Bolton Toyota
Bolton, ON
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120 Reviews of Bolton Toyota
Hanging up on prospective customers First time prospective customer, calling to a) get quotes for tires and order them and b) book an appointment to have them installed. I called the First time prospective customer, calling to a) get quotes for tires and order them and b) book an appointment to have them installed. I called the main line 3 times, each time was placed through to the service department, and each time before a full ring went through the person in service picked up and hung up. My phone line said "Call Ended". When I called back a fourth time and explained what was happening, the receptionist just laughed and said that the phone just does that sometimes. Left my number for them to call me back. Have not heard back. My first impression is that staff here are completely unprofessional and do not care about customers. Glad to know before I waste my money and time going here. Absolutely not recommended. More
Excellent Service They gave me a loaner as the shipment of my new car got delayed. My parents visiting from India never experienced such better service ever. They gave me a loaner as the shipment of my new car got delayed. My parents visiting from India never experienced such better service ever. More
curtious and hasel free this is my second purchase at your dealership, you gave good service round one and I came back, on both occasions I was considering a Toyota, and on b this is my second purchase at your dealership, you gave good service round one and I came back, on both occasions I was considering a Toyota, and on both occasions I purchased a German car. More
Service Visit I came for an oil change and after some discussion I agreed to a transmission flush, The work was performed in the time indicated and at the cost quot I came for an oil change and after some discussion I agreed to a transmission flush, The work was performed in the time indicated and at the cost quoted. More
Craig did everything possible to please and accomodate us. It was a pleasure to deal with Craig from the point of walking through the front door until driving our vehicle off the lot. We feel very comfortable It was a pleasure to deal with Craig from the point of walking through the front door until driving our vehicle off the lot. We feel very comfortable knowing we will be in good hands moving forward when we need to deal with Bolton Toyota. My husband and I are both seniors and feel that every detail was taken care of and handled professionally and in a timely manor. This is only our 2nd new vehicle in our lives so what could have been a stressful experience was absolutely a pleasure! We also are happy to support Bolton Toyota as we read in our local newspapers how many local charities are supported by this fine dealership. We are very grateful to give back to Bolton Toyota. Thank you for making this a very easy transition for us. More
Smooth Thank you to Bolton Toyota for a decent credit approval when I needed it most. The team worked very well together to make sure I was satisfied with th Thank you to Bolton Toyota for a decent credit approval when I needed it most. The team worked very well together to make sure I was satisfied with the purchase of my used car and responded promptly and professionally to all of my questions. More
Knowledgable, friendly and prompt My wife and I purchased a 2016 Sienna from Bolton Toyota. Craig had assisted us from the very beginning, he was very knowledgable about the Sienna an My wife and I purchased a 2016 Sienna from Bolton Toyota. Craig had assisted us from the very beginning, he was very knowledgable about the Sienna and answered any question we had, he even informed us when a specific model of Sienna that we were looking for entered his dealership so that we could see exactly the package we were looking for! As we were waiting for the vehicle to arrive, anytime I thought up a new question or concern, a simple email was enough to answer any of my questions and within a very short period of time. It was a pleasure dealing with the team at Bolton Toyota, I would definitely use them again! More
Excellent service I was provided with a loaner car, the required part was ordered and service was performed within timeframe promised, staff was helpful, friendly and p I was provided with a loaner car, the required part was ordered and service was performed within timeframe promised, staff was helpful, friendly and pleasant to deal with. More
Quick and efficient. The vehicle was service in a timely manner. There was no additional delays or costs involved with the service department. I was pleasantly surprised The vehicle was service in a timely manner. There was no additional delays or costs involved with the service department. I was pleasantly surprised that the service was so efficient. More
Professional, willing to listen and negotiate I have been shopping for a small SUV for about a month. I used the internet to narrow my search for manufacturer I felt comfortable with. My criteri I have been shopping for a small SUV for about a month. I used the internet to narrow my search for manufacturer I felt comfortable with. My criteria in choosing the dealership rested on the salesperson who introduced themselves at the door. Two dealerships failed the test. Julia at Bolton Toyota was friendly, patient and helpful. More