont care about anything or they are untrained, should have brought them to court for that. Never buy from this place. Seriously, Im not a person that likes to give people a bad name. They are seriously a horrible dealership. More
Sales Manager wouldn't approve additional $5 per month discount for 36 month lease to close the deal for low demand car model trim with manual transmission that was sitting on dealer lot for more than a y discount for 36 month lease to close the deal for low demand car model trim with manual transmission that was sitting on dealer lot for more than a year by now. Wasted time driving to the dealership. More
Very nice service, every thing perfect, thanks for all employees especially Melissa. Every thing was on time, I am so happy to deal with toyota Bolton. Thanks employees especially Melissa. Every thing was on time, I am so happy to deal with toyota Bolton. Thanks More
NEVER EVER GO TO BOLTON TOYOTA.It was the worst NEVER EVER GO TO BOLTON TOYOTA. It was the worst customer service when it comes to end of lease. Come across 3 Lease Managers/ Sales persons and no NEVER EVER GO TO BOLTON TOYOTA. It was the worst customer service when it comes to end of lease. Come across 3 Lease Managers/ Sales persons and non of them able to explain the lease end process transparently and all other options available to the customer. They only tried to sale the new vehicle on lease end. When asked to buy out the leased car they added HIDDEN FEES $899 into it which was not told before at time of buy the vehicle. When enquires to another Toyota dealer as walk in customer they said they will charge only $300 instead of $899 which blow out my mind as BOLTON Toyota doesn’t respect their own customer who bought the vehicle from them. Attitude of the Lease Managers/Sales Person are also very wired with no customer respect. WORST CUSTOMER SERVICE AND EXPERIENCE. I would NOT RECOMMEND BOLTON TOYOTA to anyone. NEVER EVER GO TO BOLTON TOYOTA... More
I have a 2012 Highlander Hybrid that I purchased in 2013. I’ve been a satisfied client of BT’s service department for about 6 years. They explain pricing before the repair, and I’ve found them to be quite fa I’ve been a satisfied client of BT’s service department for about 6 years. They explain pricing before the repair, and I’ve found them to be quite fair and thorough. Melissa contacted m. me to provide this review. More
Amazing employee amazing service warm welcoming thanks 🙏 to Adi who made me very comfortable and mange to get me the car that I love and most important was in my budgets as well thanks to financial advisor to Adi who made me very comfortable and mange to get me the car that I love and most important was in my budgets as well thanks to financial advisor More
Very very poor service from finance manager Never try to Very very poor service from finance manager Never try to trust on him his name is syed I bought used vehicle from them 2 days ago but yesterday mo Very very poor service from finance manager Never try to trust on him his name is syed I bought used vehicle from them 2 days ago but yesterday morning I realized that they charged me more for vehicle. They added hidden charges in it. I tried to call him so many times . He doesn’t pick up my call even yesterday and today He called me in the evening time and said he will call me within 20 minutes but he didn’t call me back . He just try to make excuses because he doesn’t have proof about hidden charges More
good by also they need to teach the finance guy how to treat a customer not to charge for something I the want like $4154.72 I want this money back fest also they need to teach the finance guy how to treat a customer not to charge for something I the want like $4154.72 I want this money back fest this Bolton Toyota is terrible 0 star More