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Bolton Toyota

Bolton, ON

1.3
121 Reviews

12050 Albion Vaughan Road

Bolton, ON

L7E 1S7

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121 Reviews of Bolton Toyota

July 11, 2022

I concur with the bad reviews. They first argued I could not pay cash a used vehicle but instead would have to finance. Later, would charge me an extra $900 fees if I really wanted More

by Laurent
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
April 25, 2022

Thank You Laiq for My new Camry Hybrid. Really very happy with service and love to come back for business in future. Thanks to Syed as well for making finance process so easy and quick. Rec More

by Muhammad Shahbaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laiq,Ahmad
March 21, 2022

Bought a used car from Salesman Abhishek and Manager Raza. With how crazy the used car market is right now they made it extremely easy, quick and hassle free. Very fair price for a certified used car. D More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager Raza and Salesman Abhishek
November 29, 2021

Bought a new rav4 hybrid here. The sales guy was ok, but the finance manager was the worst I have ever seen. Very disappointing experience. The worst was that we complained to the general manager and they More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aamir
July 16, 2021

This review is for the service department. I had an incident with my car and my performance tire had to be replaced while I was in cottage country. I called Toyota Service for some guidance in getting More

by Jo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Landon Martin, Nicholas
Jul 16, 2021 -

Bolton Toyota responded

Thank you for the positive feedback, Jo! It is greatly appreciated.

May 31, 2021

Wouldn't give me a quote for a car! Despite asking several times for a quote they refused to provide one! I told them I would compare several dealerships. I guess they just want people to pay more... More

by Jh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oleg Burkartyk
Jun 04, 2021 -

Bolton Toyota responded

We want to assure you that we value your business very much and are disappointed that we didn't meet with your expectations. Please feel free to reach out to our General Manager Muzammil Ali via email m_ali@boltontoyota.com. Thank you.

February 19, 2021

Disgusted with sales team. Treated my 13 year old and I,like criminals who couldn't be trusted with the key on a test drive. Told I had to follow sales guy "bryan" in the vehicle. Then told he would kee More

by Not impressed
Price
Recommend Dealer
No
Employees Worked With
Bryan
Mar 05, 2021 -

Bolton Toyota responded

We apologize you had a negative experience. However, we provide high level of customer service at our dealership and our staff members are very professional. It seems very unusual for them to treat their customers in this manner. There must have been a misunderstanding somewhere. We will look into this matter to ensure all our customers are taken good care of.

Mar 05, 2021 -

Not impressed responded

I appreciate the apology. I actually thought the same thing until the employee acknowledged he would be holding the keys in his vehicle while i followed him. Im sure if i was wearing a suit and not black this would never have happened. Maybe offer your employee some ARAO training to prevent this from happening again

July 22, 2020

This place is nothing short of a joke, wouldnt buy a thing from them. Sold me a car with bad front wheel bearings. I brought it to my lexus dealer and they literally wouldnt let me leave cause they were More

by Quinnmh
Recommend Dealer
No
Employees Worked With
Older man
July 22, 2020

Sales Manager wouldn't approve additional $5 per month discount for 36 month lease to close the deal for low demand car model trim with manual transmission that was sitting on dealer lot for more than a y More

by Maksym
Recommend Dealer
No
Employees Worked With
Charles Zhao, Aamir Jaffer, Sumit Sharma
March 13, 2020

Very nice service, every thing perfect, thanks for all employees especially Melissa. Every thing was on time, I am so happy to deal with toyota Bolton. Thanks More

by Senhsreeb
Recommend Dealer
Yes
Employees Worked With
Anna Ramagnano